MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10222 results found
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3rd and 4th introduction match screen glitch
During the 3rd and 4th introduction matches, cards will start to hang in the air randomly instead of placing where they are supposed to. I had this issue and so did my partner. We're both on Android. When the bug starts happening, the entire game slows to a crawl as well.
1 vote -
No visible end date on events
It would be good to have a working calendar as no games have a time out date/ time on them until 48 hours before close. As no guidance is given until so close, which I really don’t understand the logic of by the way, a working calendar becomes essential. I often find though it doesn’t, like now (as of 8:47 GMT 2nd Sept). Quite annoying when this must be a very easy bit of programming to get right.
1 vote -
Ranking doesn’t work after last update
Ranking doesn’t work in either category after last update!
IOS Client1 vote -
Ranking doesn’t work after update
Ranking doesn’t seem to work in either category after last update.
IOS client1 vote -
Game off
4 time when I played my first game in draft from the firs try game just bugs and turn off then I waited for more than minute to come back and my turn finished. And again with the same card on turn 5. And sure I lose the game. On 5th try it didn’t come back. I want my draft challenge money back
1 vote -
"Network Error: Unable to Join the Event. Please try again later."
Whenever I try to play any game mode, I get the above error. Reinstalling does nothing. Repairing does nothing. I'd very much like to be able to play so as not to lose out on daily rewards.
1 vote -
Network Error for events
I cannot play a draft or ranked event because the client claims network errors. I'm not sure why I can't join a game if I have enough internet to draft
1 vote -
I can't access the continuation of my draft
I can't access the continuation of my draft
1 vote -
Wont let me start a match says network error: unable to join event. Try again later
Internet is fine tells me it's a network error and to try again later happened immediately after the new update
1 vote -
Quick Draft not matching me
Playing quick draft, and I knew it was going to end but thought I had 3 hours to finish my matched, but every time I go into it now, it says server error and won't match me, and reading the status page said it won't work now at all until after the update but by then it's a new quick draft, I wouldn't have paid for the draft knowing I couldn't finish it. I'm playing on Android.
1 vote -
Starter duel 4
Playing the game for iPad.
Starter duel 4 (black) crashes when I play confront the assault as requested by the game. It does not create any token and still asks me to select a block for the attack, which should be the non given token. I am therefore unable to proceed.1 vote -
Unable to join event 2 hours from its end
Unable to join event - Quick Draft Aetherdrift
Would like my gems back1 vote -
Tragic Artwork
The Tragic Poet artwork has been on the home screen for the "Latest Decklists" link forever. In my opinion, it's not a good artwork to begin with, and it doesn't match anything on the home screen. It's ugly and could easily be changed to anything else, why not make it match the current aesthetic of the client? Give it a new skin with each set release? I'm so sick of seeing it when I play Arena.
1 vote -
IOS App never starts after sleep
On iOS on an iPad Air, it is never possible to start the app when it’s been left open but unused for some time. It fails in a number of ways:
- loops Reconnecting, you press the button, it spins, asks you again
- app starts but is not logged in, shows War in Momir or something, has none of my decks or profile
- says can’t log in, this happens when an update to the app is required. Starting the app from scratch will tell me an update is required, but loading from sleep never will until I close the app and…
1 vote -
try making the game fair
Maybe stop rigging the game? How about don't make me go second 4 times in a row and let the idiot playing avacyn draw every boardwipe in existence and prevent me from not getting lands. You guys are scumbags and don't know how to run your game. Great job cheating scumbags. Hope everyone working for you gets fired.
1 vote -
Cannot choose cards because of placement
In the fourth Event of the Tutorial i cannot choose defenders because the enemies cards Cover Mine
Play the fourth round (again at Shadowhand) of the Tutorial until you must Block with confront the assault, you cannot choose blockers
Im playing in Android 15 with a Lenovo ideatab pro
I cannot choose my blockers because the cards are covered by the attacking cards
I can choose blockers
1 vote -
Removed from game at minor internet loss
On Android, brief internet connection loss results in "waiting for server..." Message and removal from the current game upon reconnection (placed back in lobby).
Closing the game and relaunching puts you back in the game, but this is impossible to do quickly enough if there are no timer expansions (you will loose at least 1 turn)
This happened to me twice during a quick draft today, but it is a recurrent issue in all games.
The reconnect is infuriating because it seems like it could be much faster (shows player names, goes through a queue like wait, etc.).1 vote -
draft card not from sets
i was trying to figure out how my last eoe premier draft, opponents had m25 cards, they crushed me with, cause spaceships and robot stuck by compairison, but also if they get access to these better cards for draft and im stuck using the 3 eoe boosters how do i get m25 boosters instead? absolutely not fair, and in premium, only losses i had was to a cheat and 2 guys with outclassed nondraft released sets... 10k events, it only fair were pulling from the same cards and clearly were not if cards not in the draft set are in…
0 votes -
draft card not from sets
i was trying to figure out how my last eoe premier draft, opponents had m25 cards, they crushed me with, cause spaceships and robot stuck by compairison, but also if they get access to these better cards for draft and im stuck using the 3 eoe boosters how do i get m25 boosters instead? absolutely not fair, and in premium, only losses i had was to a cheat and 2 guys with outclassed nondraft released sets... 10k events, it only fair were pulling from the same cards and clearly were not if cards not in the draft set are in…
1 vote -
google play
do not use google to handle anything i did not give permission, they cannot be trusted to handle data or oayment as clearly evident by yet mlre data breeches and nothing google works on my phone, they are the most problematic issue with apps acting as they should instead of how our all mighty gatekeepers would allow, this may be causing other errors in the app, as frequently play has to be turned of fir correct app functionality. you guys get a kick back for letting google harvest data and theft funds and purchased data?
1 vote
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