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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13513 results found

  1. I can't play friendly Historic Brawl

    Literally, I can't play it with the friend.

    If I challenged to friend, there are only 60 cards match, 40 cards match, and friendly brawl, and there was a bug where I could select only the standard deck when I select the friendly brawl and press the play button. So I have to leave it. Even if I chose a standard deck, the game didn't start.

    And after that, I can't challenge to friend anymore.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Timeouts Penalizing Off Turn Player

    I had an issue today that was frustrating and related to basically getting nickle and dimed on my Timeouts for another players nearly infinite turn.

    Basically we were 6 turns in and the player triggered a nearly unfinishable turn. Mana being added directly to his pool (not from lands), no card size, constant drawing. His one turn literally took almost 30 mins before finally the game crashed with an error code calling a draw. It cost me progress on my quest.

    The main issue was my only task was to hit spacebar or the resolve all button and I was…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Sejiri Shelter didn't work

    Though I used Sejiri Shelter to give my "Inferno of the Star Mounts" to protection from red, the combat damage from "Rahilda, Feral Outlaw" wasn't prevent.
    I certainly didn't mistook to select the color.
    I don't know it's related to bug, "Rahilda, Feral Outlaw" was gived +2/+0 and trample from Storm-Charged Slasher.

    It was occurred rank match and I loose the match because of this bug.
    I request to receive compensation.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Tezzeret, Betrayer of Flesh is bugged

    The new Tezzeret passive ability does not work in certain important scenarios. It will reduce the cost of an artifact's activated ability, but ONLY if you could have paid full for that ability.

    For example, you can reconfigure a Reality Chip for U, but only if you have U2 open. If you only have U open, you cannot do it, even though you should be able to. It seems to check for the full reconfigure cost before checking for the reduced cost. So you get the disount, but only in scenarios where you could have done it anyway.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Error in game, i have won the game

    Error, i have won the game, no found Arean correctly

    3 votes

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  6. Eater of Virtues Bug

    During a game, Eater of Virtues had exiled both a Lizard Blades and a Volatile Arsonist. Although the Eater showed Lizard Blades exiled underneath it, it did not show the Volatile Arsonist. The Volatile Arsonist was also not in the exile zone or any other play zone. The Eater of Virtues was still giving creatures abilities from both exiled creatures though, which made tracking that it gave haste confusing.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Game Crash - Automatic Loss Issued Upon Restart

    I was playing the second game of the first match of my traditional sealed event when the game crashed while I was attacking my opponent in a favorable board state. I restarted the game but I was not allowed to return to the game. Instead of that, I saw neither the win nor the loss in my event score. However, after restarting the game a second time I could not enter the game and a loss had been added to my score.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Rank point bug

    Bug :
    any play not change my rank point. (Unranked)

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Clicked 'Attack with all' and my glorybringer exert option didn't trigger

    Clicked 'Attack with all' and my glorybringer exert option didn't trigger

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Max deck size

    Not sure how but keep playing opponents who seemed to have figured out how to make their deck 200+ when I'm setting at 20 cards left I can look and they have over 200 .... Usually when playing people with the oblivion sleeve shown in screenshot I took to show their deck size .

    Is this a cheat, a bug, or a card I didn't notice them play?

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Invoke the Winds fizzles on Reconfigured Artifact Creature

    I cast Invoke the Winds on Webspinner Cuff that was reconfigured-attached to Golden-Tailed Disciple.

    The spell fizzled. It was not interacted with in any way (nor was Jin-Gitaxias on the board).

    I see no reason why that spell should fizzle and I lost because of it.

    This occurred during a Premier Draft. Please refund my entry.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Moonsnare prototype bug

    Opponent took control of my creature with Invoke the Winds ( creature was Kami of Terrible Secrets). When using Moonsnare Prototypes channel ability to that creature, it went on top of opponents library instead of the creature's owners (me).

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Bloodthirsty Adversary

    When a bloodthirsty adversary came into play, I had one card to play in the graveyard, so I thought I'd pay it only once, but it was forced to pay twice with automatic specifications, and I ran out of mana. defeat

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. removed mind flayers abilities and did not recieve my stolen creature back

    Dropped a Minimus Containment on a Mind Flayer my opponent had. Even though it lost all other abilities (and stopped being a creature), I didn't get my stolen creature back., but I should have according to the rules. Thank you.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Booted randomly mid match

    I dunno what more to say. I use the iOS version and randomly it will boot me out of the app, while I’m in the middle of a match.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Wedding Announcement Bug

    Wedding Announcement did not transform after having 3 counters placed on it.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Rem Karolus - Damage Prevention Broken

    Rem Karolus - the damage prevention doesn't work... fix please.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Cascade issues

    while most cascades work properly, at times the card that is selected disappears from the screen and is unable to be selected

    5 votes

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  19. Gonti, Lord of Luxury reveals pick if card on top of library was known

    I knew the top card of my library. (but not the next 3 after)
    Opponent cast Gonti, Lord of Luxury and from the 4 cards presented to them, selected the card which I knew.
    When exiled, the card was shown as revealed on opponents side of the board instead of being a hidden selection.
    The rules don't indicate that the Gonti player needs to reveal if it is the first, second, third, or fourth card that they chose, thus there should be no way for me to know the identity and Arena shouldn't show me the card.

    2 votes

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  20. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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