MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2002 results found
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surge
Surge engine does not appear under options for deckbuilding when selecting Jakob Hauken, Inspector as one's commander in Brawl format (surge engine is a colorless artifact with blue ability costs).
1 vote -
1 vote
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bug
12月27日にログインしたところアカウントのデータが消えていました。どうしたらよろしいでしょうか?
1 vote -
Historic packs bugged?
I think there is a bug with packs again. I won a historic event and it gave me 3 packs (thermos beyond death, core set 2020, and ravinaca alliegence) I do not have a complete collection of rares for any of these sets yet I was given 20 gems for all 3 packs. I know there was a recent issue with supplicant protection on the most recent set and think there may be a similar issue with historic packs. Please look into it and please advise what you can do for me as the 20gems is not the value I…
1 vote -
Unable to save deck when using Ugin the Ineffable as my commander in Historic Brawl
Unable to save deck after updating cards when using Ugin the Ineffable as my commander in Historic Brawl.
If I use a different commander or format the deck saves just fine.
This is not Ugin the Spirit Dragon, I know it is banned in Historic Brawl.Please describe steps for me to get my deck with updates saved using my current list and Ugin the Ineffable as my commander.
1 vote -
Within the last 24 hrs, I've received atleast 6 cards, i have 4 of, instead of getting wildcards. Should i wait to open more booster packs?
Shouldn't packes be given wildcards instead of a 5th copy? Shouldn't prizes do the same, they haven't today, got another 5th card prize aswell.
Shouldn't the picks in draft be given as wildcards aswell, instead of, oh well, there goes another 5th copy1 vote -
Error Game - They don't give me the tutorial decks
Game is not saving new decks.
When you click in complete, nothing happens.
1 vote -
Goblin charlbercher
Can anyone explain it how this unfair card can be so easily played and win ?
Reading the info of the card it’s impossible that two times over two I get 50 damages in a row both times…
It say look at ur deck until u find a land …it’s a bug ?1 vote -
Auto pick bug: next pick was picked automatically when dragging card to draft deck
Reproducing:
On the last pick of pack one, I tried to drag the card into my sideboard. While dragging, the timer ran out. Then, it auto-picked the first pick of pack two without me even being able to look at the cards (I think they flashed for a split second, but it auto-drafted a random card for the P2P1).I am using Mac
The expectation should be that this only picks last pick of pack one instead of picking the next card for me as well.
No screenshots unfortunately.
1 vote -
Abuse of game mechanics
Hello, I would like to tell you about an unpleasant experience. A certain player under the nickname CBT, in the Historical game mode, collecting a deck entirely of cards that add cards and in conjunction with the artifact Ivory Tower. I think this combination does not give 90 percent of the players any chance to win. Which just seems like bullying and harassment. Which in addition looks like abuse, way to get easy wins. It left a negative impression that any player can use this combination.
1 vote -
1 vote
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When I am in deck building the cards shown on the right lose their artwork.
When I am in deck building the cards shown on the right lose their artwork.
1 vote -
Crafted companion (Obosh) while in companion slot and card appears in collection but not usable in deck
TLDR: crafting card while it's in your companion slot in deckbuilding results in the card being in your collection but not being able to put it in your deck
I didn't have Obosh, the Preypiercer but crafted it while it was in the companion slot of a deck that I was theorycrafting. When I go to save the deck, it says "Invalid Deck: Deck contains cards not in your collection." even though Obosh is visibly in my collection now.
This used up one of my rare wild-cards, but Obosh is not in my collection?
1 vote -
1 vote
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Display bug: Planeswalker loyalty arrows displaying on card placed over it during deckbuilding
See uploaded image -- Chandra's arrows are displaying through the Torbran card (and the same happened with Siege-Gang Commander on top of Chandra)
1 vote -
1 vote
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A USE FOR COMMON & UNCOMMON WILDCARDS (EXCHANGE FOR RARE OR MYTHIC)
Dear Magicians,
Since the very beginning of the game, I accumulate common and uncommon wildcards. I have almost no use for them. Why not allow to exchange these wildcards for rare and mythic wildcards. For example:
200 common cards = 1 rare
100 uncommon = 1 rare
400 common = 1 mythic
200 uncommon = 1 mythicI hope you will consider this idea.
Thank you.Julien
1 vote -
Card missing
About 20 to 30 minutes ago I opened six packs that I found in a message from wizard. There's a bunch of new cards in them for alchemy Brothers. One of the cards that caught my eye was called (titanium angel) but I couldn't find it in my collection. So I looked it up on your website and I guess it's called (Platinum angel). But the card I got looked a little different and had a light brown border instead of gray. I was going to try it out in a deck but I can't find it my collection anywhere…
1 vote -
After many failed attempts to login, i was forced to do color challenges and lost gold and wildcards
I tried to login from my computed, and the game crashed multiple times while attempting to do so. Later, I tried to login as well from another computer and mobile phone, without success.
After many attempts, i was able to login from my devices, but I was forced to do the color challenges again. When I finished the color challenges, Inoticed I was missing gold (10k) and several wildcards from different rarities.
I have no idea how this could have happened, and how can i get my WC/gold back...1 vote -
Network Error - Unable to Update Deck. Try Again Later
I bought the explorer anthology just to build Kozilek Historic Brawl. I've tried since last night to create it and all I get is "Network Error- Unable to Update Deck. Try Again Later" I'm sooooooo frustrated please resolve lol I took the day off to play it and can't do anything =/
1 vote
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