MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10243 results found
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Disconnection from draft - refund request
Got disconnected from my last tarkir quick draft loosing a crucial game, please get me a refund.
2 votes -
Companion - Thopter does not show up in game
Fix the game so that Companions show up in game. This has been an ongoing problem for a few weeks now. I have removed the companion, saved the deck, returned, then readded, still not there, restart still not, repair game files, still not there, this started before EOE. Please fix this so companions work, specifically thopter.
1 vote -
Achievement "Dies to Doom Blade"not registering
The achievement is not registering creatures destroyed. Mine has been stuck at 246 out of 250 for a long time.
6 votes -
Tempest hawk
Tempest hawk explicitly states a deck can have any number of cards called tempest hawk but brawl still only allows a single copy. Hare apparent has the same rule text and shows an infinite symbol during deck creation
6 votes -
Osteomancer Adept
Opponent brought an Osteomancer Adept into player. It had the summoning sickness spiral. Opponent tapped the Osteomancer Adept and used its ability despite summoning sickness.
3 votes -
Pathetic rigged nonsense version of magic the gathering
Game feels even more rigged after the new set was released, each game is massively one sided. There is no back and forth anymore, its just one player sweeping and every game in standard takes less than 3 minutes and it is completely pathetic. Truly no reason the format should be this fast, this needs to be adjusted massively to allow people to actually play the game.
8 votes -
Case of the stashed Skeleton
When the token dies, the case of the stashed skeleton is taking an extra turn to solve.
This is very bad.
1 vote -
Cannot get info game.
Title.
Unable to get collection
Network error try again1 vote -
Client crashes on Mac when trying to click anything
Client crashes on Mac when trying to click anything (Decks, Play, etc.)
I've reinstalled twice and the issue has not gone away.
2 votes -
Arena freezing on "Requesting Format Data" on MacOS
Arena on MacOS keeps freezing on load. Most times it will freeze on the step of "Requesting Format Data" - a few times it has gotten far enough to start loading and then gives the error "Unable to get collection"
My Internet connection is solid, I have uninstalled / reinstalled, and I even went so far as to reset my Mac to factory conditions. Problem persists.
No issue with app on iPad.2 votes -
Exile indestructible creature
Why can't I Exile an indestructible creature. Exile is not destroying it and it is removing it from the board. It does not give me the option to do that when I go to Exile features it isn't capable of being clicked
1 vote -
Connection issues on Android
I am using Android and I am currently not able to get back into the game,I was playing a Standard ranked bo3 match,game frooze while I was declaring attackers,tried to close the game and when I tried to open it I couldn t get back in,and it said connection lost,tried to log out and then log back in still connection lost,when I press the reconnect button it still says connection lost afterwards
Since status page says everything is working I am reporting this1 vote -
Crystal fragments bug interaction with firion, wild rose warrior
If you activate the copy of crystal fragments made by Firion and exile it to turn it into alexander, the card just exiles and doesn't come back as the transformed card.
1 vote -
russian or Ukrainian language
Hello! We had russian language in MTGA before the russian invasion to Ukraine, it was okey for me. Im from Ukraine and I wonder will we have russian or Ukrainian localisation soon? I appreciate your politics against russian invasion but huge companies always forget about Ukrainians in their Ukraine's supporting. Understand me please, your supporting makes Ukrainians only worse and we have to use English in your games and this makes UX unplayable for us. English isnt our native language and its very hard to orient in lots of cards and their texts. I hope on your understanding and care…
2 votes -
Tomik, Distinguished Advokist, doesn't stop sundering titan
Sundering titan is able to target lands in play in spite of Tomik, Distinguished Advokist and destroy them
recreated in bot match - gave sparky control of sundering titan, unsummoned it back to my hand, and it destroyed my land
1 vote -
Profile says M19 Core Set not complete, but there are no cards left to craft
The Profile says my M19 Core Set is not complete, but there are no cards left to craft. I already have a complete set of all M19 cards according to the deck builder. The same thing can be said of Pioneer Masters and Alchemy: Edge of Eternities.
1 vote -
lentezza del gioco ed esaurimento time out con conseguente perdita
Durante la partita Draft ho riscontrato un grave rallentamento del gameplay dovuto alla vostra manutenzione, con il conseguente esaurimento dei time out che mi hanno impedito di prendere le dicisioni migliori nei momenti più importanti del match. Chiedo il rimborso dell'evento
1 vote -
Client crashing at log in due to resolution issues
Can't launch the client due to resolution issues. I have attached the message I get when launching the client.
1 vote -
Crushing Wave is not working
I have played a booster draft event last Sunday. I have picked CRUSHING WAVE as a good interaction spell. Each time I want to use it accordingly, the spell does not allow me to tap untapped creatures my opponent controls. It only put stunt counters on already tapped creatures. I have lost 2 games for being unable to tap my opponent creatures
1 vote -
Payment site stalled
When I go to purchase gems the server just hangs with "waiting on server" indefinitely.
1 vote
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