MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2462 results found
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draft
Perdí mi ficha de draft
Jugando en Windows, el draft dejo de repartir y cuando vuelvo a iniciar sesión las cartas se habían elegido aleatoriamente sin poder competir en el draft.
1 vote -
draft
Perdí mi ficha de draft
Jugando en Windows, el draft dejo de repartir y cuando vuelvo a iniciar sesión las cartas se habían elegido aleatoriamente sin poder competir en el draft.
1 vote -
draft
Perdí mi ficha de draft
Jugando en Windows, el draft dejo de repartir y cuando vuelvo a iniciar sesión las cartas se habían elegido aleatoriamente sin poder competir en el draft.
1 vote -
Mad Science Alchemy. Screen freezes and restarts when playing card.
During several games and several times no game, the screen freezes for several minutes, the moment I play a card then the application restarts and my turn is over, it has already cost me 2 defeats. Thank you for doing the necessary so that I can redo the event
2 votes -
New Mad Scientist format unplayable.
The Mad Scientist format that cost 2000 gold and each instant or sorcery cast that player amasses an army.
First game. 2nd turn by opponent his first instant and amassing froze the game but instead of kicking me out it went to a black screen and after 5+ minutes I had to restart the program. Came back and I got a game loss.
2nd game. Opponent amassed twice no issue. But the third one was the same. Froze, black screen, minutes of just black and had to restart. 4th turn game lost to for me.
2 votes -
two times the same opponent in the same traditional draft
Today I got two times in the row the same opponent with the same deck.
Of course this was aggro to my midrange :C. You have no shame. I demand full reimbursement.2 votes -
rares instead of gems
Did the Traditional Historic Event, got all wins and all I got are 2100 Gold (yay) and 3 Rares I allready have. No gems.
3 votes -
Waiting for Opponent endlessly
No matter which queue I pick, I just get "waiting for opponent" endlessly, even on bot matches.
4 votes -
Product Suggestion
Last player I played either had cheat code, or your software is bugged. I was unable to block with ANY of my creatures, two turns in a row. and I didn't see any ability to prevent me from blocking!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1 vote -
750 Xp from quest not giving 750XP ( PC )
Atm finished my daily quest for 750xp and not gave 750 xp , cause i'lll count on my daily win to lvl up my mastery and i was aproximatively at 200 xp before and after at 725xp, 200+750 is not 725.
I'm playin on pc.15 votes -
Non-Standard Cards in Standard Ranked
Dear Wizards/MTG Arena
Please can you remove non standard cards from Standard Ranked matches. I believe if the name of the game mode is "Standard Ranked", players should be playing Standard legal decks. If I see my opponent is using one of these cards, I take a screenshot of the card and auto concede as I want to play standard games, not historic. As a result, my rank has gone down dramatically, causing me to be playing against players more likely to be running these cards, and so am stuck in a downward spiral.
I understand new players need cards…-
27 May 2021 - Murder.png 2622 KB -
27 May 2021 - Winged Words & Soulblade Djinn.png 3312 KB -
27 May 2021 - Woodland Mystic.png 4140 KB -
28 May 2021 - Fencing Ace.png 4102 KB -
28 May 2021 - Raging Goblin.png 4087 KB -
28 May 2021 - Angelic Guardian.png 3503 KB -
28 May 2021 - Murder.png 2958 KB -
28 May 2021 - Murder 2.png 3270 KB -
28 May 2021 - Rampaging Brontodon.png 3377 KB -
28 May 2021 - Soulhunter Rakshasa.png 3302 KB -
28 May 2021 - Murder 3.png 2924 KB -
28 May 2021 - Tin Street Cadet.png 4172 KB -
26 May 2021 - Fencing Ace.png 4164 KB -
26 May 2021 - Impassioned Orator.png 4123 KB -
26 May 2021 - Zephyr Gull.png 3077 KB -
26 May 2021 - Colossaal Majesty.png 3353 KB
11 votes -
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bug
ドラフト中に次のパックが流れてこなくなり、ピックができなくなった。
1500ジェムが無駄になった
1500ジェム返してください1 vote -
Missing Reward | Crimson Vow Quick Draft
OS: PC
Actual Result: Zero packs and possibly zero gems received after 6 quick draft wins
Expected Result: 2 packs and 850 gems
I was to receive 850 gems and 2 packs as per the reward displayed after completing the crimson vow quick draft but it isn't shown on the main screen. I am unsure whether I have received the gems as I didn't record my gem collection before but I'm sure I received zero packs.2 votes -
Before playing the draft, 3 picked cards dissapeared while making the deck.
Hello Wizards of the Cost,
I am Mikel Lazaro, with nickname Papadopoulos#52514 and email direction mikellazaro4@gmail.com. I am writing to you in order to report a bug in MTG Arena when I was playing in PC at home.
After I made the pick of the quick draft of "Innistrad midnight hunt" collection and while I was constructing my deck, 3 cards dissapeared. I should have 45 picked cards, but I only have 42 without basic lands. For example I was including "Festival Crasher", but now I can not.
I am including a screenshots image, in an uploaded word document,…4 votes -
bug
It gets stuck on this screen every time I open the game and then crashes after a few minutes, i've uninstalled and redownloaded several times
2 votes -
Crash draft
the game had problems since the last update, yesterday the game just turned off and left, and then I couldn't go back to the game, I had an active game of fast draft, and when it returned, it counted a defeat. that is, a fearful investment until the problem is corrected, since I pay gold to play in the draft. another factor, since the last update, when a planeswalker attack occurs, the attackers are glued to it and do not return to the original position, not being possible to click on the planeswalker because it has a creature on it.…
2 votes -
Anonymize duelists names during money winning tournaments to limit/avoid stream snipping
Hello,
We all love quality live Magic content from our favorite content creators and streamers and it's unfortunate that those who do live streaming during some tournaments get their stream snipped by their opponents and led to lose their matches.
If peeking at opponent's hand during paper Magic play is punished, the same punitions should apply with the digital Magic.
A flagrant example of this unfair play could be seen during Crockeys participation at the last Arena Open: at least the last opponent was snipping at his stream: https://www.youtube.com/watch?v=m-zGP1i3wAo
To avoid/limit such unfortunate events I propose that some tournaments like…
2 votes -
1 vote
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Abrade > Kessig Flamebreather > Falkenrath Celebrant
Quick draft Crimson Vow
Used Abrade on Celebrants, down to one health, finish attack with Kessig, a 1/3. Neither the Celebrant. Or the Flamebreather died? Able to block my Kessig with no loss of either. Should have vbeen a trade. Just went to next phase and both fully healed at end of turn?1 vote -
Black deck quest has bugged. It's incorrectly deemed as unfinished and won't allow new completion.
Black deck tutorial was completed and black spells unlocked. HOWEVER, upon playing another day, event quest was deemed as not completed even though rewards for completion were collected. Thus, the event is marked as unfinished but I can't play last stage again. An error happens. Probably because of conflicted data.
2 votes
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