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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1315 results found

  1. Alchemy is bad for business

    I've spent at least $50 per standard set on MTGA for the last couple of years. I will no longer be spending money on this game until digital only/alchemy cards are removed from the game and MTG once again only contains cards which are identical to their paper counterparts.

    Thank you

    10 votes

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  2. Mobile Graphics Options

    The graphics for the PC are great, but on the mobile devices, they seem to be a little too intense. It would be great too see options to lower the graphics of the game either in specific areas or in general on the mobile platform. My phone gets very hot running the game, and the lag makes it extremely frustrating. Lag is persistent, every game, and probably doubles the time of my turns. Please turn down our 6 create options for graphics!

    10 votes

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  3. Stifle should maintain priority

    I just lost to my own pact of negation trigger while I had stifle in my hand and the mana to use it. This shouldn't happen; please program stifle to maintain full control priority when a trigger goes on the stack. Immediately after I cast pact of negation I pressed ctrl and shift but my opponent had clicked pass turn and in that moment the game did not process my full control and instead ended the game in defeat.

    5 votes

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  4. Use alchemy to remove infinite combos.

    Honestly I think Alchemy has the potential to help rebalance this game. (note: way to many players just play youtube copycat decks)

    I would like to ask you look into infinite combos. One of them being the use of "exquisite blood" to create a repeated one damage death.

    10 votes

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  5. MTG Arena "Error Updating Data"

    I am still getting the "Error Updating Data" issue.

    No, it's not my connection.

    No it's not proxy settings.

    No, it's not the firewall.

    No, the VPN did not help.

    Yes, I did switch to the Epic Games Launcher.

    None of these have helped. I still can't play this game. My connection is 200+MB/sec downloads and yet this game chokes my install at under 10mb/sec

    45 votes

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  6. alchemy is NOT magic

    i play arena because its EXACTLY paper magic in digital format. all these "perpetual" and "seek" cards and everything were bad enough that i refused to spend wildcards on them. Now that they added Alchemy, arena will lose 100% of my time. It is no longer the same as paper. i refuse to use cards in the digital format that are not printed on paper and legal on paper formats.

    12 votes

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  7. These formats ....... suck. This economy sucks. You have ruined this game. Good job.

    These formats ....... suck. This economy sucks. You have ruined this game. Good job.

    10 votes

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  8. Alchemy - Give Your Players the Choice between Digital Only Cards In or Out

    Dear MTG Arena team,

    most recently Alchemy has been added as a new format to Magic Arena. By rebalancing already existing cards and adding new digital-only cards exclusive to the format to Arena, the intention here is to keep Standard a fresh and ever-evolving format for players to enjoy. While I do welcome the idea of keeping Standard fresh, introducing digital-only cards to the format is the biggest mistake for card design and hurts Magic as a franchise and game experience.

    I have tried a variety of card games before, most notably the popular Hearthstone by Blizzard. I specificially changed…

    12 votes

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  9. Error updating data

    Hi,
    I was playing a Standard 2022 ranked match and lost. I've closed the APP on iOS and now I'm having the issue in attachment.

    I've already re-installed the app, tried to login on my laptop and the error remains...

    24 votes

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  10. Concerned about the future of Paper MTG Balance

    I'm concerned about the future of paper MTG balance after the announcement of Alchemy.

    Since this format will likely be the new defacto digital format thanks to the swift rebalancing that will occur to overly powerful cards, I feel like there will be a greater chance that cards will be pushed to an even higher power level in general. This wouldn't be an issue for Alchemy, as that format can be balanced on the fly, but it could potentially damage the integrity of any other eternal paper formats. This is especially a concern when looking at the latest straight to…

    12 votes

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  11. 3-5 player multiplayer

    I have many friends who play Arena, but a main issue is that we cannot all play together. I understand it is a huge undertaking, but adding in 3 -5 player multiplayer would really help many of us players who can't always travel to our friends' places far away to play Magic with them. Heck, adding 4 player multiplayer would be amazing, or even 3.

    23 votes

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  12. Your servers area problem

    The servers here freeze and kick you out far too much for this game to remain enjoyable. As I read suggestions here, this is the most reoccurring problem. Leaving it unaddressed smacks of indolence.

    8 votes

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  13. Coven bugged / not working on Arena?

    Coven seems to be bugged. I've had it activate once so far with a field of seven creatures, but second game didn't seem to activate at all with a field of 3-4 creatures, all with ability text boxes. What are the parameters for Coven?

    12 votes

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  14. Stop the clock while stack resolves

    While the stack is resolving, STOP THE CLOCK! So tired of losing matches because a large stack takes time to resolve, and triggers pop off and add to the stack. Clock is ticking down and I have no control over anything! Don't run the timer while then stack is resolving.

    28 votes

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  15. Rank bug

    no rank gaining

    16 votes

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  16. Remove furigana from Japanese text

    In Japanese writing, there is something called furigana. These are auxiliary characters used to explain difficult kanji readings. The Japanese version of MTG Arena also has this furigana attached to card names. However, when card names appear in plain text, these furigana make the text very difficult to read. For example, even for words consisting of multiple Kanji characters, furigana are added immediately after each Kanji character, which is a hindrance to understanding.
    Ideal: 裕福(ゆうふく)な亭主(ていしゅ)
    Actual: 裕(ゆう)福(ふく)な亭(てい)主(しゅ)
    It is as if it were written "under[ʌndɚ]stand[st'ænd]."
    Also, furigana are attached to simple kanji, which is also very disturbing.
    Most Japanese are…

    5 votes

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  17. Direct Challenge (7/31/2021)

    Can send challenge, and accept. Typically one user is getting stuck at deck selection and the other bounces to the vs screen before getting kicked back out. After that opponent is greyed out for direct challenge. Have to close and reopen arena to reissue. Then sometimes said must finish current match while sitting on the home screen. Tried doing other non-direct challenge match and went fine. Did not resolve issue when returning.

    27 votes

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  18. win/lose stats

    Would you be willing to add a feature that shows us our statistics: how many games we’ve played and our wins and losses? It seems like it would only require a small patch and it would be quite informative. It could also include what colors we tend to play in our decks, what our win rate is when playing each color, what colors we tend to lose to. Those would help us develop as players.

    Thanks for your time and attention. I hope you are able to add this feature. I pass my turn.

    6 votes

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  19. Tutorial won’t allow blockin

    On iPad. Won’t let me blockin tutorial after opponent attacks.

    27 votes

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  20. Update game / enter game issue

    I play from Mac Os
    Error Updating Data
    Hello MTGA Staff,
    I havnt been able to enter in mtga for two days When I try to enter, i'm kicked out of the game with an alert saying "Error Updating data : Check your connection and Try again". Ive Tried completely wiping the game off my computer and redownloading the game to no avail.
    How can i solve this?

    7 votes

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