MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2202 results found
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graphics
My screen for deck building and sidebaording randomly loses all colors for cards, and only shows text or nothing at all in the right panel where I the sideboard and deck description are. Makes it very challenging to sideboard during best of three matches or build or change a new deck.
Exiting the game, and restarting it seems to fix it. Is very disruptive during best of three though. I can't read some of the cards in the deck, and that makes sideboarding very challenging
2 votes -
Signed out on phone
Please fix the app signing me out on mobile on every update. I use a long complicated password and only play occasionally mobile, and every single time I boot it up to play I have to type that password in.
1 vote -
crash
Arena frequently crashes.
* PC system - Exceeds requirements
*Have uninstalled, removed all files with Revo and reinstalled
*On program restart - Avatar changes
* Application is more unstable since the last release.
* Game play is interrupted and requires system restart.
* Game play after match is complete frequently results in a black screen for the Arena. - running in windowed mode. (not full screen)
Would like to know how to enable logging for y'all to view.1 vote -
1 vote
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Remove creatures switching positions on declaring blocks, causes issues with combat tricks
On a few occasions I have accidently targeted the wrong creature with a combat trick because they have moved positions on the board. I understand that this can be helpful on large boards with a lot of creatures, but it should not happen when there are only one or two creatures on the board, as it leads to frequent mis-clicks.
1 vote -
Show playset set completion at all times on the profile, not just after achieving singleton set completion
Currently, if you want to see your overall set completion before you've finished collecting a single copy of every card in a set, you need to use 3rd party deck tracking apps. This information could be easily shown on the profile as the gold progress bar overlaid on top of the blue one. They would not obstruct one another.
1 vote -
Product Suggestion
Very simple suggestion. People pay and play a lot to get new sleeves, but actually when you´re in game one can barely see the other players sleeve. I would enjoy having larger deck pile and hand art as to really show off my sleeve to the opponent.
Love arena and keep up the good work
1 vote -
lack of text and some graphical elements since ONE launch
sine the ONE launch I can't read the full text of any of my cards. game is unplayable.
1 vote -
Bug barre de recherche cartes MTG Arena
1 entrer un mot pour chercher une carte ou un nom de carte
2 appuyez sur entrée
3 Le jeu freeze et ne répond plus.2 votes -
Sleeve missing, other old problems.
hi, as per the file, the bro sleeve, purchased with the mastery, is missing: as a network system administrator, I think the pointer to the file in the database is missing.
Also, almost every time you open a booster pack, you don't see cards below 4 in your summary, so you don't know when you have a boost in your collection.
Thank you for your work and rewards related to client issues.1 vote -
Music still pausing after 2023.23.00
In the patch notes it claims it solved the auto pause bug with background music apps and such but it still just auto pauses my music apps. This really suck tbh. My only work around is it won’t pause Picture in Picture streaming apps such as Hulu Netflix etc but I want my music back when I’m playing 🙃
1 vote -
Ork Secret Lair Sleeve "Aggrevated Assault" only showing black, no picture
I purchased the Warrhammer 40k Ork Secret Lair and received a digital code for MTGA for 4 sleeves based on the Secret Lair Art. Each sleeve is visible EXCEPT for the Aggrevated Assault art, which displays a solid black sleeve. I submitted this soon after the Secret Lair displayed the code and was told to wait "post update" -- two updates and a set release later and it is STILL solid black.
1 vote -
some hud features not showing
After the update of phyrexia all will be one some graphic icons ,for example the coin icons and the background of the menu (when you press escape button) ,they dont show up .
1 vote -
Unable to connect to server from cliet
hey there i have a chromebook and as of the most recent update i am unable to connect to server. tryed to remake a new account also. ive reinstalled a few times . any ideas? it wont let me do anything once i log in it goes to waiting for server and then freezes or goes to the connect screen to retry connect ect
1 vote -
Audio distortion after new phyrexia:all is one update on iPad
I noticed a digital static sound in matches and the lobby when playing after yesterday’s update for the new Phyrexia:All is One set. It is very noticeable when the female voiceover introduces you to the lobby on her recording.
1 vote -
bug tracker login broken in Firefox
Repro steps
- Windows 11 with Firefox as default browser
- From within Arena, click "Report a Bug"
- On https://mtgarena-support.wizards.com/hc/en-us/requests/new, click "Sign in"
- See attached
This report submitted using Edge
1 vote -
Stats Sign Up on Website Replicable Error Message Preventing Enrollment
Hi Folks, This is a web-site issue. I am new to Magic Arena and have been trying to sign-up for the end of cycle stats a link to which you sent in a recent e-mail. The screen-shot below is the error handling message I've been getting over the last few days. I have replicated the same problems on Apple iOs, Mac OS Ventura 13.2, and the most recent MS Windows OS. I have tried in the Firefox, Chrome, Edge and Safari web-browsers.
1 vote -
Missing Information
Since Phyrexian download cannot view number of gold and gems in upper right corner. Also, cannot view number of packs to be opened along with card texts missing from all cards. Im using Windows and the status says that everything is operational.
1 vote -
[French] Visual Error Selecting Best of 3
Since a long time now, the choice "Best of 1" or "Best of 3", in french, is bugged.
I think i've seen it right just two weeks in two years, before a new update reverse bakc to an unintelligible visual
1 vote -
Downloading The Game
Going to download the game on an android device brings you to the apple play store, rather than the android play store, rendering the game unable to be downloaded.
1 vote
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