MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2003 results found
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3440x1440 Bug fix
Fix the 3440x1440 bug - each time i press full screen and change a menu or start a game it refreshes back to 2560x1440. Its really annoying for all the ultra widescreen players. it is a simple code fix as it works when i press full screen.
4 votes -
Bugged Out
I've had another similar bug happen - this time when my opponent attacked I tried to cast a Giantfall targeting Pummeler for Hire and it wouldnt let me select that target or any other target.
Next turn, for science I tried to target the pummeler for hire again with giantfall and it bugged out not letting me select it as a target or do anything else.
In all of these bugs I have targeted a pummeler for hire.
2 votes -
Taster of Wares unable to cast Unexpected Assistance with convoke
I played Taster of Wares and my opponent exiled Unexpected Assistance. Before taking any other game actions, it appeared as though I could cast the Unexpected Assistance. However, after playing another creature, and attempting to convoke the Unexpected Assistance, I was unable to. I had 4 creatures untapped and 1 mana available. Although the Unexpected Assistance didn't highlight, I tried to manually cast it... after tapping 3 creatures, it asked me to pay 2 more... but after tapping my fourth creature, it still asked me to pay 2 more.
1 vote -
Game crash
My game crashed at the end of game two of a match as I was attacking for lethal. I did not get credit for winning, nor did I get credit for winning game one or gain progress on my quests. It was very frustrating to not get credit for a long match. I would appreciate my account being compensated accordingly.
2 votes -
Unholy Annex
Opponent had no demons in play, but continued to gain life and drain my life at the end of each of their turns. They had unlocked the second half but I had countered the effect with detect intrusion.
2 votes -
timeout extensions are being given out when they shouldn't be
Example: My opponent spent along time on their turn three and burned almost their entire timer. After finally passing the turn to me, they were awarded a time extension. Time extensions are only supposed to be awarded to a player when the complete three full turns without seeing the "rope". I tried to submit a log file but I get a "Sorry, we couldn't submit your request" error when it's attached.
1 vote -
improvise
System does not recognize the ability to tap a food for improvise, then sacrifice it using Gilded Goose for mana. The autotapper gives the message, "Action cannot be completed due to unpayable cost." and the goose cannot be clicked while casting the spell.
1 vote -
Ashling rekindled
Ashling rekindled's affect triggered while I had a flamebraider active unsick in play but skipped over without allowing me to pay the cost.
2 votes -
FIX YOUR FKING GAME
HOW CAN SOMEONE DRAW WITH TRAPFINDER AND NARSET? Are ya'll smoking ***** or is there no balancing happening in Arena? HOW THE FK is he drawing cards with a literally card saying they cannot draw more than one card on their turn, IT IS THEIR FKING TURN.....
1 vote -
always on the draw
Every time I create a deck very quickly, the game "understands" that my deck is always very strong when I start playing and starts putting me on the draw. Yesterday I played almost 50 games during the day/night to test this. Only 10 games started the game. This should be balanced. Another thing: it's always the same decks against me. After the game "understands" which decks have cards that hinder my strategy, it starts putting them against me. This harms the experience. I had already created a post with evidence of this in the past, but it mysteriously disappeared from…
1 vote -
Pauper permanent queue, with best of 3 sideboarding games, please
please, let us have more ways to enjoy the game and not only on some events but permanent, the gameplay of pauper or historic pauper is different and would only make mtg arena more rich if we could play it with an official queue
3 votes -
Matchmaking
The matchmaking has got to get better somehow. I am not the type of person to build my own decks because I don't have that kind of time. I'm so tired of getting put against players that have competitive level decks. It's incredibly frustrating. There needs to be some kind of ban on casual play. What I mean is don't allow these ridiculously powerful decks be allowed in casual style play. I just wanna play some MTG and have fun but the way some of these decks are built it makes me not even wanna play arena when I can…
2 votes -
couldnt play counter- have log file- dont know how to do this - should have been able to counter creature spell- mac
I should have been able to counter creature spell but could not for no reason i could see. i clicked "log files" and have a mac
1 vote -
PERFECT SPELL NO CARDS
Got to love how the guy always seems to have the perfect spell as his last card in his hand. That wins him the game. You know he can't just have some other spell that doesn't kill my f****** creature. That's protecting me from dying now. Of course he's got the absolute perfect spell to kill my guy so he can win the game. No problem and it happens like 75% of the **** games this is happening. One turn away from changing the tide of the game and the guy has a perfect spell to stop that from happening.…
3 votes -
requiting hex - firdoch core
Hello,
in a game i had 3 requting hex, enough mana etc. My opponent activated firdoch core for 4 Mana an attacked.
In this case firdoch core is actually a creature - an artifact creature, but a creature. Nevertheless i can´t cast my requiting hex. What was wrong?
Thank you1 vote -
When I create a ticket in MTG Arena Support, it automatically updates the ticket to be closed and solved
Need help on this one
1 vote -
Sphinx Tutelage didnt mill opponent when i drew
I had painter's servant and sphynx's tutelage on the battlefield. I drew and opponent milled 2 cards and that was it. With the combo on they should had milled the whole deck. it was two artifact lands but it should have done it.
1 vote -
Able to cast spells without paying cost
Why don't you have to pay these costs?
1 vote -
Time penalty for players roping
MWO gives an increasing time penalty for players who rope. It's easy if you timeout the next game you play gets a 1 minute penalty, then a 3 minute then a 15 minute etc etc. It's wastes so much time waiting for some spoilt brat to show you what a bad sportsman they are.
4 votes -
Lasting Tarfire not triggering on opponent's turn
I was just drafting and I built my whole deck around Tarfire getting double triggers, but it wouldn't trigger on my opponent's turn when I blighted with the two mana 1/3 goblin that taps on their turn. It lost me all my matches
3 votes
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