MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2741 results found
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Should win, the fight was continued
Hi team,
How you can see on the screenshot I should win this battle on standard event.
But the game considered I loose, can you rectify this please?1 vote -
opponet gain double life
My opponent gains double life when he sacrifice a blood token and gain 2 life with gluttonous guest, or gain 2 life when use Travelin Minister.
I've lost the Draft Event for this bug1 vote -
1 vote
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Decathlon finals timing of ending midday sunday
The problem I had was my fault for not reading and recognizing the decathlon finals ended midday Sunday. But the fact that as a product I had one Decathlon Token that is not just a buy in event Token left and nothing comes of it leaves a bad feeling to the product that is MTG Arena.
Also, at the end of the event, there was no buffering; it closed the event and put the prizes in my inventory with no indication what I received or if I received the correct prizes.
1 vote -
In the Arena Dechatlon finales I used blood to bones to sacrifice my gutterbones but the program didn’t let me click on it making me lose.
In the Arena Dechatlon finales I used blood to bones to sacrifice my gutterbones but the program didn’t let me click on it making me lose the game and at the end, the event.
1 vote -
Strixhaven Quick Draft Rewards Not Given
Hi, I just completed a Quick Draft for Strixhaven and my first win was not counted to my final reward nor for my Daily Win Rewards. I lost out on 100 gems plus at least 250 gold.
1 vote -
Decathlon 10 wins prize not showing
Hello,
I won 10 Deca events and had the 10 tokens in my client for a while. I haven’t received a qualifier token(or any information about getting to the qualifier) now when you changed my 10 tokens to the 3 cube entry tokens.
Is it a bug or just poor communication?Thanks!
1 vote -
L’or gagné n’est plus comptabilisé?
Cela fait plusieurs fois que l’or remporté lors des victoires ou lors de la réalisation des missions quotidiennes n’est plus comptabilisé?
Merçi de vérifier ce point…..si vous ne savez pas gérer l’or virtuel, comment vous y prenez vous si on paye en argent réel?1 vote -
Acquisition Expert didn't trigger
Acquisition expert didn't trigger. Cast it twice, nothing happend... lost the the match because of it...
1 vote -
Not translated action on screen
Not translated action on screen. Cf. Attachment
1 vote -
Premier Draft Description Wrong
Description for the RB Lizard deck in the Bloomburrow Premier Draft is not for the RB Lizard deck but appears to be the MH3 description still.
0 votes -
Made it to mythic but for some reason I am on diamond 3 again
In my last game where i won and should have been promoted to mythic the scale came up and said i was only on diamond 3 i have included log
0 votes -
Daily Challenge Don't Stay Active.
For a while now (a few months 3+) My daily challenges just reset when I don't finish them, so I don't get up to 3 active ones like I should, It's always 1.
0 votes -
Presentes
Bom dia! Não recebi meu presente do dia 25/09/2023.
O jogo está dando um presentes todos os dias até dia 27/09/2023, e no dia 25/09/2023 (NÃO) veio meu presente.0 votes -
frozen draft
Hello!
Frozen screen today during Premier draft.
I received a random deck draft.
I can't change the contents of the deck either.Enjoyable gameplay is severely compromised.
What will be the compensation?
0 votes -
Magic 30: Mixed-Up Premier Draft
tive problemas em meio a uma partida; simplesmente não consegui conjurar minhas mágicas e ao relogar só aparece mensagem de erro conforme anexo...
0 votes -
Not getting EXP from any sources
Winning matches (daily and weekly challenges) are not rewarding exp although it is showing the animation as if it were. Possibly it is also not rewarding gold but I haven't been paying attention to that.
Playing on Windows PC
Profile ThaWilkuz#55612
Have played in alchemy ranked and unranked today with various decks. All seem to have the same thing happen.0 votes -
0 votes
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jin gitaxian from KND inside a premier draft of ONE
I was playing in a premier draft event of ONE and my opponent played a Jin Gitaxian from KND, how's that possible?
0 votes -
HOLA ECRIBO PARA SABER PORQUE NOME DIERON DOS SOBRES QUE COMPRE
ESPERO QUE ME DEVUELVAN MI DINERO O MIS DOS SOBRES
0 votes
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