MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1686 results found
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Sideboard for BO3 is not visible
I cannot see the sideboard for BO3 while building the deck.
It seems to be possible to add cards.
Also, I could see the sideboard as usual during the match.
The versions are as follows
2024.36.0.5576.106278420 votes -
Sideboard only showing 4/15 cards when in deckbuilding
I am trying to modify my sideboard for my timeless Bo3 with the new set just dropping. My sideboard states that it has 15 cards in it, but only my companion and 3 additional cards show. I have not modified anything. I am able to add cards, but then it says that I am over the 15 card limit.
13 votes -
card art
I just purchased the black and white alternate art for Phyrexian Obliterator and when I try to add it to a deck it says I don't own it but in my collection it shows I do.
1 vote -
1 vote
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daily deals
I purchased a card during yesterdays, "daily deals". I still do NOT have the card. its been over 8 hours.
2 votes -
infinit crafting with wildcards
I am able to craft cards without my number of available wildcards changing.
It looks like the missing cards have been crafted as they show up in my deckbuilder, but the number of wildcards the system claims I have is unchanged.
1 vote -
duplicate protection
Duplicate protection is not working. I still have some rare and mythic cards missing in my LOTR, WAR and ELD collection but when I am opening packs I'm getting only gems.
1 vote -
duplicate protection
Duplicate protection is not working. I still have some rare and mythic cards missing in my LOTR collection but when I am opening packs I'm getting only gems.
1 vote -
I did not receive bonus cards and mastery tree cards
I'm using orbs in my mastery tree but I'm not receiving the cards that I win. Same thing when I obtain some bonus card, they just don't appear in my collection.
1 vote -
1 vote
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Card style skin selection not working. Phyrexian obliterator.
Bought an additional phyrexian obliterator skin thinking it would fix it if I bought another, now I've wasted 6000 coin and have two skins that I can't use. Please fix the card style application process to it's much simpler original format. This new way is really trash.
Thanks - everyone.
1 vote -
Consolidating card variants
Can you please combine the different variants of cards and turn the Mystical Archive variants into styles? To give an example: We now have Lightning Helix at uncommon. I can craft it at uncommon, but you still have the Mystical Archive variant (and the JP variant) at rare. I shouldn't have to burn a rare wild card just to use the JP skin that I paid for when the normal card is an uncommon.
1 vote -
not getting mastery rewards
in version 2024.35.30.5426.1058723 on PC, Mastery with the 3400 gem bonus track, after lvl 70 is supposed to get an uncommon card every level. I'm at lvl 87 and have received none of the uncommons I'm supposed to get...or at least It doesn't show me the card I got. I get the random cards from the daily track just fine, but no indication of the Mastery Track bonuses
1 vote -
Purchased cosmetic not available in collection
Working on PC.
I purchased a card cosmetic from the shop for the card Omniscience. When I go to my collection, the cosmetic does not display as an option. When I sort my collection down to the card, I am not offered the button to select any variant card arts at all.
1 vote -
Can't finish crafting brawl deck Smashing Stampede
I can't finish constructing the smashing stampede brawl deck because it didn't add the basic lands. All other cards have been crafted. I have attached a screenshot of the message I get when I try to craft all as a possible solution to this issue.
1 vote -
1 vote
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Deck
I got the 5 mono colour decks, but the missions for the 10 multicolour decks didnt appear. I searched the deck list online, to check if i had the cards in my collection, but there was nothing.
Could you please add the free new player multicolour decks to my collection?2 votes -
historique
Bonjour, La carte marche temporelle doit être bloquée ou alors utilisable pour tous ! cette carte permet de jouer un tour en plus; Il est possible de la copier mais impossible de l'utiliser en historique alors que certains l'utilisent ? est ce normal ?
1 vote -
Booster packs
Just a suggestion from a purely business point of view I just recently purchased the pre-order but the system will not allow me to get any other packs until the 19th when the pack becomes available I would suggest to fix the issue so people can buy it back so they want to
1 vote -
bug
I'm sorry if I write badly but I don't speak English, I would like to know why when I buy a mythical envelope it tells me that I have the complete collection, but I still have 3 mythical cards to complete in the new Karlov's collection.
1 vote
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