MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3193 results found
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Limited rank stuck at bronze tier zero
I have won a lot of games in limited draft events but my rank is still bronze tier zero, it never changes
3 votes -
Banned cards in ranked
Played ranked game. Alchemy.
Played against vivi.
Why is it banned if I play against it?
2 votes -
Playing against sparkly
Sparkly suddenly stops playing and it doesn’t finish the opponent turn.
3 votes -
Game randomly freezes and becomes unplayable
For the past 45 minutes I tried my usual run of daily wins, however I can't play the game as the games either don't load or if they load then seem to disconnect from my side or the opponents during the "keep"/"mulligan" screen or after 1-2 rounds/phases. The "rope"/timer then starts and after it finishes the game freezes. In this state I have to restart the client to get back to the main menu.
Even after "repair game files" the issue is not resolved. Sadly the game can't be played in this state and I can't get my daily wins…3 votes -
Token is supposed to Crew as if it was power 2 or greater. Didn't tho, not sure if it's the specific card or all Pilot Tokens.
Pilot Token from 'Defend the Rider (G)' failed to Crew 5 for Marshal's Pathcruiser; it did Crew 3 for Thundersteel Colossus Crew 2 Ability.
0 votes -
Elemental Incarnations work incorrectly when convoked
When an elemental incarnation (for example emptiness) is convoked (using eridu) for its evoke cost using a white black creature it is unable to activate one of its modes (in the case of emptiness at least its black mode and maybe its white, though I have not tested it with white). This caused me to lose a game in the arena direct and I would like a refund of my arena direct or to be afforded a win for my last game. My opponent had 2 life and I had eridu, a great forest druid, and a reaping willow on…
1 vote -
collective inferno not working as card states
Collective inferno is not working properly. It states "Double all damage that SOURCES you control of the chosen type would deal". Boggart Mischief is a 'Goblin' type enchantment. Based on the wording of the card the damage is does should be 2, but it was only doing 1.
1 vote -
Tiamut not countered during brawl game
Was playing brawl, cast essence scatter against Tiamut and when casting it asked me to target, I chose Tiamut but for some reason it did not counter the creature. Not sure why this is the case and why it even asked me which I would like to counter since he was the only creature on the stack. This caused me to lose the game unfairly. Logs attached.
1 vote -
MacOS client completely freezes during interaction phase of every single game
Since the last update, the game has become completely unplayable on MacOS. Every time I try to load into a game, it freezes on 0:01. If by some miracle I do get in, the game will instead wait until any interaction and freeze completely. Force quit/loading back in does not help it just freezes again. I've tried to repair game files and completely uninstalling/reinstalling the Arena client to no avail.
version: 2026.56.6.4266.1236969
2 votes -
Companions Missing
All of my companions except Dwayne have been missing for months. I've commented on the other posts since we're supposed to not start a new thread if one exists, but I haven't gotten any help so I'm making a new thread.
Playing on PC, Aleister#30634
1 vote -
The worst
You people are trying to get people to stop playing the game entirely... is that it? Why such cruelty? What?!
1 vote -
skewed match making
In paper drafting you have a pool of cards and only one or two players can draft the archetype because of limited resources. So if in Lorwyn you make an elemental deck you would expect to be one of two players in that archetype. You should be playing other archetypes. I just played 3 elemental decks in a row against my elemental deck. And we all had good cards. That scenario wouldn't happen in a paper magic setting.
I also feel that this constantly happens. You play your own archetype when you should be playing against other
2 votes -
Maralen, Fae Ascendant
Please fix this card it is bugged. It does not allow you to cast exiled spells on your opponents turn. The card does not care when the cards were put into exile, only if you have enough of the correct creature types and spell timing. Please fix this my fun deck is unplayable because this card is coded incorrectly.
1 vote -
Final Fantasy Draft Not Showing Up
The Final Fantasy Premier Draft was available just 10 minutes ago. I was waiting in the queue but no one was showing up. I cancel and tried again. It gave me a network error and when I rebooted the app the event was gone. The event should have more than 40 hours left before leaving. Please help. I do not want to lose the gems I used to enter this event.
2 votes -
I need a refund
The game does not work. I have payed 1500 gems for an Avatar Premium Draft that i can not play, and now the event have even been taken down. Give me back my gems.
3 votes -
Cards not showing
My cards stopped showing in game on my PC. I repaired files and redonwloaded the game and still nothing.
3 votes -
2 votes
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Free Mulligan in Omniscience Draft
When you only get 3 cards getting a mulligan down to 2 or even 1 card is pointless continuing. At the very least give 1 free mulligan. It's such a fast game you generally lose after the first turn if you are one card down.
3 votes -
Card loop creating instant win
There are two card loops that seem like they should be nerfed. One is with merfolk where two cards create a loop that just keeps removing your life and another is with black decks where two cards create a loop where one makes you lose life when the opponent gains life while another card makes the opponent gain life when you lose life. In both cases, just the two cards being cast basically wins the game. In the merfolk case, the two cards have a 2-3 mana cost, so it can be over immediately if they’re jn the opening hand.…
2 votes -
bug froze the screen
a bug froze the game and let me reconnect and let me loose automatically
2 votes
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