network error - unable to get collection
Can't get in to the main user interface. Can't attach a log when no access to the main menu.
Error displayed: Network error - unable to get collection.
The client asks either to reconnect, log off or check Arena status server (all operational).
Restarted my PC, restarted my internet modem+router. Still same error.
I logged in earlier 6 hours ago, no such problem.
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artax78#32031 commented
Same problem
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Gian182#90101 commented
Same situation here. Tried both on iOS and Windows, same error.
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Materasso#67972 commented
Italian as well here, same issue. Funny thing is that if you create an alt account, it logs and works perfectly.
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Davion#17388 commented
Same problem for italian players
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Biotech#02035 commented
Same here
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CIOMA001#60601 commented
Me too since yesterday! Some one solved?
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frodokin_shirewalker#00246 commented
Same here
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Todeland#07367 commented
The same error
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Tiresia#55587 commented
network error unable to get collection
same here -
Kóbor Darján commented
Error message = Just as the title. Can not get in to play. It says try again later. Did so.
Cleaned caches, removed all temp files, system resid. files, PC (Windows 10) restarted.
Nothing solved the problem. -
Vindef#61170 commented
Same here...
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Raistlin Majere#22529 commented
unable to get collection - same problem, i even restalled the program - whats going on...
network error unable to get collection
i need to play ha ha
please connect me -
Tomberry#46543 commented
Same as all the others since this morning.
Note also how the date time of all these comments coincides, it cannot be a problem on our end. -
Scorpions Chaser#10915 commented
Network Error
Unable to get collection
Same message on my pc and smartphone
Help -
StarBurst#60655 commented
Same here... i talked with the support but no solution... tried to uninstall the program, use a US Vpn based but nothing changed.... PLEASE HELP!!!
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Avsky5#13381 commented
Unable to get collection too. I tried to reinstall but didn't work, tried to flush DNS in Prompt Command, and change to US-based VPN aswell, with no results.
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Hyggli#71389 commented
unable to get collection - same problem also here
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Duskobserver#49904 commented
Totally unable to connect since this morning! Both on Mac and Smartphone OnePlus Nord.
I've lost yesterdays daily missions that I still had to complete and today I cannot access and play the new missions. Please, help me fast. -
Raistlin Majere#22529 commented
unable to get collection - same problem, i even restalled the program - whats going on...
network error unable to get collection
i need to play ha ha
please connect me -
Jashkar#45095 commented
Until yesterday all was working without problems, not takes a huge amount of time on "Connecting with Server" and then gives error with network connection! It's obviously some kind of bug or mess on your side!
Yesterday everything was working fine!OS: Windows 10