MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3198 results found
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Gold Pack Progression isn't going up anymore
I purchased a Thunder Junction pack yesterday it went up. I purchased two today, and neither has counted towards the progression. I'd be at 10 if they had.
If I could see my pack purchase history somewhere, I'd send a bunch of images referencing all that, but if I can, I don't know how, nor do I know if this has ever been fixed for anyone else.
1 vote -
Game is broken
What the **** did you people do with the maintenance a couple days ago (late March). The servers are still *, I’m still waiting on my refund for tournament entry due to poor servers and *** matchmaking. I still haven’t been compensated for my false loses (roughly 30 at this point) due to poor servers in ranked mode which would appropriately place me in mythic. Someone has to know what to do or hire someone that’s intelligent enough to fix the issues. The same problems happening over and over again is getting old. Issue full refunds to everybody.
1 vote -
Cant sideboard in Play-In
After g1 in a Qualifier Play in Match, i sideboarded into another deck. When the second game started however, i was still on the first deck
1 vote -
gem store empty
When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.
2026.57.20.11631.1247675
Things I tried to fix:
- Verified files with steam - Found 8 corrupt files and redownloaded them
- Launched again, logged out of account, logged…1 vote -
Play-In Win dissapeared
Had a Match-Win in the Qualifier Play-In before the login issues started. Now that i can log in again, the win dissapeared.
1 vote -
unable to play flash
You can't play cards with flash still you useless pile of semi-sentient garbage.
1 vote -
draft bub
Bonjour,
J'ai commencé une draft hier et je ne l'avais pas terminée. Aujourd'hui je me reconnecte mais impossible de la finir. Savez-vous comment résoudre ce problème ?1 vote -
TIMEOUT GEMS LOST
Unable to log in. Authentication failed. Timeout during a draft.
The game has now restarted, but the match is not in progress, and both the Gems and prizes won are unclaimed!
LOST GEMS?1 vote -
Any Land Ability Image Error
I found this when first using Spara's Headquarters...when playing the land, a trigger appears for the cycling ability. However, a grayed out picture of fblthp appears and I can only assume this is an error. This just appeared after the recent update, so unsure if this is a bug or what. The following screenshot was taken when using "Urban Retreat", which provides a 2 mana bounce ability. The same image shows up.
2 votes -
Vv'viza orbital overseer landers + March of the world ooze
Vv'Viza landers don't become 6/6 if March of the world ooze is already on the board.
Reproduction is fairly simple: attack with Vv'viza and March of the ooze on board. The new created lander will come out as regular 2/1 instead of 6/6. It's is still an ooze tho
In screenshot it is seen that there are 6/6 and 2/1 lander tokens. 2/1 token is an ooze.
1 vote -
Infinite counters column
I was playing in the pick-two draft tmnt, when I put a stun counter on an opponent creature, the game showed a column of counters, despite it was only a visual bug because the game progressed as usual. When I entered a new game, the same bug happened when my opponent put some +1/+1 counters on his creatures, but this time it made the game crush and I subsequently lost the game (and the draft, losing as such 900 gems).
1 vote -
Problemas al cambiar de fase de juego
Nunca me dejó pasar a la siguiente fase de juego. No era problema de internet, porque mi oponente podía moverse, incluso seleccionaba mis cartas
1 vote -
fugitive droid
Didn't get screenshots but opponent had an island and Springleaf drum on the field. Cast fugitive droid and my essence scatter had the "uncounterable" animation with the fugitive droid. FD was outlined in red, mana was spent, essence scatter was then immediately discarded.
Unsure how to recreate as I play in solo, curious if anyone else had this issue.1 vote -
Kari, Future of the Foot (incorrectly resurecting unit)
Lost a premier draft game due to Kari, Future of the Foot reanimating a unit into play the turn after it was kicked (not the same turn). The second-to-last game of the draft in this log.
1 vote -
Shambling Vent
I have 8 lands on the table. SV is one of them. I have several "mixed" lands = blk/wht. When I play 1 spell, as that's all I had it pulls from SV, instead of another "mixed" land. This flaw literally will cause a loss of match, as this happened twice. If SV could've played the last 2 turns the match would've been to my favor. Why aren't "mixed" lands with out abilities being used first for spells?
1 vote -
Fatal push or Hajar, Loyal Bodyguard is bugged?
Either Fatal push or Hajar, loyal bodyguard is bugged on arena. I did sacrifice a fabled passage to enable revolt but that shouldn’t be necessary for the card to destroy hajar. Screenshot shows I can target my own creatures but not the opponent's creature. Anyone else experiencing this?
1 vote -
Can't ready up during draft queue
When the 8 seats are filled on the draft table, the ready button isn't available for one of the players, causing no drafts beginning because there is always 1 player who cannot click ready. This happens again and again in multiple re-queues.
1 vote -
thought partition
By being a bit stupid I selected Slickshot show-off with thought partition, since he could then just cast it by using 'plot' anyway. However, in this case he were able to cast it just directly with two mana even without using plot at all, this seems unintended. I could the that the mana cost was changed to 5 colorless before.
He played "Swiftspear's teachings" before it happened, uncertain if it had an effect
Since it is quite dumb to select plot-cards with partition maybe it is not much of an issue, but just informing.
1 vote -
Display issue in the store related to "View Deck" button
Platform: PC.
1) Open store, go to Decks tab
2) There's an offer for "Foundation Deck: Brawl Heroes in a Half Shell". Click on the gem price to see details.
3) The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner. Click on Cancel.
4) Go to the Featured tab and click on the price of any offer. The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner which should not be there.
5) Click on the "View Deck" button. The "Foundation Deck: Brawl…1 vote -
Store Purchase Failed Duplicate Transaction
3-28-26
4x rare wildcard transaction failed. "Duplicate Transaction"/"You already own this item"
Restarted app
Restarted phone(android-Pixel 10 Pro w/ current OS at time of post)
Uninstalled/Installed appMy PC is unavailable to me at this time so I am unable to confirm or deny if the problem persists across platforms.
Error happened shortly after release of TMNT. I purchased several of the rare wildcard bundles one right after the other. It was like the eighth or ninth purchase when it failed.
I can still purchase everything else but not the 4x rare wildcard bundle.
I have NO DOUBT in my…
1 vote
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