MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
2489 results found
-
reward on the neon style
there is 2 neon style missing in the rewarded ones of the events... i played to get the 20 and didnt i event get not rewards, so i played all the times that i need to get the 20 styles, the kodama reach and the twin lizzards.
im playing on pc.
the reward was not giiven to me
i expect the reward1 vote -
la partie c est bloquer, j'ai du redémarer, j'ai perdu un tour et perdu. c'était en draft rapide
la partie c est bloquer, j'ai du redémarer, j'ai perdu un tour et perdu. c'était en draft rapide
2 votes -
ミッドウィークマジックの報酬で既に4枚所持しているレオニンの光写しが出た
ミッドウィークマジックの報酬で既に4枚所持しているレオニンの光写しが出た
1 vote -
draw bug
I was playing in a Historyc event and after i found an opponent my game got stuck at the Draw screen. I needed to restart the game because nothing responded,but sadly after the game restarted my rewards got lost.
1 vote -
Bug
I notice it quest left 1 hrs but somehow it reset my quest exp not reward but y reset???
1 vote -
3 votes
-
Did not get mythic rare wild cards from master pass
I didn't receive my mythic wildcards when i reached level 20. I purchased the master pass
4 votes -
game crash
the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a draft game
153 votes -
Double Feature Draft Froze on 3rd Booster
Hi,
At the beggining of the 3rd Booster Draft, I stopped receiving cards. I checked on the booster circle, and it looked like all boosters were on my table, but they weren't.
I waited for a few minutes and nothing happened (app was not frozen), until I exited the draft table. I resumed the draft and I had received random cards for the deck, making it unplayable.
Can I get a refund or Draft token, please? (also, I did not receive the Dracula cosmetics)
Thanks!Playing on Ipad, version 2021.12.80.390.908401
2 votes -
DAILY REWARDS NOT REGISTERING WHILE PLAYING AN EVENT
While playing an Alchemy event the a new day started. I was using a blue white black deck. I played until about 40 minutes of the Alchemy after the new day ticked over. When returning to the home screen after finishing the event my new daily reward was for playing green and white spells. Despite playing many white spells in the 40 mins of the event in the new day my counter was at 0/15
1 vote -
Deck strength matchmaking in historic brawl
The deck strength matchmaking is super messed up in the permanent brawl queue. Before the last patch it was working great and I generally got matched based on power level, now I just get matched vs fully tricked out decks with s tier commanders like golos no matter what power level the deck I choose is. If you don't factor the commander and deck strength back in I am just going to quit historic brawl.
7 votes -
Not showing qualified for Qualifier Weekend in April
Hi, I finished around #345 in limited in March 2022 (I was keeping an eye on it), but I never got an email saying I was qualified for the qualifier weekend next week and my account doesn't mark that I am qualified. Can I verify my final standing and that I am qualified?
Thank you,
Anthony Ho
80ho#123001 vote -
No gem rewards in Dominaria draft
Using MTG Arena on my iPad, I am no longer receiving gem rewards for winning matches in Premier Draft Dominaria. The gems are neither popping up after a win or added to my total. Please address this issue—gem rewards are one of the primary methods for minimizing draft play cost.
1 vote -
Game crash
Game crash after certain match's with the color challenges and I'm also receiving a banner saying data error whenever I want to play the final boss of a certain color. Please help I REALLY love the mobile and card game very much. I'm a very passionate player on and off screen.
1 vote -
Phantom draft for limited ranked please
You know it, we know it, just do it.
1 vote -
Bug for historic format
My game shut down when i went play a game in historic ranked or not.
1 vote -
Impossible to finish the color chalenge
After playing the first 4 match of every color, after clicking play for the last match (of every color) the game is stuck on "waiting for server" forever.
So the game can't be played until I finish this color chalenge.
Macintosh Mojave 10,14,614 votes -
misleading event price/ bug in event success: sealed mixup
In the sealed mixup from 2022-04-01 (LOVE it!), the prices suggest by the + symbols that they are cumulative. However, they are not summed up when you reach three wins tu 300 Gold, one can at most receive 100 Gold.
But it is not much coin, so this is a minor issue.1 vote -
ミックス・シールドの勝利報酬
ミックス・シールドの勝利報酬が１勝３敗でも３勝０敗でも100ゴールドで変わらない。勝利数の間の「＋」表示は紛らわしいので消してほしい。
1 vote -
Client Bug in Double Feature Innistrad Draft
I'm on Windows 10. During a Double Feature Draft (Midnight Hunt + Crimson Vow) the client stopped displaying cards to pick, although I had packs passed to me (see screenshot). Also, I second picked a Land but instead apparently the second card I got was a Drogskol Infantry. When I finally restarted the client ~7 picks were automatically made for me and I had the land that I second picked (in addition to the Droskol Infantrz!), so probably a visual bug? The timer was displaying weirdly once after the restart, I supposedly had 7 seconds left to pick a card,…
1 vote
- Don't see your idea?