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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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8059 results found

  1. Card Style appears as Regular Card

    I bought the card styles for Arid Mesa and Marsh Flats, and now they're gone. They still show as being selected card styles in the Deck Builder but there's no difference between them and the regular card. Are you already aware of this? Maybe you're already working on fixing it, but if not, are you offering refunds for the gems used to purchase them?

    15 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Client crashing following update

    Client update today has caused client to crash approximately every 2 minutes. Games are unplayable.

    19 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Not gaining mastery xp

    Since 8/21 not been able to gain mastery xp for wins or daily quest, been playing for the mastery pass, which I bought, so this really sucks.

    20 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Xp mastery

    hello support
    I play magic on Android, and since the alchemy update, I'm not gaining xp, yesterday's missions didn't count and today's missions didn't count towards mastery progression either

    22 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. ターン終了時まで の判定がおかしい

    まあ、相手プレイヤーの不正でないなら
    作り手がつくり足りないと思われるわけだが、
    逃げ場なし
    に対して、猛打者タイヴァーの破壊不能を起動したが、
    同じターン終了時まで
    効果が続くなら、破壊不能がもつはずなのに、
    戦場から墓地に移動した。

    まあ、作り手が足らんのだろう。

    2 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  6. Game wont update and crashes on android

    Game is not updating and crashing on Android

    17 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Tender Wildguide

    As many other people have posted as well, it seems that the game doesn't recognize Tender Wildguide's abilities. I played a game where I had a 1 mana blue instant in hand, planning on blowing out my opponent's removal spell. When they went to cast it, I never got a prompt or anything about getting priority, and the removal spell resolved.
    The following turns I tried to go into full priority mode to investigate, and it seems like the game doesn't recognize the abilities as being activatable, even though they are. In this state, my turns would stop on every…

    19 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  8. Bug: "Break Out" placing card on top of library

    The text of "Break Out" states:

    If you didn’t put the revealed card onto the battlefield this way, put it into your hand.
    However, when this trigger occurs, the card is being placed on the top of library instead.

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Wylie Duke

    I had a Wylie Duke, Atiin Hero in play. I convoked a Knight-Errant of Eros using the Wylie Duke, a Reluctant Role Model, and a Veteran Survivor as well as some mana.

    The Wylie Duke trigger for when it taps triggered 18 times. Unless I’m missing something, it should only have triggered once.

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. Housemeld Breaks the Spirit of Brawl

    Housemeld seems unreasonable for Historic Brawl, given how it can often render a Commander completely unaccessible for the rest of the game (especially for Red decks).

    Given that this is a digital card, the card should be tweaked so that it is not so warping when played on Commanders.

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  11. Bestow

    Bestow placement error has cost me multiple premium drafts. Most recently I was attacked by an unblockable nyxborn hydra. Up voting doesn’t seem to matter.

    26 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  12. Mastery pass

    I don't get rewards from mastery pass. I payed for this. Pls solve quick or refund!

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Mastery pass problem

    The Mastery Pass does not give any rewards!

    At level 35 I was supposed to get a booster pack but I didn't get it. The problem was also in levels 34 and 35 but I thought maybe I was wrong.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Missing mastery reward

    I completed level 33 of the mastery pass but was not rewarded (2000 Gold). It is a reward from the free track but I have purchased the season pass.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Bloodthirsty conqueror and marauding blight-priest

    Are you serious with this cheated combo: Bloodthirsty conqueror + Marauding blight-priest (there are alternative combos working the same way).

    The opponent plays these two cards and that's an infinite loop until you die!! Where's the pleasure to play in these conditions?

    Wizards of the Coast - you're ruining the original spirit of the game :-(

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Grenzo, Crooked Jailer and Emrakul, the Promised End not interacting properly. Soft lock!

    While controlling my opponent's turn with the trigger from Emrakul, the Promised End, I cast a Grenzo, Crooked Jailer that was in their hand. The enters trigger from Grenzo went on the stack targeting me, however, I could not control the trigger despite controlling their turn. This locked me out of game actions until I timed out.

    32 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. Eerie (doesn't) Ultimatum

    Greetings. Since last update, my beloved deck is ruined by Eerie Ultimatum allowing me to bring back 2 random lands instead of "all permanent cards with different names". Hope in a fix asap, thank you.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Shuffler

    Your shuffler can be programmed to not manascrew decks so consistently. Stop forcing winrates. It is amazing how often I go 10-0 on Monday. 0-10 on Tuesday. 10-0 on Wednesday. 0-10 on Thursday, and so on and so forth. Play 10 games in a row and I can't get a 3rd land by turn 3 with 26 lands in the deck. Even more amazing is that I get 10 lands in 14 cards every other game I play on the "losing" days of the week. Even when I mull a 2 lander, I mull into a 2 lander. It's ************.…

    18 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Unable to sideboard during game 3

    Mobile MTGA newest update as of July 31 2024: Conceded game 2 in explorer BO3 Ranked to move into game 3 and sideboard a little more, I tried to tap a few cards to add and they wouldn't add, I removed a few cards and was unable to add more cards so I couldn't submit my deck in the timer. Idk how to recreate besides scooping game 2 because I won game 1 and was able to sideboard into game 2

    22 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. No Experience Gain from ANYTHING

    I have completed 2 daily quests and gotten several daily and weekly wins but my experience for the set mastery pass never went up even though it said it rewarded me with the xp. Started happening after updating arena on my laptop today (August 20th)

    16 votes

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    4 comments  ·  Gameplay  ·  Admin →
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