MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3383 results found
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UX
Clarity of state change and call-to-actions are way too subtle.
For example, after a ranked match: 1) The click to continue text subtly fades in. The point at which I can click to continue is way too nebulous. Make it a button that pops in, not fades in. 2) The change in my rank is way too subtle. It, too, simply fades in, and you wouldn't notice it unless you were looking for it.
These minor things issues actually go a long way, especially for new users. Improving your clarity of state changes and call-to-actions will raise your returning user…
1 vote -
Diamond Reward is only 4 packs??
So I finally tried grinding through the Constructed Ranked play, and made it all the way to Diamond, under the assumption you would win the reward for each tier... but I only received the reward for Diamond, 4 measly packs after all of that work. Should it not have been 11 packs??? You know, earning the reward for each tier as you go? This is stupid, won't be bothering again most likely, too much frustration to get there for basically nothing.
2 votes -
Country flag/MTG Arena
You could put a country flag the player is playing next to the player's name. We like the feeling of competition between countries.
2 votes -
1 vote
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Color challenge problem Chendra vs Liliana (Me) the game no longer works when there is 1 card left in Chendra. Unable to complete the parti
Chendra vs Liliana (Me) the game no longer works when there is 1 card left in Chendra. Unable to complete the parti
2 votes -
Give me my ******* money back
If you are not going to enforce the slow play rules, then this isn't real Magic and I want my money back.
2 votes -
the card Shadows Verdict is broken it a black card that says destroy all creatures with converted mana cost 3 or less and it doesn't 3
Shadows Verdict is broken for destroying converted 3 or less its only less if they are converted 3 it doesn't destroy them/
1 vote -
Timestream Navigator
Timestream Navigator needs to be banned. If used with the helm it will give the player unlimited turns.
2 votes -
Request Time Out
I get a constant request time out when playing. this has been going on for weeks
1 vote -
Create a better solution for corrupted downloads
TL;DR: Provide a way to scan the downloaded assets to look for corrupt ones, and force re-download of those.
Details:
For months I've had problems downloading MTG Arena - it always would scan for errors after a play session (but never seem to find any), and be prone to crashing. As of the update 2 weeks ago I couldn't even get into the game.
When I would check the logs, sometimes it would complain about a corrupted file - if I could find that file in the download data I could delete it and force a re-download, and that would…
1 vote -
Draws due to e.g. server issues should not affect ELO (or whatever rating system is used behind the scenes)
I was attempting to play a ranked historic match and after waiting a while (~ 1 minute, I was doing something else while waiting so I don't know the exact time), matchmaking ended, I was paired against another player, and the match immediately ended in a draw.
However, when loading the next match I noticed that my Mythic ranking had dropped by over 20 places. As the player I was paired with had a lower ranking, the most logical explanation for the discrepancy is that the server-induced draw had affected the ratings of the players involved in the match the…
1 vote -
Choosable environments
I noticed that the game performance other then the video settings also greatly varies depends on the actual look and feel of the table environment.
For instance, the desert looking environment causes some lag but in some less animated environments the game runs perfectly smooth.
It might be a nice idea to make the environment choosable by the player.
This would even open up some possibilities for launching an entirely new esthetics where players could buy unique environments, while others might optimize it for performance buy choosing a less animated environment.
for example I always preferred playing on a wooden…
2 votes -
Lithoform Engine card sleeve in game looks ...rather unpleasent..
I really like the look and animation of the Lithoform Engine card sleeves in the menu. Nice minimalistic lightning-animations. That's what I wanted to spend my gems on.
In game it's rather annoying to look at.
The animations are clunky, they have big fat white gradient-lines to those flying segments.
And these segments don't even line up with the underlying drawing.
And when you trigger it multiple times, it looks even worse (cause it's not minimalistic enough, I'd say)..Is there any chance to have these annoyances to be fixed?
Thx & bye
1 vote -
Extending best of three for arena cube
Thanks very much for Arena Cube - it was really fun!
Some feedback: I strongly prefer playing best of three, so I wish that mode had been available the whole time.
Thanks
1 vote -
Ban Drown in the loch and Embercleave in standard
So we can breathe and have a real fresh new meta
2 votes -
Ikoria Quick Draft Bug
I'm playing on PC. When trying to build a deck for the Ikoria Quick Draft event on MTG Arena, I completed my draft and when finalising my deck the game crashed. Upon reloading I was given a message telling me it was an asset error. I tried again, but as soon as I hit Build Your Deck it crashed again, same as before.
1 vote -
Computer magic league
Magic is a very complex game. Maybe the most complex game known to mankind. As shown in https://arxiv.org/abs/1904.09828 Magic is turing complete. Some games are solved https://en.wikipedia.org/wiki/Solved_game
for some games breakthroughs have been achieved in the past years where computers can now surpass humans e.g. chess, go.
It would be interesting to do that for magic.
There are many benefits in doing this:
- Its fun and challenging to write code that competes with others.
- Organizing competitions can attract new customers (programmers) to magic.
- People can later analyze their games with engines and find mistakes as chess masters…1 vote -
Add control over default frames
I do not like the extended art frames and it is tedious to unselect the frames for the cards I am using. The system does not remember a selection for new decks and new frames are automatically selected as the default. I do not want to disable all alternate frames because I like the showcase frames. Please add some fidelity to the selection and defaults.
1 vote -
De-ranking from Diamond 1 to Diamond 2
Hello,
Before my last game, I was ranked as Diamond 1, 1 star. Then I loss one game and I was de-ranked to Diamond 2. Is that normal? If no, can you please rank me again to Diamond 1 (1 star). Thanks in advance for your feedback. Best Regards
1 vote -
Mobile magic arena
Why don't you create a mobile app of magic arena? And why don't you allow card exchanging. It would be amazing to play with friends in the mobile and trade cards with them.
1 vote
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