MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1087 results found
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Explorer Anthologies
Explorer Anthologies should mostly contain Pioneer playable cards. An inspirational list is attached:
886 votes -
Break Out not functioning correctly
The card “Break Out” from Murders at Karlov Manor is putting cards on top of my library instead of into my hand, which is not what the card says to do. It is now a net card-disadvantage and is unplayable.
45 votes -
ログイン不能/I can't log in
From October 23, 2024 (Japan time), I cannot log in from a line using a specific internet provider.
It seems that access from "nuro hikari", a famous internet provider in Japan, is restricted and I cannot log in to the IOS version and the mac version.
I can log in to the iOS version by using the phone company's line.
I am having trouble because only certain internet providers are restricted. Please fix it.2024年10月23日（日本時間）から特定のインターネットプロバイダを利用した回線からログインできません。
日本の有名なインターネットプロバイダの 「nuro光」という回線からのアクセスが制限されているようでios版、mac版とログインできません。
iOS版は電話会社の回線にするとログイン出来ます。
特定のインターネットプロバイダのみ規制されていて困っています。修正をお願いします。34 votes -
Remove Digital-Only Cards from the Timeless Format
The timeless format is a big step forward and many players, including myself are excited to start playing it.
However, the constant pushing of digital only designs and pursuit of empty slogans such as "all cards on arena are legal" add nothing to the excitement and health of the format, many players would rather a true to paper experience with as little digital designs as possible.
Please consider removing alchemy from Timeless.
200 votes -
psychic frog horizon hideaway event
Suggestion for the horizon hideaway event
Remove the gem paywall, if you cant remove it then greatly reduce the amount of gems needed, why anyone would think its a good idea to make it so users and consumers of your product have to pay a fake currency to be able to pay a temporary fake currency to get limited time offers is astounding to me34 votes -
Mastery Pass reward
Did not receive DSK mastery pass level 32 reward
15 votes -
I stop playing mtg arena till you don't re-equilibrate the mono red power (for ex. banning leyline of resonance)
Balanced Gameplay was already near impossible versus mono red, adding "leyline of resonance" and "turn inside out" is ruining your game. I stop play it. It was nice to play, now it's only frustrating.
If you don't consider to do anything, well then consider to have a player less.
Best Regards.16 votes -
Problems on pc
I'm a PC user on Windows 10 and I had problems with the game all day after the 9-12 update.
The game would freeze and crash, preventing me from entering the menus or playing the game...18 votes -
Touch screen not functional after update
touch screen does not work for many people after the update
727 votes -
Ban Leyline of Resonance
Ban the card and fire whoever came up with the card design. This card is absolute proof that there is NO thought process behind the design team. Look at the state of mono red. Slickshot Show-off, Emberheart Challenger, HEARTFIRE HERO. Absolute insanity that anyone still even tries to play ranked. TURN 2 WIN IN STANDARD???????????
13 votes -
Duskmourn release crashing Arena
This enormous 9 GB update is crashing my computer. I had to restart it 3 times, and by the end, the whole program was glitching out. Uninstalling and redownloading Arena didn't help. Do you people not test these releases with an average computer?
13 votes -
Mutate bug
I tried to mutate onto my own creature, and an opponent cast invert polarity, and they got heads. But instead of them choosing the order in which the got mutated on-top of they stole my creature and the effects.
2 votes -
BAN ******* LEYLINE OF RESONANCE
There is no way you playtested that *****. **** Nadu all over again.
14 votes -
Not receiving XP
Not receiving XP from daily win or weekly win rewards. Log file not downloading also. IOS on iPad.
17 votes -
Crash while downloading update on Android
The menu loads as normal, until it asks if you would like to download an update. When you click download, the game closes, though the window remains open. It does not update while closed, and reinstalling the app did not fix the issue. This started happening after downloading an update from the playstore today.
14 votes -
Crashing after latest update
Got prompted to update today 12sep2024. After update when I click download for the 3.06 GB it closes and if it hapen multiple times my phone says that it keeps stopping. Phone is s23fe samsung
14 votes -
12th September 2024 android update crashing
Everything i enter the mtg app on android (Samsung s23) I tap the update. And the app immediately crashes.
14 votes -
Pay for Arena Open with Play-In Points
There should be an option to pay for MTG Arena Open entry with play-in points (e.g. for 25 play-in points).
Limited-Only players accumulate a lot of play-in points but have few options to use them. This would give them an additional outlet to use play-in points.
10 votes -
Detailed log missing the Pack 1 Pick 1 entry
Platform: PC, Win11
Steps to reproduce:
1. Enable detailed logging in the Settings under Account > Detailed Logs (Plugin Support)
1. Join a Premiere Draft Event
2. Progress through the drafting process
3. Open the player log located at "C:\Users<Username>\AppData\LocalLow\Wizards Of The Coast\MTGA"
4. Note that the "Draft.Notify" entry exists in the log for all draft picks except the first one.Actual: "Draft.Notify" entry is missing from the detailed log for pack 1 pick 1 of the draft.
Expected: "Draft.Notify" should be present in the detailed log for all packs and picks of the drafting process.
Workarounds: All complicated or…
25 votes -
Mastery Pass dont give me reward
Mastery pass dont give me pack reward lvl 35 and gold lvl 33
9 votes
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