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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16863 results found

  1. Crash

    The game crashes on Windows

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Utter Insignificance and Kudo, King Among Bears

    Utter Insignificance and Kudo, King Among Bears do not work as intended. In the attached screenshot, Utter Insignificance has "stripped" Kudo's ability. However, his ability continues to affect the board, making all creatures base power and toughness 2/2.

    16 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  3. grinning ignus adding more mana

    I was playing Explorer Ranked Bo3 and Grinning Ignus was bugged, when you activate the abbility to put it back in your hand it adds RR2 not R2 as it should, so it can create infinite ETB by itself

    26 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Mastery XP not being awarded

    I'm doing the daily objectives and 10 daily wins and cannot gain XP for the mastery tree

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Duskmourn update - cannot start a draft - MTG arena program still crashing after 12 Sept update

    After the recent update for Duskmourn - tried to start a draft but program keeps crashing. It is a continuation from the 12th Sept update where the Arena program randomly crashes during games and accessing parts of the home page and other tabs. Game is becoming unusable.
    Do the recent upgrades mean that people have to update their computer systems to handle extra computing requirements?

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Tender Wildguide activated ability not only working

    While in premier draft, Tender Wildguide was not allowing me to tap it to produce mana or put a counter on it, but the token would allow both. Card does not highlight like it has any abilities whatsoever.

    Playing on iOS version 2024.39.0.1459.1081215

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Can't see graveyard

    Can't see graveyard during game a lot of the time since update. Very hard to play waiting to be able to see game information...

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. freeze and crash after 12 september update on windows PC

    After the September 12 update, the game crashes when i go to the Packs or the Store pages and in the draft session. The game freezes and the windows message "MTGArena stopped working" appears, it's no longer possible to access the menus, even if it's just to close the game. this bug does not occur with the app on my iphone, only on the PC.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. error ability eluge, shoreless sea

    eluge, shoreless sea doesn't gain power and thoughness from MDFC's lands with a flood counter on them

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Sideboarding Problems

    1. Sideboarding after game 2 is still impossible. 2. When I have used the cards from the sideboard, they remain in the deck list even after the match. These problems are not solved after the recent update. I play Arena on iOS.
    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. 8 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  12. プレイ中の挙動がおかしい

    ゲームプレイ中、
    相手の長考からの、
    サーバーの応答を待っています
    からの、

    まったくそれまでのプレイが再生されないで
    状況が進行している
    現象が発生。

    プレイの質が下がって残念。

    1 vote

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    38 comments  ·  Gameplay  ·  Admin →
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  13. Error Updating Data since latest patch

    Error Updating Data since last patch. Can't play at all.

    66 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Bug with mercenary tokens on Arena mobile

    If you have a stack of mercenary tokens from the new set that tap to add +1+0 at sorcery speed, it seems impossible to target any other mercenary with that ability. When activating it, that mercenary stays on the top of the stack and no matter where you press on the stack it just taps and targets itself. Completely useless. It appears to work fine with any other creature, there's just a UI problem with stacks of them on mobile.

    21 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  15. Game sits on currently waiting for matches indefinetly including bot match

    As of 9/14/2024 03:41 UTC, been trying to play matches for about an hour and a half. Using windows and Android clients on 3 different devices no matches will start. Tried reinstalling on windows after log outs proved ineffective. Verified this issue is even effecting other players by asking them to try as well with same results.

    Seems like the arena status page needs to be updated as it is showing everything is working while I cannot even get dailies done for playing color spells or even beat up sparky.

    attaching log from windows.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Play Queue Not Working 9/14/24

    Tried choosing Standard play queue, Timeless Queue, and even Sparky.
    One would think that with the staff so knowledgable with coding, these types of issues would be short lived. Hopefully tomorrow it will be back to normal. Here is a screen shot that is about 15 minutes in. This was the last attempt for the night. Please get it together.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. No XP gains

    Wins/Quests are not giving XP; this may have started yesterday, I cannot check when this started but I remember being the same mastery level for at least two (maybe three days) and not gaining packs or orbs.

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Weekly/Daily win experience isn't awarded correctly

    Both daily and weekly wins fail to give experience for the Mastery Pass on occasion.

    In the attached clip, after winning a match the number for daily wins rose, but no experience was awarded. Same happened for weekly wins, but the limit for those was reached prior to noticing the problem and starting a recording. Two matches, one loss and one win, have been cut from the clip for privacy reasons.

    Uncertain how often rewards fail to be given, the value did rise with the previous daily win, but weekly win experience wasn't awarded for that one either.

    How to…

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. New update on Windows

    Installed new update and can't complete a game without it crashing. If I hover over my daily deals it automatically freezes the game. I tried uninstalling and reinstalling and it didn't change anything.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Arena locks up on initial screen.

    Arena locks up once I am on the initial welcome screen. This worked without issue until the latest update. Since than, if I move my mouse cursor over a reward, the program will lock up.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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