MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16077 results found
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Not getting experience points
I reported this yesterday but now I have more proof. The photo with 15 wins is from the previous day. I'm sitting at 850 (it should be 150 higher). The next picture is from today. You can see I have one win and I've completed the daily, but I'm still only sitting at 850. I earn 750 exo per day by getting at least 10 wins and doing the daily. I was shorted 150 exp yesterday and so far 525 exp today.
8 votes -
Crashing during loading initial scene phase
After reinstall and updating system crashes during loading initial scene phase
7 votes -
Did not receive experience for mastery
My experience points is stuck at 775, even after I won my daily. I was keeping an eye on it as i noticed it was stuck at 775
9 votes -
Missing Experience
I get at least 10 wins and complete my dailies every day. My exp should be divisible by 250 but it's not. So I'm missing 150 exp somehow.
10 votes -
Can't sideboard
Can't sideboard in bo3. Card won't select or move over from deck or board. Seen in both Android and PC.
8 votes -
Ygra, Eater of All food ability is bugged on opponent's turn
Ygra, Eater of All makes all creatures into generic foods and this functions for mechanics such as Forage. In my draft league, I was given no chance to sacrifice my food for life on the opponent's turn twice, and even when I turned on full control I was completely unable to activate this ability on the opponent's turn. I was able to sacrifice food on my turn at sorcery speed. Ygra was functional on the opponent's turn, as they were able to use a 'Destroy target artifact' ability on my creature, which was not otherwise an artifact. This occurred on…
9 votes -
Hexproof provided by "Jade Orb of Dragonkind" did not wear off
Played "Miirym, Sentinel Wyrm" using mana provided by "Jade Orb of Dragonkind," and the Hexproof provided did not wear off when it should have, and further did not wear off on my opponent's next turn after my turn, when Hexproof should have worn off.
12 votes -
Game won’t load
The game gets stuck on loading initial scene then hits me with an “error updating data”. Tried a fresh reinstall.
47 votes -
K'rrik, Son of Yawgmoth unable to cast with enoug mana. Stuck on mana choose screen.
When casting K'rrik, Son of Yawgmoth during sealed MH3 I've faced a bug. I had enough mana to cast it but this screen appeared during casting (attached screenshot). It didn't let me click Done or Cancel with any configuretion of mana. I was stuck in this screen until my time passed.
I was playing on PC.
14 votes -
Diabolic Intent for Medallion randomly doesn't work
Diabolic Intent randomly will not allow me to tutor for jet medallion. This is a gamebreaking bug that will cause the player using Diabolic Intent to probably lose.
This was on Mac, diabolic intent should let me find any card in my deck.
8 votes -
Koma
When Koma is cast, it crashes the app (I’m using a 9th Gen iPad) and I cannot return to gameplay until the current games ‘times’ out. It happens every time and has been happening for the past 6 months or so. It looks like it’s an issue for many other users as well, so I have nothing more to add that hasn’t been brought up already.
20 votes -
Daily win and quest experience rewards are missing
I didn't received the expereince reward for the daily quests and daily wins. I completed 3 daily win today so I'm missing at least 1500 mastery exp so far + the ones for the daily wins.
7 votes -
dont recieving experince
I´m not receiving xp for daily quest (500xp) or daily wins (3wins=75xp)
Why is yhis happening? Will I recieve this lost experience? thanks for help9 votes -
Arena did not add the mastery EXP from the missions I completed.
Hello. I use a PC, and today Arena did not add the mastery EXP from the missions I completed.
9 votes -
Cannot Sideboard in best of 3
During Best of 3 games on the client, the sideboard is shown but cards cannot be added to your deck on the PC client of the game. This is just a general best of 3 game, and cannot be fixed by closing and reopening the game
8 votes -
Abstruse Appropriation not allowing use of colorless mana to cast exiled spell
Used Abstruse Appropriation to exile a RG creature. Then played a colorless mana source and had access to black, red, and colorless mana. The game would not allow me to cast the spell.
13 votes -
Bestow creatures re-enter issue mobile
Issue on mobile devices, when creature enchanted with a Bestow creature dies. The bestow creature stays on the battlefield in akward positions making it difficult to interact with said bestow creature. Ie buried under another creature, hard to target with the creatures layered on top of one another.
14 votes -
Etched Slith won't remove Energy counters from my opponent
When my Etched Slith deals combat damage to my opponent, it gets a +1/+1 counter as expected. When I then target my opponent with the reflexive trigger, it should give me the option to remove one of my opponent's Energy counters (my opponent had 2). Instead, the only option is "Decline."
11 votes -
Bestow bug
Experiencing the bestow bug on Android. Multiple games in sealed and premier draft lost due to not being able to click on bestow creatures for blocks, fight spells, etc since they are on a layer below other cards when they fall off.
Had this error happen in two premier drafts on release. I took a break from playing limited for a few days assuming the error would be addressed. Came back and had the same error in a sealed.
You can fix the bug by closing out the mobile client and reloading after the error occurs but often this takes…
11 votes -
draft bestow bug Iphone
When a bestow creature falls off the creature its bestowing it's icon doesnt change and sits underneath the other creatures, making it impossible to target or view its stats, but still acts as a creature for the other player.
Its happened once in both premium drafts ive done, and cost me both games. Once when my creature bestowed with Glyph elemental was stolen and sacrificed, the glyph elemental icon stayed on their side, making it not possible for me to target/attack/block with it.
The second time with a triton wavebreaker that was bestowed on their side, and when the creature…13 votes
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