same here italy the problem seem to be with wi fi coonection

Same problem from Spain

Same problem here from France

Same problem

Same problem(italy), i can’t play (iPhone and windows pc)

MTG Arena Status Page
All Systems Operational

Seems like they are not fixing this any time soon.

I have the same problem on both my mac and my phone(android).
"Network error - unable to get collection"
When i hit retry it reads: "ERROR" Error updating Data: Please check your connection and try again.
My connection is totally fine and I played about an hour earlier before this first happened to me.

I hope this gets resolved very very fast, since the Decathlon event is happening RIGHT NOW. I have spent my long time gathered gold, gems and real money as well as many many hours and stress. I was preparing for this event since I got to know it will happen. I already have 5 tokens out of 6. This is not about hope or believe...This is a MUST fix!!! People have time and money in this event and if they get screwed it is going to be very bad for the community and the reputation of the whole company which I love with all my heart for loong loong years!!! PLEASE do something about this ASAP! Thank you dearly.

"Unable to get collection" after waiting a lot on black screen. Can't login for almost 4 hours

Same error here : "network error - unable to get collection - please try again later" and when you click on the link to MTG Arena Status website, it's wrote "All Systems Operational" (from France)

Same error here (Poland, no issues with internet connection).

Same problem here, "network error - unable to get collection", on my PC, but works fine on my Phone?

I have the exact same issue and am from Australia.

Played one match earlier before work. Tried playing after work and can't connect and I have this problem. OnePlus mobile.

unable to get collection is the issue and I have restarted and cleared all cache

Same problem.

Same prob here now! Solutions?

Hello, yesterday I was playing perfectly on the mobile version and today suddenly, I get this error all the time. "network error - unable to get collection" I tried reinstalling the game but nothing, it doesn't work. can you take a look at it?

Same issue from Southeast Asia -- Please fix this!!

Having same issue here for South East Asia. Works with my mobile hotspot (same ISP) though but not my normal Wi-Fi internet, very strange. Tried re-installing and removing use of proxy, all failed

Currently facing this too. Endless loop of wasting time hoping to get pass this.

19 December 2022. Located in South East Asia region.