MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2735 results found
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Can't pick on draft
Hi
I was doing a draft but could'nt pick half of the time
Was always on "waiting on other players to pass a draft pack"
My internet was working
Finished the first pack with 10 cards in my deck
for the second I got only 1 and it says "pack 2 pick 4"I just bought gems to do a draft and having that kind of bug give me want to ask for a refund pretty hard ...
15 votes -
Took two cards at once in Arena Cube Draft.
While doing an Arena Cube Draft, I was hover-dragging a card I was going to put into my sideboard. While I was hover-holding it, the draft timer reached 0 and I let go of the card. What ended up happening is the card that Arena had "Auto-selected" for me went into my deck and the card I was holding went into my sideboard. To clarify, my image shows 16 cards taken from the first 15-card pack. Later, I noticed I got two last picks. My pool now has 46 cards. I can't be mad because it worked out for me,…
2 votes -
Missing Mastery Pass Rewards
I havn't had lv57 mastery pass reward,an ikoria pack.
33 votes -
ネットワークエラー「イベントから退出できません」
いつの間にか、ヒストリックブロール祭りに参加したことになっており、【開始】を押しても先へ進まず「ネットワークエラー：イベントに参加できませんでした」と表示。一方、すぐにゲームを始める の【プレイ】を押しても、「イベントから退出できません」とのエラーで、プレイ不能。ストアでの購入も、「ストアエラー」となり、何もできない状態です。
OSはWindows10。 ＰＣの再起動と、アカウントからのログアウト・再ログインも試したが、改善せず。2 votes -
bug and connection lost during match
in the first match of last event ,played at 15:00 on 8 June 2021, a strixhaven draft, the connection to the server was lost several time, so for me was impossible to play and I lost, then I lost the whole event
4 votes -
Unexpected disconnect during draft game
There was sudden "Waiting for the Server" overlay during premier draft game, several seconds later screen faded out and draft menu has appeared with game loss.
5 votes -
クエストが表示されず、報酬も受け取れない。
ゲームプレイ画面にて各種報酬クエストが表示されない。
また、表示だけのバグかを確認する為に1勝してみたが報酬も貰えていない。
早急の改善と補償を願いたい。6 votes -
ランク報酬もらえない
８月１０日でランク一回締切あったにも関わらず
ランク報酬が配布されない
それぞれ
プラチナ、ゴールドだが何も貰えず2 votes -
Se desconecto y perdí mi torneo
Les comento que no es la primera vez que se apaga o se desconecta de la nada el programa pero requiero me regresen mis diamantes usados para el draft ya que no es culpa mía que se salga de la aplicación y que no quiera volverse a conectar
2 votes -
"Unable to complete draft pick" bug in premier draft
During a premier draft today I experienced a bug. After a pick (some time in the middle of the second pack IIRC) the new selection of cards briefly disappeared and then reappeared. After picking again, I got an error message along the lines of "Unable to complete draft pick" and then the screen went black. I had to restart the MTGA client to continue with the draft and missed a pick or two. I have attached a log file if it's any use.
69 votes -
incorrect mtg arena cube draft event rewards
I've gotten 7 wins in my only two arena cube drafts but got an incorrect amount of gold from the event on claiming.
4 votes -
Bug Angel of Destiny
I played Angel of Destiny and my adversary played Harmonious Archon, so the angel became a 3/3 as it should be. After that I managed to get more than enough Life Points to trigger victory by Angel of Destiny (I think they were over 40), but nothing happened... Just after few turns the ability finally triggered and I was able to win the game. Please fix this bug.
I attach a screenshot in which you can clearly see my 37 Life Points, the Angel in play and my enemy attacking (I didn't get life by any other means than attacking…
7 votes -
Can't see BO3 ranked options for standard or historic
As the title suggest, I can't play BO3 standard or historic ranked matches since I installed Arena in this laptop, only BO1 for both formats is available.
3 votes -
Win-loss deaft
good morning
this morning in the strixhaven draft I won a game I had to go 4-2 and instead he lost it 3-3.
my email is butterilorenzo@gmail.com.
thanks lorenzo butteri5 votes -
traditional standard event bug(?) aaaaaaa
Well. i started a traditional standard event , i've lost a game( not a round, the duel ), and then when i was playing the second one, i was desconected from it. So i started the third one and when i won it, the event showed me defeat and the event ended '-'
4 votes -
Time Turn Limit
Why is there no time limit on turns in events like the Stryxhaven one going on now? I have been waiting 5 min for them to Click next on a game winning action and they are not due to them losing.
4 votes -
iOS crash in draft
I entered a Strixhaven premier draft on my iOS device, an iPad. I clicked on the icon to view stats on my deck and the game crashed. This was in pack 3, I believe I missed one and possibly two picks because of the bug. This happened approximately 6:15 a.m. CDT. I don’t know the location of log file on my device so I can’t upload it.
Thanks5 votes -
no traditional sealed button
The traditional sealed button is not there. I try all the different ways to look for the traditional sealed event and I can't find it.
2 votes -
Card is picked with just one click.
"Pestilent haze" is picked just one click at about 2nd draft-pick-phase.
I remember other "one click picking" is happened at that draft but I was cautious after "Pestilent haze".36 votes -
Unlocking the last 5 NPE decks rewards the old decks.
After completing the last of the color challenge, the client unlocked the 5 old decks. I still don't have access to the last 5 new post-rotation decks and I have no way to progress towards them.
22 votes
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