MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2183 results found
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Switching between cellular data and wi-fi causes disconnects
Steps to reproduce the bug: Start the game while connected to wi-fi. Disconnect from wi-fi (by moving out of range off turning it off) so you’re using cellular data instead. Navigate to any other tab in the lobby or try to continue the match you’re in. You’ll be left with a “Waiting for Server…” and a spinner until you get an error message depending on where you’re at in the app. A restart fixes everything. And the same issue occurs if you start out using cellular data and the connects to wi-fi.
Platform: iOS
Expected result: Seamless transition between cellular…1 vote -
Stuck at black screen after restarting arena after game freeze
Steps to reproduce: Close the arena app after a game freeze in the middle of a match. Start the app again, at this point the game automatically rejoins the match. Complete the match by winning or loosing. You see a spinner and get stuck at a black screen. This hasn’t always been the case, one or two updates ago I had several game freezes but never ended up at a black screen.
Platform: iOS
Expected result: End up in the game lobby6 votes -
QoL: Nyx Owl pet makes a long annoying sound before entering the match
QoL: Nyx Owl pet makes a long annoying sound before entering the match
1 vote -
Ubanned account login bug
I received a mail sayin my account get unabled (after being banned) but since that mail sent on 20/10/2022 I'm still havin the same error message from login menu:
"an unexpected error occured (error code: forbidden) please try again"
I already sent a report to the help service but still have no answer5 votes -
CONEXÃO COM O SERVIDOR
Toda vez que executo o Jogo da esse erro aí.
E estar tudo ok com meu PC e tudo estar Atualizado, como corrigir isto?
4 votes -
Store Tab crash
Whenever I open the store tab after the latest patch today, the client crashes
12 votes -
Issues Challenging Friends from Friends List
I'm able to challenge a friend to one game. Afterwards, I am unable to challenge them again or receive challenges from others. Posting log to support.
6 votes -
Game crash the first time a card is searched
Game always crashing at the first time a card is searched.
The game files are on my secondary drive.
My PC: AMD Ryzen 5600G, Tuf Gaming B550-plus WiFi II, Crucial Ballistix 32GB of 3200MHz cl16 ram, Kingston SATA SSD and 2 HDD, Seasonic Focus GX-650W 80 PLUS Gold.
OS: Windows 11 22H2.1 vote -
Forever repeating rewards notification
Every time I enter the game or finish a match I'm faced with notifications about card rewards. Always the same cards. Over and over again.
The behavior happened after a hiatus of some months and I came to back, after first running the game I was faced with updates. After the update was finish I was notified of many card rewards I supposedly received. These notifications never stopped and are always repeated.I tried to uninstall and reinstall with the same effect.
Please help me with this because the quality of life in the game is terrible right now.
2 votes -
Replace Good Game Emote
I don't see the point of the Good Game emote. It would imply that one actually experienced a good game which rarely happens in Arena. By far the vast majority of games I've experiences are one-sided snooze fests. Either I'm steamrolling my opponent or my opponent is steamrolling me. These aren't Good Games yet they are the majority of games I've experienced. You would be better served if you removed the Good Game remote and replaced it with something like "Mana Screwed" or "Mana Flooded". These would get significantly more use.
1 vote -
Unable to add both of my copies of Goldspan dragon to my Historic deck
I have 2 copies of Goldspan Dragon in my collection but I am unable to add both of them when making a deck. I can only add 1. When I try to add the other, despite it showing that I own the second copy, it then says my deck needs additional mythic wildcards and locks my deck from being used in duels. Oddly, it doesnt "gray out" the second GD when I add it to my deck like it normally does when you add cards you dont own in deckbuilder.
1 vote -
Soul Transfer not
Hey, I’m having trouble with [[Soul Transfer]] and I think it’s a bug? I had [[Dockside Chef]] and [[Blood Token]] down but I couldn’t trigger both effects, even though one is an enchantment creature and the other is an artifact. I had the same problem with Dockside Chef and a Virus Beetle.
1 vote -
CLIENT BUG
Stuck in a turn, for a problem on the client. I cant do any movement and my oponent by the same way. It is not the first time, please fix it, fix your client.
1 vote -
couldn't press "attack with all" during Post Malone Concert
when I was trying to attack with all, the button was greyed out and had a red "i" on it. my turn was automatically passed before I could get anywhere.
1 vote -
Error white walpaper in menu screen
the error is only behind the rotating banners. in deck building it doesn't happen either by opening the store.
2 votes -
無課金だと土地すら引かせてもらえない
MTGアリーナは、無課金者を雑に扱います。
60枚中24枚土地があるデッキで、7回連続
土地が引けない調整は当たり前のようにやってきます。WtoCの反論があれば、求めますが
無理でしょうね。ほんでサインインしたあとに投稿しようとすると
これね。
問題を解決する気があるのかを教えてほしいです。3 votes -
Fundo Branco, itens de recompensas nos torneios não aparecem
O fundo inicial FICA TOTALMENTE branco,,, os itens de recompensas dos torneios não aparecem. Além dos problemas do meio da partida tenho que entrar e sair do app no celular. Vi uma única vez meu oponente jogar de novo sem motivo.
1 vote -
Пропал фон на главной странице приложения МТГ Арена
При входе в приложение МТГ Арена на андроид пропал обычный фон на главной странице. Вместо него белый задник.
1 vote -
トップ画面が白くなった
2022.10.21のアップデート適用後トップ画面が白くなった。
それ以外の画面は今までどおりの表示。4 votes -
Background bug
Background is blinding white. Started after newest update. I cleared my cache and nothing changed, I deleted and re-downloaded the game and nothing changed.
Phone: Samsung Galaxy s20 Ultra
Android version 12.5 votes
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