MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
10220 results found
-
can't reconnect
Lost multiple games due to failure to reconnect. On one of them, I quit out when arena stalled during sideboarding and got hit with an 11gb download when I reopened. There are way too many bugs in this game.
2 votes -
New update problem
After the new update the view of my hand is much lower on the screen and i cant see my card descriptions and if i have enough cards a cant even pull them up to see them
2 votes -
mistrise villiage
Mistrise villiage is bugged and allows a spell already on the stack to be made uncounterable. This is a bug and has cost me a game and ranking points
2 votes -
My cards stay on the screen, obstructing my view of the board
I'm having this problem with a bug, where the cards get stuck on my magic arena screen, causing me to not be able to see the screen, the creatures don't go to the table, they stay on the stack, tokens don't appear, etc
4 votes -
Game crashes when starting match
I'm on android. When I start a match, the game will crash and then it will not let me back into the match until I timeout. It is incredibly frustrating and makes it very difficult to rank up.
3 votes -
Bug
Every time I open the store and click go to deals it force closes the app I have tried on multiple devices. It works fine on PC but each time on mobile it does this.
1 vote -
WONT LET ME POST MY ACTUAL COMPLAINT
Trying to tell you about a cheater named HYT and post pictures that all about it cuz you forced me to play the guy like six seven times a day and he doesn't play the game you just stare at the screen doing nothing and it won't let me post anything just says sorry can't complete your request right now
1 vote -
Ygra and null elements blast interaction
opponent went to cast ygra eater of all, before it resolves i cast Null Elemental Blast choosing counter spell. Got a ward prompt thought nothing of it considering it was not in play/ still on the stack. ward of ygra prevented it from countering spell.
1 vote -
Feedback on Pricing for Power Cup Draft Events in MTG Arena
Dear Wizards of the Coast
I am writing to express my strong dissatisfaction with the current pricing structure for the Power Cup draft events on MTG Arena. Charging 10,000 gold or 1,500 gems for entry into a phantom draft is unacceptable and feels like an egregious exploitation of the Magic: The Gathering player base.
This format, while enjoyable in concept as a unique cube-style draft ), does not justify such a premium cost. In phantom events, players receive no lasting cards to add to their collections, unlike keeper drafts such as Premier Drafts, which offer comparable entry fees but allow…
1 vote -
Not leveling up
Did not gain any rank after winning in Powered Cube Draft best of 1. It took away one tick as if I lost, but I had won the game. Playing on mobile iPhone.
1 vote -
leovold, emissary of trest was cast off a dark ritual and no blue mana sources
My opponent cast a Leovold, Emissary of Trest on turn 2 with a dark ritual and a single green source. They shouldn't have been able to play Leovold because they had no way to produce blue mana.
1 vote -
Storm Copies From Brain Freeze Countered Even When I Pay For Them
I cast a brain freeze with 2 storm, so I had 3 copies targeting my opponent. My opponent then cast a mystic confluence, with each mode targeting a different brain freeze(so each of the 2 copies and the original were countered unless I pay 3). I used LED, lotus and lands to pay 9 mana to prevent all 3 from being countered, but both of the copies were countered anyways, although the original resolved properly anyways.
The attachments are from an untapped replay, since I didn't notice the bug as it happened. The first screenshot shows the confluence targeting the…1 vote -
Aurelia
Aurelia, the Warleader. when attacking and activating its ability "...untap all creatures you control, there is an additional combat phase." Gets temporarily stuck in a state where the gold-colored ability indicator arrow rapidly flashes on and off for 1 or 2 minutes before the ability is finally activated and the turn can proceed.
1 vote -
connection indicator
Each player should have a ping/connection indicator. When there is an error in connection, it looks like the opponent is often disconnected, when in fact unbeknownst to the player, we are disconnection
1 vote -
Unable to install arena on ipad
After clicking install, window popup display is empty. See screenshot.
1 vote -
Only 7 sideboard cards show in Best of 3
When I'm playing Best-of-3, I only have the option to sideboard with the first 7 cards.
The deck is listed as a Traditional Pioneer deck instead of BO1, so TBH I don't even know why y'all have the 7-card sideboard option enabled in the first place. This is incredibly inconvenient for ranked matches and actively hinders testing.
1 vote -
Crash in Cube Draft
During a Cube Draft match, the game crashed less than 5 seconds before I was about to win. When I tried to return, I got stuck on an update screen for a long time and couldn’t rejoin the match until it had already been counted as a loss.
Could you please review the match and help restore the win or refund the entry?
The evidences are attached.
1 vote -
Crash and unable to return
During a Cube Draft match, the game crashed less than 5 seconds before I was about to win. When I tried to return, I got stuck on an update screen for a long time and couldn’t rejoin the match until it had already been counted as a loss.
Could you please review the match and help restore the win or refund the entry?
The evidences are attached.
1 vote -
Bug/ Issue with my Account
When I'm playing Traditional Timeless or Traditional draft I'm limited to a 7 card sideboard. This has happened on both Android and PC. I primarily play on Android and Traditional Timeless. When sideboarding for game 2 or 3 I'm only given the first 7 cards of my sideboard even when I switch decks and the deck contains 15 sideboard cards. This started happening a couple months ago, but around the same time I had taken a break from playing, and it's still happening. I've found no work around. I apologize that I haven't added pictures, but if you check and…
1 vote -
Leaf-Crowned Visionary mana glitch/exploit
Leaf-Crowned Visionary is unintentionally granting green mana per Elf spell played instead of simply allowing one to spend green mana already available in order to draw a card. I've seen this be exploited multiple times.
1 vote
- Don't see your idea?