MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Assign Avatars and Pets on a per Deck basis

    Please allow us to link an Avatars and Pets on a per deck basis instead of having one Global avatar and pet, jsut how you can set the card sleeve per deck

    For example, if I am building a green deck, I'd love to have Garruk as my avatar and a pet of choice to accompany the theme.

    If I am building a blue/black deck, Id like to have Ashiok as my avatar to match my Ashiok sleeve.

    I have so many avatars and pets that just sit there collection dust because I have no option of using them other…

    1 vote
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  2. Preference Profile to incease UX of MTG Arena

    Can you create a user preference file for select-able options? Whatever the yaml version of a C++ file would be to read automatically saved preferences from the last login instance.

    Current persistent things are pets, emotes, favorite decks, avatar img, currency, etc. Adding a few list examples below would really increase the UX while playing the game.

    For example:
    1. Saving card filter options or keep those persistent per login instance. Making decks would go smoother and finding cards you want to craft would make life easier and make people more willing to spend that resource if they could find…

    1 vote
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  3. Make illegal/uncrafted decks playable in a bot match for playtesting

    Please make the improvement in the title. I would like to playtest decks before crafting the wildcards to see if I want to spend them on a particular brew.

    1 vote
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  4. carta sacrolamina veterano nao esta precisando virar para realizar efeito

    carta sacrolamina veterano nao esta precisando virar para realizar efeito

    1 vote
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  5. desactivating animations

    Hello
    I am writing because I am really upset after all the money I spent in the game I still loose too much just because my computer is too slow or because of disconnect problems. WHY THE **** don't you make it possible to desactivate much more 3D animations that are completly unusefull and often bad for concentration ???? I already did all I can to boost my computer it's at max and don't have the money to change for sure. So please do somethin because I am loosing all the pleasure I should be havin in the game !! …

    1 vote
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  6. Duelist's Heritage

    1:
    -Had both "Duelist's Heritage" and "Heliod, Sun-Crowned" on the board with "Sentinel's Eyes" equipped (+1/1 and Vigilance).
    -As Heliod attacked, I had DH give him Double Strike.
    -Opponent [Eternal Archimage#18080] was using an elf deck and blocked with "Allosaurus Shepherd."
    -First strike damage killed AS.
    -But HSC did not deal regular damage to opponent.
    -On the next attack, I repeated the DH granting double strike to HSC.
    -Opponent blocked with a basic elf.
    -Same thing: FS damage but not regular damage.
    -It seems DH was only granting first strike.

    -Opponent had on board, "Marwyn, the Nurturer," "Steel Leaf Champion,"…

    1 vote
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  7. Genesis Ultimatum on Max permanents 4/5 not all put in to play

    Genesis Ultimatum at max permanent summon from 4/5 is buggy.

    When I play genesis Ultimatum and select 1,2,3,4 out of 5 it works as intended every single time.

    what happens is , cast Genesis ultimatum, draw 5 - select 1,2,3,4 out of 5 permanents then need to click submit button. no bugs.

    But, cast Genesis Ultimatum , draw 5 (4 or 5 permanents) and all you want to put in play. sometimes - 1 permanent is left behind.
    Submit button also disappears ONCE you click all permanents. -

    1 vote
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  8. Emote

    We have a problem. The Animaniacs are back... and we haven't got a "Hello Nurse!" emote. It's a boomer... Yes, indeed - you, who read this - do something about it! It is your mission, to get Magic, the magic of zany to the max! Do it now. Do it for the magic - of stupidity!

    1 vote
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  9. Playing should generate minimal XP

    Losing sucks but especially as a newbie playing with unlocked decks against ridiculously powerful myth decks. I think I should still get something even if I lose since I've spent my time playing and really trying. To not get anything really sucks and is very demoralising.

    2 votes
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  10. Play blade (menu) format

    Why is this only one column that you have to scroll down on when the entire screen is available to have multiple columns? Also, this should be organized by format (not 'Find Match' and 'Events' which is nonintuitive). Isn't that the first choice most users make (limited, standard, or historic). There should also be distinctly separate categories within each format for ranked or casual/unranked. Maybe add a fourth category for "other" like Brawl and [fingers crossed] Gladiator. I'd prefer a larger menu with more options but if you must keep it one column for some reason, consider the attached list…

    1 vote
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  11. Product Suggestion

    While in a standard ranked match on Windows10 I played Shatter the Sky to destroy all creatures. My opponent's board had two Skyclave Apparitions, and two 4/4 White Flying Angel tokens. My board had a single Skyclave Apparition. The Shatter the Sky only killed m y Skyclave Apparition and my opponents two Angel tokens. My opponent did not play cards onto the stack and had no indestructible mechanisms in play. Sorry I didn't get an image of the board.

    1 vote
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  12. Settings menu text not showing up

    I'm on Mac, and when I click the gear >> Options (for the Graphics options or exiting the game) the text isn't showing up in the buttons.

    1 vote
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  13. Payment

    I would like to know some information about the forms of payment within the game, as many countries do not have the same economic reality as the USA. In Brazil there is an absurd discrepancy, since the dollar here is very expensive. Anyway ... Will there be new forms of payment within the game soon?

    1 vote
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  14. Allow us to pick token card art the same as we do land card art

    This is one of the best parts of paper magic that we are currently missing in the game.....more customization. Token customization is that cherry on top that MTGA needs

    2 votes
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  15. Playtestable Wildcards

    There should be a system which allows players to playtest decks in Play with wildcards they do not own. You should implement something like a system where players are awarded special "tokens" for wins in premium drafts, or weekly events, and redeeming these tokens allows a player to play something like 3 games in Play where they can play up to 4 or 8 cards which they do not own in their deck. With the current wildcard system, if a player is trying to build an original deck, they have no way of knowing how well a deck might work…

    1 vote
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  16. Pairing system

    Why am I (a newbie that just started playing) being matched up consistently with people whose decks are all Mythic, Rares and Uncommons??? This isn't enjoyable to play when you get stomped every single time against the decks that you've just unlocked from completing a daily quest :(

    2 votes
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  17. New interface window for discarding from a hand of over 20 cards

    I just lost a game because I drew about 200 cards and then had to discard 91, but there is no way you can do that in a time limit. In real life it would be just a matter of picking 7 cards to stay and discard the rest. Why not have a window in the discard phase, where the cards are clearly visible and sorted by cost for example, then you pick the cards you keep and the rest are, after verifying the selection, discarded?

    1 vote
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  18. enable proxy option

    MTGA sometimes has connection problems in my area, and I appreciate it if you could add a 'use proxy' option in the game, where I can input my proxy server name and so on.

    1 vote
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  19. I was wondering why we do not get daily wins when doing direct challenges? I mean we are playing an actual game so shouldn't we get rewarded

    I was wondering why we do not get daily wins when doing direct challenges? I mean we are playing an actual game so shouldn't we get rewarded not punished by playing those kind of games? I missed out on my 15 daily wins from yesterday because one of my friends asked to play me in direct challenges and I thought it would have counted towards daily wins. I mean it counts towards your regular dailies but not the wins? That makes no sense. I mean obviously we won't gain rank or lose rank but still we get daily wins in…

    2 votes
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  20. mid-match crash, error and match loss

    During the very first match of an Eldraine draft the game crashed and shut. I tried to return as fast as I could, but upon opening mtg arena again, I was met with the weird screen I am sending attached. The screen was still and did not allow any actions. I waited a little longer and since it was frozen, I closed the program once again, but when I returned my timeouts had run out and I got a match loss. So I would like to request a refund for this draft, as well as the return of the rank…

    1 vote
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