MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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925 results found
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Cannot update without disabling Pi-Hole
I failed multiple times to update today. This is not unusual for me. I'll get to the screen that shows a progress bar for a data download, and then the data count will freeze and never move. Previously I've just tried however many times, using Alt+F4 or Task Manager to kill useless instances of Arena.
Today I tried disabling my Pi-Hole DNS blackhole. This device is used to prohibit traffic on my web connections if it's to/from places I don't like. "Places I don't like" is kind of a subscription model where nerds connected to PiHole manage the lists and…
1 vote -
Wrong client message on Mac
I play on Mac, but I get a system message that is for Windows. Mac doesn't use .exe files.
1 vote -
I had cards in exile that should have been able to be played. But they weren’t. I had 7 mana and it would have cost something like 3-4
I had plenty of mana and had cards that were exiled per air bending. I was not allowed to play those cards when it mattered most
1 vote -
Reversed filter order
After drafting, I usually type "t:cr" in the search bar to filter my deck and see creatures vs noncreatures. This last patch reversed the order they show up in. Usually the creatures are above non creatures, but now they are below them. Not a big deal, just a change that I'm not sure was intended.
1 vote -
Loading screen looping on iOS, cannot play the game
Only when I play on iOS, any time I queue for a game, the loading screen goes on ad infinitum (literally hours if I let it) after showing ‘waiting for opponent’
I am completely unable to queue on the platform, despite having full access to the store, my decks, profile, etc
I have tried the repair game files button to no avail1 vote -
Why do banned cards show up in legal cards to be crafted?
If you select standard, it shows cards to craft that are banned in standard. Furthermore even more egregious if you select standard and format legal, it still show banned cards, which spoiler alert are not standard legal.
1 vote -
IRGENT BIG BUG ! over and over again connection error : An Error occured, please restart
had a disconection and now i can't reconnect i have this message over and over again even after restarting game.
log from player.log file attached
thx to handle this !!! it's not normal !
3 votes -
Quick draft quest not working
Hello, the quick draft quest isn’t working. I have played two quick draft matches and the quest isn’t progressing. I have used the ‘repair game file’ and reinstalled the app but it still won’t progress. Could you fix this for me please. Thank you
3 votes -
slow
Whenever I try to do anything at all, including clicking the PLAY button, everything slows to a crawl--to the point I was able to take a screenshot mid-animation of the PLAY menu coming in--I'm unable to click any buttons, and my CPU fan turns to screaming turbo mode.
4 votes -
1 idea, 1 problem
Whenever you click a card to see it closer, in a game, pack and deck screens, it should tell you how many of that card is in your collection.... I could definitely see how being able to see how many of a card you have, when say...being beaten by something new, could sway me more easily towards deck building...and that's where the cha-ching ££ happens for all you WOTC marketing peeps..... Plus, ...I'm locked out of the email I registered with....can you help with that please? Haha. Since I just increased wildcard usage overnight with my idea phaha ✌️
1 vote -
redownload bug
It been 2-3 times now that the game just bug and I have to close the game, then I get to redownload the full 11gb patch
3 votes -
Game immediately crashes on launch
After the update, I was receiving a black screen after the initial loading screens processed so I tried uninstalling and reinstalling the game.
Now, the game instantly crashes when I try to launch it. The message i get is "Something went wrong with Magic. Magic closed because this app has a bug. Try updating this app after its developer provides a fix for this error."
I was able to play just fine as recently as yesterday. On Android (S24 Ultra).
4 votes -
Sideboard quantity
If I try to put more than 7 cards in my sideboard, it won't let me save the deck and tells me that I can't save it because there's more than 15 SB cards (which there isn't).
I'm on Android, I'm not really sure how to recreate the issue for someone else and have not found any workarounds.
4 votes -
1 vote
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Waiting For Opponent
Endless "Waiting For Opponent..." loop (able to cancel after waiting for 1:10-1:20) during Midweek Magic: Gladiator Community Spotlight event.
72 votes -
Account login
Help magic won't let me login to my account on the arena and when I try it says unable to create account error 808
1 vote -
Incorrect set release date
Currently, on the Profile page, if one is to go to the list of cards collected by set by clicking on the current set progress, there is a bug with the data displayed for the original Ixalan (XLN) set.
Currently, the expansion shows its release date on September 29, 2018, while the original release date was September 29, 2017 on paper and November 3, 2017 on Arena during the closed beta period.
While I get it that the open beta period only started on September 27, 2018, other sets that were released during the closed beta period have their dates…
1 vote -
Can't reach commander on android, due to not being able to navigate past land i can play from my graveyard
Can't reach commander on android, due to not being able to navigate past lands i can play from my graveyard
1 vote -
Product Suggestion -- Arena Emotes
Hi, I would like at least 1 second longer to select "Good game" after a game in MTGA. The emotes freeze really fast.
1 vote -
Emotes
My emote box for “yip-yip” is smaller than the rest of my emotes. How do I get it to go back to the regular size?
1 vote
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