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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3608 results found

  1. Rigged

    Love how you ignore the comments regarding how rigged the game is. Just adds validation to the issue. Shamelessly rigged and a blight to the MTG world. Sad that such a beautiful game has stooped to such petty greed. Speaking of greed, here is something that even imbecilic money grabbers like yourselves should understand.
    ; you would make so much more money if you enticed people to keep playing instead of turning them off the game due to its rigged functionality.

    48 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  2. black screen launch

    Despite the latest hotfix, still impossible to launch the game => black screen.
    Windows 7 64bits

    48 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  3. Tutorial #5

    Once I get about midway through tutorial 5, the game slows and then I can't select the blocker to block the attack. The cards then stay in the upper right corner and cards just start piling on one another. My lands just freeze on the side without it doingnits default stack as well.

    47 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Ashaya, Soul of the Wild and Mythweaver Poq infinite loop

    If Ashaya is in play and Mythweaver Poq is played, an infinite loop begins with no way to stop it.

    47 votes

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    19 comments  ·  Gameplay  ·  Admin →
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  5. 47 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  6. Turn Timer

    Issue #1: Storm decks often cast 20 to 40 spells in one turn when "comboing off" to try and win the game. The Turn Timer is Insufficient to allow the completion of storm decks's win con. In reality, it can take 1 or 2 minutes to finish the combo with a lot of cantrips while clicking as fast as possible.

    Issue #2 Roping sucks! People who have lost the game will use up their remaining time just to troll. No fix to the turn timer can give them more time to troll with.

    Suggestion: 1st reduce the turn timer by…

    47 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  7. Game Skipped Main Phase 2

    Mana and playable cards in hand, but turn ended/ phase 2 skipped despite this.

    1. Start Draft.
    2. Turn ended/ skipped main phase 2
    47 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  8. Death by vanilla achievement not counting

    The new "Death by Vanilla" achievement through the yargle event did not count after winning 2 games.

    The first i had played 5 vanilla creatures total but i had given one of them hexproof until end of turn, so im not sure if that disqualifies it.

    The second game i played 7 vanilla creatures total and went out of my way to make sure not to give them any abilites whatsoever and it still did not count.

    Being that this is a timed event, it needs to either be fixed asap or the time needs to be extended

    46 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. 46 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  10. Tutorial Block Bug

    The Game won't let me block the attack in the first tutorial fight

    45 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  11. Didn't receive mythic card reward from mastery

    I was playing standard ranked and was going to hit level 29 on the mastery pass rewards. After the match, I gained enough experience for level 29 but I never received the mythic card reward from mastery. The Zendikar Mastery shows that the mythic reward has a check mark over the mythic card reward but I never received it.

    45 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  12. game auto-concede

    I had my game auto-concede twice this evening. The second game was very involved with many active cards on both sides. I thought maybe my cordless keyboard caused it the first time, so I turned it off. Then it happened again. WTF???

    45 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  13. Dragonhand shadow tutorial bug

    Trying to complete the tutorial vs Dragonhand Shadow (have tried both on PC and iOS). The cards start to stack up on the side of the screen after the player takes the first bit of damage, eventually not allowing the 3 cards from "confront the assault" to summon and block the incoming attacks near the end of the match. I cannot complete the tutorial and play the full game.

    44 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  14. 44 votes

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    19 comments  ·  Gameplay  ·  Admin →
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  15. Brawl Ranked/Brawl Bot Match

    In my opinion people who like to play just to win should stick to competitive formats. Brawl is my Format of choice and it is really frustrating sometimes to see competitive decks every other match. Having a ranked brawl would make people have more fun in the Casual Brawl because they would actually be able to play the game to play the game and have fun. With so many people copying competitive decks it is hard for the people that just like creating there own decks to see if the decks actually work because you cant do Bot Matches with…

    44 votes

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    78 comments  ·  Gameplay  ·  Admin →
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  16. Can't cast Lightwheel Enhancements from graveyard

    I'm playing Aetherdrift Quick Draft, discarded Lightwheel Enhancements to graveyard, got max speed but can't cast it. Other max speed cards work. Pretty detrimental to how match is going

    43 votes

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    37 comments  ·  Gameplay  ·  Admin →
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  17. server disconnect

    server disconnect during game play losing matches left and right

    43 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  18. Friends list broken, cannot challenge friend

    Friend on iOS can add me as a friend but I disappear immediately, as if I'm offline. Earlier it just said he had no friends, which is rude

    Anyways, we've tried direct challenge through friendslist with identical settings but it won't start. Just gives us cancel button

    43 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  19. Overhaul Matchmaking

    So i understand you get a lot of complaints about matchmaking and I have a Suggestion that can fix this.
    Matchmaking should create a pool of potential players using the following categories and then narrow the search in this order.
    Play Time
    Total Cards in Collection
    Win Loss Percentile
    MMR
    Each category should give about a 5% up/down leeway similar to Dark Souls 1 matchmaking. This way players match with other more close to their level. If you don't find a match it increases the Leeway by an additional 5% every minute that passes

    42 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. timer active while triggers resolve

    To reproduce: put lots of triggers onto the stack, eg by playing a Scute Swarm deck, do so while the timeout cord is showing to see full effect
    Results (on PC): My timer keeps running while the triggers resolve, if it runs out, I automatically pass to combat/the turn/etc when all triggers have resolved.
    Expected results: my timer does not countdown while triggers are resolving because I am unable to take any actions.
    EDIT: this is much less of an issue on my new computer, as triggers resolve much faster than they did on my old laptop.

    42 votes

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    10 comments  ·  Gameplay  ·  Admin →
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