MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3608 results found
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game froze during draft game
Games froze during draft game, i disconnect, and when enters it remains in the same froze game. I cannot play.
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Log20231125_093735.log 1881 KB -
Log20230524_220734.log 1019 KB -
Log20230524_222907.log 1019 KB -
Unbenannt.jpg 896 KB -
Capture+_2021-02-14-18-18-41.png 3648 KB -
Capture+_2021-02-14-18-18-09.png 3603 KB -
Log20201028_095736.log 681 KB -
Log20200416_131905.log 31 KB -
Log20200318_164212.log 22 KB -
Log20200222_124120.log 94 KB -
Log20200206_185209.log 772 KB
146 votes -
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Brawl Friend Challenge
what is going on with the brawl deck in the Friend Challenge mode. Can't play brawl against my friend any more
143 votes -
not gaining rank
Not gaining rank and losing rank when winning! Please fix and replace rank!
143 votes -
Tutorial glitched
On the 3rd tutorial match, The card placement is glitched, and the played creature and enchantment cards are overlapping in one spot. The tutorial wants me to enchant my strongest creature (which is in the glitched card pile) and I can't select that creature at all. How is this game so broken?
138 votes -
Sparky Won't Stop
Every time I enter the main screen, Sparky repeats the same "oh what an adventure" speech and I can't listen to it anymore, please make it stop - it doesn't stop if I exit the screen or enter a game
135 votes -
Mac OS Screen Resolution
The "Resolution" setting only has one option in Windowed or Fullscreen mode. Part of the board is cut off (see Graveyard Cut Off) because the game display ratio is wider than my monitor ratio and it's being zoomed-in to fill vertically.
130 votes -
timer frozen
Opponent's timer ran out after his first turn but turn did not go to me next. Timer just ran out and stayed frozen. Had to end the game.
129 votes -
Can’t sideboard
I’ve been playing bo3 Timeless matches on iPad and I am unable to sideboard at all between games after the latest patch. I click on cards in my sideboard to add them and it doesn’t add them. After game 1 I am sometimes able to sideboard normally, but never after game 2. Sometimes I’m able to remove cards from the deck but I’m unable to add any back in, even the ones I’d just removed. When this happens all I can do is restart MTGA, which doesn’t fix the problem but it at least resets my deck to 60 cards…
124 votes -
Frozen timer
Opponent's timer ran out when he was about to loose, but turn did not go to me next. Timer just ran out and stayed frozen.
114 votes -
Lightwheel enhancments bugged
When playing arena I noticed lightwheel enhancements can't be cast from graveyard despite being at max speed. I am on arena pc and so far I have found this bug when drafting and when I've built a deck around playing it. Lightwheel enhancements should be able to be cast from graveyard when at max speed.
113 votes -
Opponent Frozen Timer
While playing in Traditional Cube Draft, the opponent was somehow able to freeze the timer. This occurred right as I was about to win the match and the draft.
108 votes -
Re-add ratings and rank data to logs
The ratings and rank details have been in the logs for, a very very long time.
The recent publicity about the nature of mmr ratings and how there are apparent bugs in that rating does not magically (pun intended) turn data which was freely included historically into a bug to hide.
Many trackers rely on rank details to provide value to customers or as differentiators in general.
Rating data, which does not directly affect rank, does provide insightful data into performance of the player and how their overall skill is being translated.
Change this back and give the community the…
105 votes -
Scurry Oak infinite combo
I've been losing matches with Scurry Oak infinite squirrel combo, becasue my time ends even If I didn't interact with the priority of my opponent, On my turn, my time is also consumed with the combo of my opponent. Time of my opponent only should be consumed and not mine. Becasue on my turn I have a response to clean the board
93 votes -
Sideboard
When playing standard ranked best-of-three, I am unable to sideboard after game 2. I select the cards from my sideboard but they do not move to my main deck. I am playing 60 cards main, 15 side. I can sideboard after game 1 with no issues. If I select a card to remove from my deck after game 2, it does move it to my sideboard, but I still cannot add cards to my maindeck.
84 votes -
land won't tap
the land farthest on the left of my screen wouldnt tap. and autotap wouldn't let me tap it either. i tried to play a 5 drop and i had 5 lands, but it wouldn't highlight the farthest land on the left to tap it for mana. i lost because i couldn't play my spell. i lost literally on my opponents turn because i couldn't play my creature spell
83 votes -
Jump in Quest won’t progress
The complete jump in 3 times quest will not progress. I have tried winning jump in then resigning ( repeated 3 times over). Then I had tried winning 3 matches on each jump in then resigning and did that 3 times but it did not progress so I have been stuck with out being able to progress for months now!
82 votes -
Tutorial freezing during stage 4 on android
Game won't let me select blockers in stage 4 of the tutorial once I play the instant token card from my hand. Tried restarting the and game and using the in game fix but still doing it. Can't proceed past the tutorial stage because of this. Please fix
81 votes -
Spell not cast and stuck on the stack
I attempted to cast a quandrix command in response to my opponents unburial rights. My spell went on to the stack, but my mana was never tapped. The spell was removed from my hand and was not placed in my graveyard. My opponent was able to resolve their spells and take game actions, despite my card being on the stack (and it would have removed legal targets for the unburial rights they resolved). Basically my card just disappeared and I wasn't able to use it. Attached screenshot shows the issue as Faithless Looting should not be on the stack above…
80 votes -
Tutorial don't block android
I can't go pass the blocking in the tutorial because it don't let me block
78 votes -
土地事故、後攻が多すぎてゲームにならない
土地事故や後攻が多すぎてゲームになりません。対戦相手が先攻の時は全く土地事故の気配が無いのに自分が先攻の時は高確率で土地事故です。調整するにしてももっとさり気なくやってください。露骨すぎます。
それともシャッフル機能を改善して偏らないようにすることもできないのでしょうか。
そうだとすればこのゲームに費やすユーザーの時間が無駄になるのでアリーナはサービス終了してほしいくらいです。77 votes
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