MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1979 results found
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Karn
Cannot create any deck with "Karn, The Great Creator" as the commander
To recreate this bug
Make a deck
Make Karn, The Great Creator the commander
Attempt to save the deck or complete it
receive a "network error" and the game wont allow you to make the deck1 vote -
Karn the Great Creator Historic Brawl cannot be saved
Trying to build a Karn the great creator historic brawl, cannot be saved, always gives network error, same happens with other colorless commanders with same decklist, any other decks can be saved.
Full decklist:
1 Jhoira's Familiar
1 Workshop Assistant
1 Awakened Amalgam
1 Thought-Knot Seer
1 Matter Reshaper
1 Kozilek, the Great Distortion
1 Wandering Archaic
1 Lodestone Golem
1 Psychosis Crawler
1 Urza's Construction Drone
1 Cityscape Leveler
1 Liberator, Urza's Battlethopter
1 Automated Artificer
1 Patchwork Automaton
1 Faceless Agent
1 Foundry Inspector
1 Meteor Golem
1 Solemn Simulacrum
1 Palladium Myr
1 Steel Overseer
1 Burnished…1 vote -
Sort by card type when building/modifying a deck
Hi Team! Product Owner from a different company here! I hope this helps clarify my idea ;)
As a game player, I need alternate ways to sort the cards I have applied in my deck, so I can easily compare them by column in ways other than "Mana Value"
SCENARIO 1: - Displaying/Activating the Sort Toggle
GIVEN I am on the deck building screen
WHEN I have applied at least two cards in the deck
(NOTE: Applying any card will result in the system automatically applying the corresponding mana cards of the same color)
THEN I should see a toggle…1 vote -
Waste Land Causing Network Error
When building a historic Brawl deck using Ugin the Ineffeable as a commander. Adding wastes as basic lands causes a network error preventing the deck from updating.
On PC
Screenshot attached
1 vote -
Daily deals purchases not showing up in the collection
I have bought several cards for the daily deal but those cards are not showing up in my collection even when it is label as purchased in the store. I play on a mobile phone and have not had any other problem beside this. Also my coin are gone when I buy them.
1 vote -
Colorless commander deckbuilding for Historic Brawl is bugged
It is currently impossible to build a colorless commander in Historic Brawl with Waste as your land base. The deck builder will force you into using plains as for some reason it assumes the color identity of Kozilek to be white; you cant even add mountain or swamp to the deck, it has to be plains. If you add waste into your deck it shows network error and is unable to finish deck building. Pls fix because it drastically lower the power level of colorless commanders.
1 vote -
deck list white out
All my deck lists go white after playing for a few minutes. I can see what cards they are but cannot see the quantities.
1 vote -
構築済デッキがカードの不足で使えない
構築済デッキの１つ『刃の嵐』がカード不足で使用不可能になってます
1 vote -
New Deck Timer Bugged - Double Colored Decks
New Deck Timer bugged
I've only got one of the double colored decks so far, and my new deck timer doesn't function right. it just shows the requirements of any timer i've hovered over before or nothing. two days have passed.
I'm returning to the account, after having done the color challenges some time in the past
1 vote -
Bug
Marauding Raptor + PolyRaptor creates an infinite loop of card creation. Breaks the game
1 vote -
Product Suggestions
Bug when searching in the card screen. Game instantly locks up , no search results and after 1-2 seconds hourglass symbol from game load sits. eventually have to force close.
log included1 vote -
No matery pass rewards after level 80
- When i level up i should get a card, at least uncommon. I did sometimes, but most often I do not. Before level 80 i had no problem with the rewards.
- PC
- no card reward when i level up (I even checked if it appeared in my collection even though it didnt appeared as a reward, but it did not
- i should get a card per level after level 80
1 vote -
All decks gone from account. Cannot make new decks. ACCOUNT NOT FUNCTIONAL
My MTGA is unplayable. All of my decks are gone from my account, and I am unable to make new decks or see any decks. My account is still showing my gold and wildcards, but I have none of my old decks in my decks tab, nor will it allow me to play in any way. I uninstalled then reinstalled the client completely and it did not correct the issue. This issue started last tuesday during the midweek magic, which I was unable to play in. I was hoping to continue with my mastery before the new set drops, and…
1 vote -
Customizable deck color icons
Formats like Explorer and Historic feature a lot of hibrid cost cards (Like Kiora in Green Devotion or Jegantha in Rakdos Sacrifice) that clutter the color icons on the deck selection screen. It would be nice to have manual control over which colors show up below the deck box
1 vote -
Coringas utilizados e cards não adquiridos e cards faltando
Ontem eu adquiri alguns cards utilizando os coringas, os coringas foram descontados mas os cards nao estão no meu inventário (print de alguns dos cards, não de todos).
Na semana passada houveram cards que simplismente sumiram do meu inventario.
Eu jogo no PC e no celular. As cartas ontem foram adquiridas atraves do aplicativo do celular.1 vote -
Received 20 Gem Reward instead of Rare/Mythic, Clearly do not have all rares in Kaldheim
Bought a pack of Kaldheim and received a 20 Gem Reward instead of Rare/Mythic. I do not have all rares in Kaldheim.
Furthermore, this problem appears to exist all over this forum with no official responses. This bug report system is not seeming effective, my search produced 1600 results, I "voted" and commented on some but I'm not sifting through that many bug reports to find the one with the most votes. I don't know how you expect this system to be functional and useful as it is unless it's just a place for pacifying complaints that you will never…
1 vote -
Zilortha
With the 'set completion' feature added, I noticed I was missing multiple cards from Ikoria.
The cards I was missing were "Godzilla, King of the Monsters" and "Zilortha, Strength Incarnate"
These are the same card. I used one mythic wildcard to get a zilortha, but did not receive a godzilla.
With Alchemy re balances, you give one of each card. How can the same card in the same set not have the same treatment?
1 vote -
Remove Historic Cards From Brothers War Digital Packs
Don't foist your historic cards on my when I purchase packs from your Brothers War Set. I am not interested in the historic format, and digital cards in a format I have no interest in have no value to me. It is frustrating and a disincentive to purchase packs on MTGA.
With physical packs I can understand as those cards still have a value and can be sold/traded. However in the digital format, there is no inherent value to the cards if I am not interested in the format. It is frustrating, and off putting that I invest my money…1 vote -
1 vote
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Viashino Pyromancer Card Style
I put in the StarterStyles code and it states I have redeemed the code but I do not have the Viashino Pyromancer card styles. I am trying to figure out how I can that style when I have already redeemed the code.
1 vote
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