MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1768 results found
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MTG Arena no longer works with my Surface Pro 7
Up until a few months ago I was able to use my touch screen of my Surface Pro 7 to play MTG Arena. Now I have to use an external keyboard to use the game. Also, the external keyboard does not give me access to all of what's needed to use. When will there be a fix so I can use my tablet as should be used?
If WotC wants me to spend money on MTGArena like I do for my LGS, this really should be addressed.
3 votes -
Audio
The magic app on IPhone used to let me play music overtop of the app, it no longer does since updating today. Please fix this as I like to listen to other music/podcasts/audio while playing magic.
20 votes -
Key Localization incorrect in Spanish
I play with Spanish language configuration. When I open a card pack in the right corner button says “Key Localization ES”
In iOS plataform2 votes -
画面遷移
ストア画面において
スマートフォンのバックスペースキーを押すと他とは違う動きをする。
他の画面ではバックスペースキーを押すと一つ前の画面に戻る(たぶん通常の画面遷移)のだが、ストア画面でバックスペースキーを押すとオプション画面が表示される。モバイル版：Android
2023.30.50.2179.10391811 vote -
Purchase fail
Tried to purchase a level boost in the master pass twice at 250gems then once at 500 gems, none of which advanced me, but did subtract from my gem total. Also, I chose to do this because my xp from wins was no longer contributing to my advancement in the master pass or general achievements on the shown on the home screen. I was hoping to complete the master pass before time ran out on my initial purchase of the pass. Only three tiers away and looks like I lost gems and still won't make it
1 vote -
Incorrect card sleeve size
31 level of mastery menu. Frame size of card sleeve is loo large.
See screenshot in attach.
iOS - 16.3.1
iPhone 13 Pro Max1 vote -
Interface for casting cards with Kicker through Etali, Primal Storm's triggered ability
During a game of Chromatic Cube, I attacked with Etali, Primal Storm. Its triggered ability exiled the top cards of both libraries : a land from the top of my opponent's library and a Joint Exploration from mine. I had no source of green mana so I wanted to cast Joint Exploration without kicker.
The UI displayed the usual prompt for kicker cards : two options, the first "without" kicker and the second "with kicker". However, only the second option had the blue haze around it that indicates a valid option. Because I was accustomed to select options with the…1 vote -
The undo (z) prompt is covering permanents on the battlefield
The undo (z) prompt is covering permanents on the battlefield, particularly treasure tokens, making clicking on them almost impossible. The prompt should not be in the same area as the permanents are lined up. This is poor design. Move UI elements off of the region that cards are displayed.
4 votes -
Unable to Connect, Login, etc. Authentication failed: Timeout.
Unable to Connect, Login, etc. Authentication failed: Timeout. Waiting for server. There's a white box spinning. Game has been working all day. Took a break and now it's not working.
10 votes -
Slow performance on Android
The gameplay gets very slow on game (not so much on the main menu) while palying on Android. The selection of cards is very slow, the animations runs slow on frames and my turns take forever to be played as the interface is so laggy
I played a lot in mobile while Kamigawa where the latest and a little bit while New Cappena but since I didn't played until this last weeks of New Pyrexia and now is almost unplayable.
I used to play in a Poco F3 and now I'm using a Xiaomi 12T Pro
Both phones have a…
10 votes -
tips
There is a grammatical error in the tips prior to a match regarding muting opponents and companions.
There's an extra 'and' inserted where there shouldn't be one
1 vote -
Sleeves are bleeding through Advanced Filters view and deck boxes
Sleeves that are dynamic or larger than normal bleed through into other windows like the Advanced Filters and the Deck Boxes and probably other areas.
Specifically the Gingerbread Rider sleeves.
1 vote -
Visable placeholders in the enchantment Long List of the Ents
I'm not sure if you are aware but there is placeholder text left visible in the list of creatures when you search.
- Cast Long List of the Ents
- When prompted to select a creature type
- In the search bar type "pla", you should see the placeholders.
1 vote -
Cannot click on buttons
Ever since the update on 12/13/22 I cannot use the touch interface of my MS Surface Pro8. The touch interface moves the cursor and interacts in everyway except clicking. When I use the touchpad instead, it will let me click on things most of the time. Though there are still random times that it doesn't and I need to select something else first before it will let me click what I want. This happens on all selectable buttons, in game, or on the main screen.
15 votes -
Prize cards not being shown in Cube Draft
The full card prizes are not being shown when I claim my rewards.
It also happened with the midweek event and the screen freezes.
I'm playing on Windows 10
1 vote -
Tamiyo, Field Researcher should not have "are you sure" pop up
When I use Tamiyo, Field Researchers +1 on my opponents creatures, each time I get a pop saying "are you sure?". This pop up should be removed as to not confuse new players, as targeting your opponents creatures with her +1 is often correct, as it will still trigger and draw you cards if those creatures deal damage.
1 vote -
Not prompted to Enlist when attacking
Not prompted to Enlist when attacking. Got knocked out of a draft because of it.
1 vote -
Ossification bug
I was playing arena on my Google Pixel 7. And opponent had exiled one of my creatures with an ossification. I was trying to play a machine over matter to bounce the ossification and get my creature back, but it would not allow me to target ossification even though it was a valid target. It would not let me select the ossification underneath the land even though it was lit up showing it as a valid target
2 votes -
syr ginger
Syr Ginger Card Sleeves // Advanced Filters
Syr Ginger card sleeves can be seen through the Advanced Filters menu when making a deck, as per the attached screenshot.
1 vote -
moth
Produce a putrid goblin, sacrifice.
Play Luminous Broodmoth.
Sac putrid goblin.SHOULD reanimate the goblin. Instead the system has a fit.
1 vote
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