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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16211 results found

  1. 相手ターン中に反応がなくなった。投了を選択しても反応しない

    相手ターン中に反応がなくなった。投了を選択しても反応しない

    3 votes

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  2. No rank change for ranked win

    I'm at platinum 4 with no pips. My opponent conceded in sideboarding for game 3, in a ranked match and my rank didn't change for my victory.

    4 votes

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  3. no winning points Bo3

    My opponents are often going afk/offline or concede while on sideboard screen and im receiving only 1 point for winning in Bo3 Ranked ladder

    4 votes

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  4. mad mage no attack

    Dungeon of the Mad Mage, opponent selected Djinni Windseer to not be able to attack until their next turn. I was able to attack with the creature

    3 votes

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  5. 1 vote

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  6. You shouldn't lose the game for inactivity because of someone elses life gain infinity trigger. I still have an avenue for victory.

    You shouldn't lose the game for inactivity because of infinity life gaining triggers. They should have a reasonable amount of time before they time out. I still have an avenue for victory and the new update forces me to lose to an already too powerful deck in Arena historic.

    1 vote

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  7. I won but was reported both a won and a loss!

    I was 5 - 1.
    I won and after that, I was 6 - 2 instead of 6 -1.

    https://www.twitch.tv/videos/1305760798?t=01h20m51s

    Maybe I need some gift for this free loss? Thank you

    1 vote

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  8. Inkrise Infiltrator Not working properly

    I was doing a sealed, I played the card inkraiser infiltrator I tried to activate the ability more than 1 time and it did not activate it, I thought it was a graphic bug but it also happened in the other 2 matches causing me to lose

    1 vote

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  9. Rimeshield giant

    Rimeshield giant entered the battlefield and never lost summoning sickness. It was just stuck there unable to use the whole game which was in Jumpstart. Opponent didn't cast any type of spell to make it so. Just a glitch?

    1 vote

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  10. Oppo pays 3 cost for Metallic Rebuke w 1 treasure

    I countered their removal spell (Burning Hands) with Metallic Rebuke.

    They must pay 3, but they were tapped out and had a single treasure in play. Somehow they sacrificed the treasure and paid the entire cost with it.

    They had two creatures - Immersturm Predator and a tapped mana dork. Only other permanent on their side was Witch's Oven. So no relevant other effects that change costs or make treasure sacrifice for more mana.

    1 vote

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  11. Lech Guantlet bug

    I was doing traditional draft I played card lech gauntlet, trying to equipp it from one creature to another it didn't make me do it but the mana was used. I thought it was a graphic bug but it also happened in the other 2 matches causing me to lose.

    1 vote

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  12. 1 vote

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  13. バグベアの居住地

    バグベアの居住地をクリーチャー化して、精神連携メカへ搭乗した場合、精神連携メカはクリーチャー化しているバグベアの居住地のコピーとなり、その状態の精神連携メカで攻撃した場合、バグベアの居住地の効果でタップ状態で攻撃している状態の1/1のゴブリンクリーチャートークンが生成されるはずがされません。

    1 vote

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  14. 1 vote

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  15. クリーチャーがアンタップしない。

    無孤勢団の伏兵 / Mukotai Ambusher
    がターン開始時にアンタップしなかったです。

    1 vote

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  16. Multiple issues with The Kami War

    Experiencing multiple problems with The Kami War and Lithoform Engine.
    After making a token copy of it both did not fire second lore counter on the following turn.
    After copying the exile effect, the system selected the opponents Colossal Majesty for me instead of Ashaya, and it did not fire the second one.

    1 vote

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  17. 2 Living Breakthroughs on the battlefield at the same time.

    I was playing a Neon Premier Draft and both my opponent and I had Inventive Iteration become Living Breakthroughs. When he casted spells, it prevented me from casting spells with same mana cost till his next turn. This is working as it should. BUT, when it's my turn and I cast spells (not the ones I'm prevented from casting), he doesn't receive the same restriction and instead, I ended up with those extra restrictions.

    1 vote

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  18. I could see the top two cards of my library

    I was playing this Golgari Cultivator Colossus Reanimator deck in Historic Brawl, and while mulliganing, I mulliganed away a Swamp and a Sunschorched Desert. However, a few turns into the game, I realized that the game was showing the top two cards of my library (when neither me nor my opponent had done anything to allow me to see those cards). Furthermore, the cards on top were a Swamp and a Sunscorched Desert, both of which I mulled. And it wasn't just a visual bug - the Swamp got milled and I drew the Sunscorched Desert.

    2022.13.10.412.913722

    1 vote

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  19. Not allowed to pick option on reconfigure ability screen

    During premium draft Not allowed to pick an option after activating reconfigure on a creature. It kept me on the screen and timed out the turn with no attacks. Made an enchantment disappear and didmt allow me to order damage for blockers

    1 vote

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  20. nezumi blademaster not displaying lifelink despite having an enchantment

    Nezumi Blademaster does not have lifelink despite having it enchanted with twisted embrace

    1 vote

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