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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14465 results found

  1. Error Updating Data since latest patch

    Error Updating Data since last patch. Can't play at all.

    64 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. K'rrik, Son of Yawgmoth casting bug

    K'rrik, Son of Yawgmoth casting bug

    Attempted to cast K'rrik with 6 lands and 1 eldrazi spawn, and 2 life

    Phyrexian casting interface bugged

    Interface described Surveil rules

    Couldn't sacrifice Eldrazi spawn for mana

    Couldn't cancel nor complete casting the spell, buttons didn't work

    Softlocked

    16 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  3. friend challenges not allowing deck to submit

    Every time me or my friend challenges each other it is a 50/50 chance of MTG working. Because, we are given a message that say, "Unable to submit deck" even though the decks were legal and allowed to be used. I have not had any issues with regular play against random players. Only when I challenge or my friend challenges me. I would really appreciate it if this issue can be resolved and addressed quickly.

    64 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  4. Inexplicable crashing on iPad after MKM update

    After recent MKM update the game is crashing on iOS (iPad) without specific triggers. It seems to only happen in-game.

    31 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  5. Grinning Ignus Bugged with New Update

    Grinning Ignus is bugged now, at least in explorer. When the ability is activated it is adding 2 R and 2 Colorless to the mana pool. It should only be adding 1 R and 2 C. Not sure what exactly is causing this issue. This is not working as the card is written or should function in the game. It is treating Ignus's ability as if it were free to activate and not cost 1 R as it should, I think.

    19 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  6. k'rrik not working

    Cannot Cast Correctly with K'rrik's ability on Arena

    have K'rrik on board, 5 swamps, untapped, an arcane signet , untapped. villis Broker of blood in hand. so i should be able to pay the 3B with K'rriks ability and use my 5 swamps to cast Villis, however the interface will only let you use K'rriks ability if you can already cast the card. this is not how it is supposed to work. ie it reads
    "For each {B} in a cost, you may pay 2 life rather than pay that mana."

    not

    " once you cast a spell, For each…

    14 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. helm of the host bug

    I had helm of the host unequipped while my opponent had a different equipment equipped to one of their creatures. at beginning of combat I got a token copy of their equipped creature. Once I equipped helm of the host at the beginning of my combat I got a token copy of my equipped creature and theirs.

    15 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Bug Grenzo

    If you control target Player turn and that player control Grenzo ( That heist opponent ), you are enable to do nothing and your time will finisch

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Game won’t load

    The game gets stuck on loading initial scene then hits me with an “error updating data”. Tried a fresh reinstall.

    46 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. Crash, crash, crash

    Crash over and over during some games, but not all. Took video of the game as I restarted, crashed, restarted, crashed. There doesn’t seem to be any particular event that triggered it, my iPad has plenty of memory, and it’s updated as far as it can go.
    https://drive.google.com/drive/folders/15eAzTqAL0kUbvTBwYtKZS1T_T5rmyzjH

    28 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  11. Bug - Koma, Cosmos Serpent

    On IOS, Arena crashes when you play Koma, Cosmos Serpent. Kicks you out of the game and then your game won’t reload the current match you were in until it times out or ends on the other players side. I specifically play the card with Kira, Sovereign of the Deep. I don’t think this correlates with the issue but noting it just in case.

    27 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Bestow creatures enter opponents side of battlefield

    I enchanted a creature with a bestow creature. My opponent stole it using red creature with exploit but I do not recall the name. They then sacked my creature using a spell and my bestow creature visually landed on their side of the battlefield. I was confused but I didn’t realize that I still had control of the bestow creature. During my next phase I had the opportunity to attack but I didn’t realize it. That lost attack ended up costing me the game. This is a sealed MH3 event I’m playing in the mobile app on and iPhone.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Incinerator of the Guilty = Get Stuck

    Bug: When playing Incinerator of the Guilty if I don't have anything in my graveyard but I get into the dialog about collecting evidence and I can't get out of it so I have to concede the game. This has happened twice.

    20 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  14. Koma Cosmos Serpent Game Crash

    Game Crashes every time when you cast koma and will keep on kicking you out of the game until you have lost the match if you try to renter the game.
    Playing on IOS

    28 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Corrupted shapeshifter

    Corrupted shapeshifter copy made with Springheart Nantuko instantly died despite release notes! Lost me the game. It made the copy, correctly gave me the choice, then the copy just died like it was a 0/0

    If a permanent enters the battlefield as a copy of Corrupted Shapeshifter, there will be two copy effects to apply to it. One will copy the values chosen for the Corrupted Shapeshifter being copied. And you'll choose the values for the copy's own enters-the-battlefield replacement effect. The resulting permanent will have the abilities from both effects, and its power and toughness will be determined by…

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Quick draft Matchmaking issue (outlaws thunder junction post update)

    My quick draft for rivals of ixalan cannot find any matches. It was working this morning prior to the OTJ update, but now it cannot find a match.
    I waited for 10 mins and nothing fired.

    Info on my end:
    I'm on android.
    My Internet is working.
    I have uninstalled and reinstalled MTGA.
    I have closed and force stopped the app and still nothing.
    And the matchmaking in the jumpin midweek magic works.

    So what's wrong with quick draft?

    15 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  17. Dig Through Time Unable To Finish Resolving

    Dig Through Time Cannot Resolve
    When manually exiling and paying for the delve cost on Dig Through Time, I was left with UU floating, which I could not click on to use, and the spell did not resolve. Upon quitting and rejoining, the UU I tapped was no longer floating, but the spell was still on the stack. My opponent could see the spell on the stack, but could not click off of the stack to dismiss it, and we both were unable to take any game actions.
    There was a small icon of exiled cards "disappearing" in the exiled…

    19 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  18. draft bestow bug Iphone

    When a bestow creature falls off the creature its bestowing it's icon doesnt change and sits underneath the other creatures, making it impossible to target or view its stats, but still acts as a creature for the other player.

    Its happened once in both premium drafts ive done, and cost me both games. Once when my creature bestowed with Glyph elemental was stolen and sacrificed, the glyph elemental icon stayed on their side, making it not possible for me to target/attack/block with it.
    The second time with a triton wavebreaker that was bestowed on their side, and when the creature…

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Hexproof provided by "Jade Orb of Dragonkind" did not wear off

    Played "Miirym, Sentinel Wyrm" using mana provided by "Jade Orb of Dragonkind," and the Hexproof provided did not wear off when it should have, and further did not wear off on my opponent's next turn after my turn, when Hexproof should have worn off.

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. kylox's voltstriders ability sometimes doesn't work

    When Kylox's Voltstrider attacks, its ability triggers. To cast an instant or sorcery exiled with it.

    I had four instants and/or sorcery's exiled with it and attacked my opponent. The ability went on the stack and the button 'resolve'was shown. I was not in full control. Clicking the resolve button didn't do anything. Because this wat the first time playing with this card i thought i did something wrong. The second time i attacked the ability triggerd as aspected and a window appeared where i could choose to cast one of the cards. The third time i had the same…

    17 votes

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    10 comments  ·  Gameplay  ·  Admin →
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