MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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8869 results found
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stone brain
The stone brain had been working a little more often after the patch on 11/22/22, but after game play, it still will not bring up the window in order to choose a card. It worked about 9/10 times, but that 10% is crucial. please fix.
21 votes -
My timeouts got used into an automatic concede while in opponents turn
If the opponent has an incredible long combo (in my case over 500 animation steps), his timeoutes are used because the animations took so long. After his timeouts ran out MY timeouts got used (we both couldn't do anything because of so many animations) and after it finished, I conceded automatically without doing anything.
Yes, I would have lost anyways and we played it like this intentionally, but this shouldn't happen anyways, right? :D8 votes -
Planar Disruption not working correctly
Planar disruption does not work in arena like it should. Opponents ‘sheoldred’s the apocalypse’ life gain/ life loss abilities should not be activated if PLANAR DISRUPTION is enchanting it. The ability is “activated” every time a card is drawn. PLEASE ADDRESS and FIX.
6 votes -
Abilities & Acitvated Abilities Not Working
2 recent cards I use don't work.
I'm not given the option to and can't pay to activate the abilities.
The other one is that abilities do not activate when they are supposed to and have lost matches due to this.
I thought at 1st it would show up afterwards but that didn't happen.
11 votes -
surveil
attempting to play any card that discards chosen card from opponents hands or retrieves cards from graveyard prompts a surveil since im not surveiling the game freezes. this has happened 4 times in 4 games. time out and lost each time
8 votes -
Pact of Negation does not create an upkeep stop during the upkeep.
So, after not having a chance to respond, for the second match in a row, I've lost to my own Pact of Negation Trigger.
Sure, I respect the game is smart enough to realize I can't produce 5 mana, but it is NOT smart enough to recognize the Repudiate, Sublime Epiphany, or other Stifle effects in my hand.
Pretty bold of the game to Assume that "Lose the game" is gonna happen majority of the time pact is cast. Trust me, if im putting a pact on the stack, I probably have a plan.
Tl;dr: Pact of Negation needs to…
9 votes -
MTG Arena server connection doesn’t work
MTG Arena server connection doesn’t work
12 votes -
Sheoldred Stop on Upkeep
When I'm tapped out and my opponent casts Sheoldred, it always goes direct to draw, skipping their end step, and my upkeep, not even allowing me to put a stop on my upkeep. This has frequently happened while I have an instant speed removal spell in my hand, which I would use on my upkeep to prevent the loss of life on the Sheoldred trigger. Am I supposed to always have a stop on my upkeep in expectation of them playing Sheoldred? I think that's unreasonable.
21 votes -
Game is CONSTANTLY freezing!
I can't play a single match without the app freezing 10 times. And by the time I log back in, I've lost my turn or the game won't let me play anything on my turn and auto passes. It's infuriating that this a constant issue that is never resolved.
15 votes -
Fragement Reality Doesn't Put a Creature Into Play
Opponent Fragment Reality my Aidelene when I have Thraben Inspectors in my deck and nothing gets searched and put onto the battlefield.
6 votes -
Surveil Not Working Correctly
When given the option to surveil, I was unable to swipe the top card of my library into my graveyard, thus forcing me to keep the card on top of my deck when not desired. This occurred on the mobile version (android). This problem didn't occur earlier during my draft games however.
6 votes -
Asset Error Detected Loop
I have started getting a recurring "Asset Error Detected" loop when attempting to start up Arena. I am on a MacBook Pro. I am on version 13.2.1 Ventura. I have uninstalled and the reinstalled the app and restarted my computer.
9 votes -
Crucias, Titan of the Waves seek bug
I was playing ladder since it is the last day of ranking. I started around the place of 400 and then lost some games to fall out of the ranking. After my first loss I thought I missclicked with my Crucias. The card is designed to seek cards with higher or lower CMC than the discarded card. This feature is not working anymore after the update, which destroyed my deck completely. Normally I am able to seek my 6 mana removal spell with 100% accuracy, which is crucial. Due to the update, the seek was not working and I got…
8 votes -
Stop asking me if I had fun. Just stop it.
You know what feels great after losing a match and feeling bad about it. Some smarmy, smiley-face jerk asking you if you had fun. Like, I should be having fun right? Everyone else is having fun. Just look at that smiley face. Oh you're not? Well let's dwell on it. Seriously. Annoying.
13 votes -
Scute Swarm Overload
Recently, the game frequently has either timed out or outright crashed due to hundreds of Scute Swarms.
It should definitely be banned or rebalanced to prevent future timeouts/crashes.
6 votes -
Error updating data
Stuck here and nothing works. I can't find fixes for mobile or if I do they don't work. The customer support can't help n they sent me here. It's so aggravating because I literally played less than 12 hours ago.
16 votes -
leyline of the void
When Leyline of the void is in play my opponents Creatures being destroyed shouldn't trigger zulaport cutthroat or meathook massacre. When there is a replacement effect in place and a creature goes in to exile instead of going to the graveyard, there shouldn't be no "die-triggers". Please fix this
7 votes -
Game crashes when Pithing Needle is cast
The game hard crashes whenever Pithing Needle is cast
Platform: PC
Steps to reproduce: Cast Pithing Needle12 votes -
Bug, illegal trigger on Enigmatic Incarnation
Opponents Enigmatic Incarnation triggered sacrificing 2 mana enchantment. He searched Agent of Treachery on play.
5 votes -
運営はマッチングを作為的に操作しています
問い合わせで「マッチメイキング、シャフラー、コイントスなどを含む当社のアルゴリズムは、十分にテストされ、意図したとおりに機能していることを保証します」との回答を2度に渡って頂きました。
しかし、このサイトのフィードバックですら「不正なプログラムが存在している。」「マッチングやライブラリーは操作されている。」などの書き込みが数多く見受けられます。(日本人だけでなく、海外のプレイヤーも同じ被害に遭っているそうです)
また、運営からの回答に「意図したとおりに機能している」とありますが、これは「マッチメイキング、シャフラー、コイントスなどは、運営が意図した通りに動かすことができる」と解釈することもでき、
「完全にランダムである」という趣旨の内容は書かれてはおらず、運営がマッチメイキング、シャフラーなどを作為的に操作していることを明確に否定していません。ネット上に書かれている「不正なプログラムが存在している。」や「マッチングうやライブラリーは操作されている。」などの内容は事実なのではありませんか？
運営がマッチングやライブラリー等のランダム要素を作為的に操作していないのであれば、それを証明してください。
私はいくらか課金しましたが、公式から作為的な操作をしていないことが証明されない場合に課金額を全額返金して欲しいと思っています。
が、法律的にそれは難しいようなので、運営に不正操作を改善してもらうための一番の近道は、やはり「MTGアリーナをやらない」ことです。不正操作に不満を感じた方は、プレイ自体をやめてしまいましょう！
10 votes
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