MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1754 results found
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Torens card frame misalignment
Please fix the visual error with this card frame of Torens, Fist of the Angels. The white stripe across the top of the art is clearly out of place. Kinda bummed I spent gold on it now
1 vote -
Opening boosters
Opening the booster packs from BRO, cards with powerstone token goes off screen
Platform: PC1 vote -
Broken graphics
The 'right' and 'left' buttons on the main screen are broken and look like random noise. I think the screen dots below the main graphic are wrong as well. It just started today (12/14/2022).
1 vote -
Graphics Settings Not Saving
I am playing MTG Arena on PC (Windows 10). I have consistently been experiencing issues where MTG Arena will not save the selected display resolution size. My display has a default resolution of 2560x1440px, however I am trying to run MTG Arena in Fullscreen 1600x900px to be easier on my computer. When I apply the setting to go to 1600x900px, the game eventually (usually within minutes, while in matches or adjusting decks or doing anything) reverts to 2560x1440px, despite me not adjusting this setting. I was wondering if there is any way to fix this issue?
My system is a…
1 vote -
Adam Paquette planet lands have white border instead of black one In-Game
I recently bnught the Adam Paquette planets lands, I think they look very beautiful and unique but I noticed a bug.
When I bought them the bottom border was shown as black and in my collection too, but when I'm in game that border is white, which looks a bit ugly imo. I've taken two screenshots, this is the case for all 5 colors lands.1 vote -
Size card error
When I open an booster some dual card are cutted from screen, do not show the entire text...
see in attachements..
1 vote -
Apple password suggested fill kicks me off the app now
Since the latest update 13 December 2022, clicking the ‘passwords’ suggestion to access my password fault and choose the correct password on my iPhone results in the screen going blank and then kicking me off the app. This never used to be a problem and I can still go copy the password first and then paste it into the app but it’s annoying.
1 vote -
Card text box reading "ability #xxxxxx" and artwork is fblthp greyed out
The midweek magic decks were also nameless with a greyed out fblthp
1 vote -
Game client does not close on exit.
When I close the game, it freezes and I need to shut it by force through right click - Close window. Otherwise it gets stuck forever. Happened every day since last week.
20 votes -
can't start game
I cannot start the game. When the game gets to "loading initial scene", the application shuts down.
7 votes -
Decklist
The latest Decklist link on the main page does not currently work on iOS. When you click, nothing happens
1 vote -
Black screen mobile (iOS)
I literally just figured out the problem. I was looking at other peoples tickets and seeing if they had the same problem as I do. I saw one guy had the same exact problem as I did… he submitted a “screen recording” of his iPhone and I noticed his phone was “in Thai language.” This was an odd coincidence, so I thought maybe this is “our” problem… I changed my phones language to “English” and low and behold - it worked! After a long year without Magic on my phone. The problem is your app won’t work if we have…
2 votes -
Bug/Product Suggestion Title
1.)Open "Magic" application 2.)After finishing loading thee application the UI has an unknown symbol on the top right next to the gear/cog symbol. 3.)Android has no simple method for users to input distributed codes.Note which platform you’re using (PC, Mac, Android, or iOS) (See above notes)Unknown "actual" result(s). Experiencing extremely difficult technical difficultiesExpected results of this feature is to mimic the simplicity and program that is used on PC. Expected to have code entry on mobile since it has already been implemented on PC.See attachment
…May you please inform me how to better address these bugs
1 vote -
Incorrect rules on Winged Words casting cost
Winged Words casting cost not reduced while Ledger Shredder is on the table.
Explorer BO1
PC. Windows 10.
Happening since last week. Before always worked fine.1 vote -
Défi de couleur, erreure réseau
Bonjour, je ne peux pas faire le dernier défi de chaque couleur car le jeu m'affiche erreur réseau. Alors que je suis connectée. Je ne peux donc pas débloquer les decks des défis de couleur et les autres mode de jeu. Merci de régler le problème. Je suis sur PC
19 votes -
Latest decklists link
The latest decklists advertisement on the main homepage doesn't link anywhere. I have clicked it a million times and it just does nothing. All the other pages on the scrolling main window at least open a browser, although several of those lead to 404 not found web addresses also.
1 vote -
Cosmetic Pets are spawning wrong
Every single deck I play uses the "save profile" for the cosmetic avatar, sleeves, and pet. Every game I have played since Dominaria's launch spawns me in the wrong pet, always the pet one click past the one ive selected. Elementals, dogs, dragons, books, all of them are spawning in with the wrong pet.
2 votes -
Dog Pet from M21 not working properly
I'm playing from a windows 11 PC.
No matter which of the dog styles I choose in each of my different decks, they all default to the wolf when the match starts.
Please, take a look into this as it is my favorite pet.
Thanks in advance.3 votes -
Unable to login
- Steps : I run the app on my IPhone. The loading screen start and then a message is displayed and can’t connect to the game.
- I am currently playing on IPhone.
- I can’t connect to the game or play.
- I want to be able to connect and play.
- I added screenshots Ps: I tried almost any way possible to work around this and nothing seem to work
1 vote -
Unable to log in
Currently unable to log in to MTG Arena. It gives me the pictured error when I try.
1 vote
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