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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6883 results found

  1. Utter Insignificance and Kudo, King Among Bears

    Utter Insignificance and Kudo, King Among Bears do not work as intended. In the attached screenshot, Utter Insignificance has "stripped" Kudo's ability. However, his ability continues to affect the board, making all creatures base power and toughness 2/2.

    16 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  2. grinning ignus adding more mana

    I was playing Explorer Ranked Bo3 and Grinning Ignus was bugged, when you activate the abbility to put it back in your hand it adds RR2 not R2 as it should, so it can create infinite ETB by itself

    26 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. BO3 sideboard BUG

    I cant play BO3 because sideboard is broken. I cant see all my 15 cards there and managed them. As you see on screenshot - it also 8 cards in sideboard and i cant play normally. Please help... Iam very disrupting :((((

    31 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Mastery XP not being awarded

    I'm doing the daily objectives and 10 daily wins and cannot gain XP for the mastery tree

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Duskmourn update - cannot start a draft - MTG arena program still crashing after 12 Sept update

    After the recent update for Duskmourn - tried to start a draft but program keeps crashing. It is a continuation from the 12th Sept update where the Arena program randomly crashes during games and accessing parts of the home page and other tabs. Game is becoming unusable.
    Do the recent upgrades mean that people have to update their computer systems to handle extra computing requirements?

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Unable to cast a room spell

    Was unable to select a side of a room to cast. Glassworks/Shattered yard

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Tender Wildguide activated ability not only working

    While in premier draft, Tender Wildguide was not allowing me to tap it to produce mana or put a counter on it, but the token would allow both. Card does not highlight like it has any abilities whatsoever.

    Playing on iOS version 2024.39.0.1459.1081215

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Can't see graveyard

    Can't see graveyard during game a lot of the time since update. Very hard to play waiting to be able to see game information...

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. freeze and crash after 12 september update on windows PC

    After the September 12 update, the game crashes when i go to the Packs or the Store pages and in the draft session. The game freezes and the windows message "MTGArena stopped working" appears, it's no longer possible to access the menus, even if it's just to close the game. this bug does not occur with the app on my iphone, only on the PC.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Traditional alchemy event rewarding wrong packs

    Traditional alchemy event shows (A) duskmourn packs but rewards (A) thunder junction packs which I am already complete in. Completed 3 events and received 6 packs before realizing the error. The (A) thunder junctions packs are worthless to me as I’m already complete in both alchemy and core sets

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Crash, crash, crash

    Crash over and over during some games, but not all. Took video of the game as I restarted, crashed, restarted, crashed. There doesn’t seem to be any particular event that triggered it, my iPad has plenty of memory, and it’s updated as far as it can go.
    https://drive.google.com/drive/folders/15eAzTqAL0kUbvTBwYtKZS1T_T5rmyzjH

    44 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  12. Didn't receive 2000 gold for mastery path level 19 after getting daily reward

    Didn't receive 2000 gold for mastery path level 19 after getting daily reward

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. error ability eluge, shoreless sea

    eluge, shoreless sea doesn't gain power and thoughness from MDFC's lands with a flood counter on them

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Error Updating Data since latest patch

    Error Updating Data since last patch. Can't play at all.

    67 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Sideboarding Problems

    1. Sideboarding after game 2 is still impossible. 2. When I have used the cards from the sideboard, they remain in the deck list even after the match. These problems are not solved after the recent update. I play Arena on iOS.
    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Client crashes upon starting a match, cannot sideboard after that

    Client crashes at the start of a BO3 match (any type).

    After restarting and connecting to the match again, cannot sideboard anymore after game 1, clicking on the sideboard/maindeck cards does not do anything.

    However, after ending the match if I exit the client properly and restart it, sideboarding works again (well, at least up until the same error occurs again...)

    Attached logs (after restarting after a crash right away).

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. 8 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  18. Shuffle algorithm SUCKS!

    I have 4 swamps and 3 reliquary towers I my deck. The other 20 lands i have all produce plane mana and 9- 10 times you give me 3 swamps and 1 reliquary tower within the opening hand and or first 2-3 draws.
    Every card in my hand needs plane mana.

    If this happened once In a blue moon I could write it off as an anomaly, but it happens CONSTANTLY! The odds of getting 4 out of the 7 cards you have in you deck over getting at least 1 out of 20 cards in your deck should be…

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Still crashing every 5 seconds.

    Game still crashing... do something. At least let it be known that the developers are aware of the problems with their latest terrible update.

    MTG Arena status from today:

    Past Incidents
    Sep 16, 2024
    No incidents reported today.

    Are you serious?

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Maximized window mode bugged.

    My game keeps minimizing all the time. Have to re-add it to Maximized window mode (Alt+Enter).

    Have edited the properties to make the launcher always run on Maximized mode. Still same issue.

    Had this issue since your last big update.

    Looking forward to a fix very soon.

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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