MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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920 results found
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visual BUG
Sometimes after I play some minutes the interface present some visual bugs or in the top menu, where I cannot see anything except white squares or during the sideboard in match games as in the attached example. It's really annoying and all I can do is to restart the application. Can you fix this defect??????
4 votes -
Randomizing shuffle on start of game better
There needs to be more randomize going of shuffle at the beginning of the games. For instance when I'm playing against a mono white player they seem to always get 2 mana and 3 soul wardens off rip every game I know this because I use duress. I play historic ranked. There is no way you should be getting 3 of the same card plus 2 other good cards every game from the start its ******** and wizards you need to fix this. No one will pay money for **** if the shuffle on the start of the game is…
23 votes -
fail to load game
Game will not load along with fail to connect to server.
13 votes -
49 votes
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card styles
The card styles tab is bugged or something, i cannot see my colection of card styles and everytime i choose a card that i know i own a card style to i get a "There are no card styles available for this card"
20 votes -
Unable to Login - Authentic failed for "username"
Unable to Login - Authentic failed for "username"
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1,500 votes -
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Unable to Connect, Login, etc. Authentication failed: Timeout.
Unable to Connect, Login, etc. Authentication failed: Timeout. Waiting for server. There's a white box spinning. Game has been working all day. Took a break and now it's not working.
33 votes -
White bar
While playing Bo3 on Android, after sideboarding, a white bar appears on the top part. It stays there even after the game has finished and it covers the main menu tabs.
28 votes -
Add ULTRAWIDE SUPPORT AND BORDERLESS FULLSCREEN
Add ULTRAWIDE SUPPORT AND BORDERLESS FULLSCREEN
18 votes -
Message Asset error detected
Hello
From last tuesday I've got the following looped message "Asset error detected, Arena will relaunch to verify asset contents". MTGA Mac version. Unable to log & play. Could you please fix this bug ?
26 votes -
Network Error / Can’t connect to server
Cant start the game after initial loading screen. After that it tries to connect to server but it errors.
iOS / Austria35 votes -
Retrieving asset manifest
I want to play the game, but I am constantly getting “Retrieving asset manifest” on the load screen and nothing else
This is an issue with YOUR app, not my phone, not my network. Don’t try to tell me otherwise, that is a lie.
Fixe it or want a refund from the last purchase I made, which was just before this issue with the app started happening
And you who work at wizards, do not say I put this in the wrong place, just contact the people whose job it is to fix it and get it fixed. Pretty much,…18 votes -
Clicking "Cancel" when waiting for match to start results in a lose if status changes to "Entering match" at the same time
When you click "Cancel" while waiting for match to start (I was playing Quick draft), it results in a lose if the status on the screen changes to "Entering match" at the same time you click "Cancel".
In this log I was able to play one more match, which I won and then when returning to Quick draft -screen, instead of a win I got my third lose.
My suggestion is that there should be some kind of timer in the software for this situation, so you can freely click "Cancel" and the game actually registers it, even if the…
23 votes -
Decklist is Glitched white
There appears to be a problem with the Deck List. It appears to be white and does not show the number of copies of the card in my deck. This is occurring in both deck builder and in traditional ranked play when sideboarding cards. Anyone else experiencing similar issues?
31 votes -
Daily Quests Timer
My daily quests aren't updating. The timer just keeps on refreshing. It is very annoying because I am trying to grow my account and one of my favourite things to do in MTGA is the daily rewards grind. Please fix it.
21 votes -
Unable to connect on wifi
I play on Android and PC. When I am on WiFi I cannot connect. Either the servers fails to connect or get unable to get collection.
However if I put my phone on data I can connect and play as normal.
Tried putting my pc on personal hotspot but no dice though I think that may be a setup thing.16 votes -
Connection lost
I get a "connection lost" message every time I open MTGA on the PC or on mobile. This is not a Problem with my Internet or Firewall.
43 votes -
App stuck on Retrieving Asset Manifest
Mobile app on iPhone. Posted the same a few days ago and issue was fixed for about 24 hours.
When opening mobile app loading screen is stuck on “Retrieving Asset Manifest” then “Error updating data”Have restarted phone, toggled Wi-Fi, uninstalled and reinstalled app. Same issue.
19 votes -
mac
The Mac Client is getting stuck at Loading Decks or Store or Play button.
this happend After update 2023.24.0.1057.986775.Before the update it only crashed sometimes but I could do everything in the game, please HELP!
9 votes -
Asset Error Detected
After the latest update, I can't get in. I get "asset error detected" message. I tried rebooting, uninstalling/installing (both Epic and MTGA), and tried connecting to a different wi-fi. Always the same error immediately upon entering. I'm on a macbook pro.
63 votes
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