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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5692 results found

  1. Asset Error Detected

    Since the last update almost every time I open the game I get the error "Asset Error Detected" and that the game will restart. This will loop forever. Occasionally it will ask me to do a 3 GB update. Doing a fresh install and 3 GB update will make the game work , but the next time I go to play the issue will be the same and I will need to uninstall and reinstall the game.

    Playing on Android (Nothing Phone 3) Android 15

    1 vote

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  2. Shuffler logic with land count extremely flawed

    I played multiple rounds of Standard best of 3 today. A disproprortionate amount were non-games due to the shuffler dealing me consecutive 1-land hands in a deck of 25 lands out of 60. One game, I muliganed 3 times to get a 1 land hand each time. A previous match the same day I had 2 muligans of 1 land before I had a 2 land hand on the 3rd try. You can lie to yourself all you want and say it is "random" or confimation bias, but that does not excuse lazy programming.

    1 vote

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  3. Server issue, infinite timeout, can't concede or go back to game

    Server issue caused infinite timeout during a ranked standard game, can't concede or go back to the game.

    1 vote

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  4. cannot select creatures to attack

    I tried to click the gear button to change settings but closed the client by mistake.
    I quickly restarted the app and rejoined the match.
    It was my declare attackers step but I could not select attackers.

    1 vote

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  5. Android app crashing when ending a game Historic BO3 Play (win or lose)

    Hello,
    It is some days that on my android device Arena Is crashing when ending up a game..
    Either win or lose..
    Whoever me or my Oppo are conceiding
    And with every lethal Attack.

    I attached screenshot where i'm conceiding, the screen blurred and the app crashed and closed itself

    Thanks for help

    1 vote

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  6. Crash while entering any game

    Since yesterday (after downloading a large amount of data, not an app update) it has been impossible to play: at the time of entering a game, the app immediately crashes.
    It is on mobile phone, android OS.
    Please fix it

    1 vote

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  7. Bad UI = Less Revenue

    Opponent was manually blocking with one token at a time. It isnt obvious you can use a numbered group to block another target/group.

    Currently my Hydra could become a 128/128 (via the demo field being cracked to provide another land drop for me).

    In that I would tell any player, especially a new player about this combat trick. It is open information but information that is often lost with poor MTGA UI and wouldnt be as lost in paper (the Demolition Field wouldn’t blend in with my basics).

    They should have been able to block with all of their Scute…

    1 vote

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  8. Brawl: Matchmaking leaves a lot to be desired

    I dont have an amazing combo in my Vorinclex list. I have some basic creatures, that maybe on the play I can ramp hard.

    However I refuse to play against 4 and 5 colour commanders with a fair deck that plays in the 3s. Really a 4 and 5 colour deck, they should get to play other 3 to 5 colour opponents.

    I’m not monoblue. And I don’t have a combo.

    By all metrics, they have far more tools at their fingers; at far greater quality than I will ever have. It is a waste of my time, their time…

    1 vote

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  9. When Blocking Shouldnt be so Hard

    You can see how many of my creatures were blocked. Opponent should be able to select all (of their creatures). Then assign all to block my creatures (defaulting 1 to 1 if their selection is trying to block another selection).

    If there is a remainder of their creatures (who are not assigned 1:1 in blocking), they can choose to switch what stays alive or assign the remaindered to block elsewhere.

    That I dont think my opponent had any draws or outs. However if they did, they deserve to not take lethal from a 2/2 that could have been blocked. And…

    1 vote

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  10. When an Art Style Gets in the Way of Playing the Game

    If you look at the deck list: Are there 4 stomping grounds in this deck list?

    I did fix Strip Mine's art style. You are welcome to fix all other cards with a similar formatting issue.

    1 vote

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  11. Cosmetic Issues

    When selecting a deck box image, I have yet to see a bug this bad. (Yes I tried other images, and it appears to be a problem with a few cards, aka at least 1).

    Please also assure text is fully justified and fills the text box. A handful of cards, their text boxes have extra spaces/lines or have something else broken when the card is fully compiled.

    1 vote

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  12. manifest

    Unexpected Request interaction with Manifested creature

    Platform: PC

    Hello, I cast Unexpected Request on an opponent's manifested creature, gaining control of the creature until end of turn. I then attempted to view the front face of the manifested creature to be able to determine if I could turn it face up, but was not able to view the front face of the card in the client. Per the comprehensive rules and after consulting a judge, I believe it should be possible to view the front face of the card in this situation.

    1 vote

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  13. Disconnected from game, not reconnected, loaded into a new game, new opponent, Awarded game loss for game I was disconnected from

    Disconnected from game in Tarkir Dragon Storm quick draft, not reconnected, loaded into a new game, new opponent, awarded game loss for game I was disconnected from. Occurred at approximately 9.16 am UK time when trying to resolve "Salt Road Skirmish".
    On PC. Windows up to date.
    Data log for the session attached.
    Can I get reimbursed for this event please?
    Thank you.

    3 votes

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  14. Interaction

    During match opponent declared attackers, no cards on board or effects on stack would have prevented the following. After opponent declared, I have one card and 8 untapped mana, card in hand was Restoration Magic, when priority was passed to me I right clicked on card to enlarge it and make sure i had enough mana (which is 5 total, I had 8) when I clicked off the enlarged/detail view, the game said alright then and passed priority back to opponent which then attacked and my board state ruined, i am currently roping my opponent out while i write this…

    1 vote

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  15. Akroma's Will

    It seems to me that when I use Akroma's will with my commander out, I dont get the option to select both modes. It only ever shows one set of effects being activated instead of both.

    2 votes

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  16. carpet of flowers

    Carpet of flowers is bugged. Only gives mana on my first main phase.

    1 vote

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  17. server instability

    The serves are highly unstable and cause frequent connection problems, my own connection is fine, but I' not seeing your status noting any issues.

    2 votes

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  18. Everything about Arena is broken

    This is quite possibly the worst product made by a major company. It is simply unbelievable how bad it is. If it wasn't free to play, I wouldn't use it. And as it stands, there is no way I will ever spend money on it.

    First off, the reward system actively discourages players from actually playing. Decreasing rewards as you play more throughout the day makes it so there is no reason to continue playing. But that's pretty innocuous. A similar minor gripe is that the animation in ranked play where your rank goes up down at the end of…

    2 votes

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  19. Skipped ability

    I had Ultimecia, Time Sorceress and on my turn I have enough mana if I used a Treasure token to sacrifice and pay. However, the game skipped that and didn't allow me to pay costs. This caused me to lose the game twice in a row where I would have got the extra turn and been able to attack out and win. I want to know why I was unable to pay the costs. I have attached screenshots of both games, and I downloaded the logs to show that I had the mana to pay for it.

    1 vote

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  20. There is a problem with running mill

    The archetype mill is negated by one card. I milled over 1k cards in one game and its all negated by one spell. Once the library is milled out and then some should count as a win but one card negates all of it and they just need one copy. Whole archetype ruined by one card that is everywhere in timeless. Alchemy fake cards are allowed to ruin the fun but mill, a real strategy, is dunked on by a single card. Maybe im just salty but only when I run mill do I run into 200 card+ decks that…

    1 vote

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