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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2895 results found

  1. Opponent timer ran out then game froze

    Opponent timer ran out then game did not proceed. Showed his hourglass for a few minutes then I closed program and restarted. When I came back I had a loss. Please reimburse the gems, thanks.

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Player Feedback / Player Speed

    Too often, I find myself in battles where my opponent is a very slow player, either deliberately or just randomly. There should be a way to provide feedback on the player after the game based on player speed. After a decent amount of similar reports, these could be used to potentially assist in matchmaking. If is terribly annoying to watch the timer continuously run down in games, especially when you know they're looking around the board every single turn.

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Deck limit

    Set a deck limit size or punish larger decks. Every other game is a deck with over 100 cards that NEVER bricks. The algorithm always allows for a balanced for OVERSIZED decks. Its not fun trying to beat an endless deck pool with an actual 60 standard deck. There's so little reports of this because most of your players abuse this mechanic in your game software. Its just unfun to play when every game again an OVERSIZED deck is an guaranteed loss

    9 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  4. shuffle

    Add a button at the beginning of a match to shuffle ones deck before starting the game. Due to the fact that ALOT of time in 3 color decks you only get 2 of the colors of mana you selected. You'll get 6 turns in need 1 mana of the color your missing and have a hand full of cards needing that one color, but by the time you draw one its too late your opponent has built their field and there is no way back out of the hole your in. All because Players cant shuffle their deck before…

    35 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Running Timer Down Exploit

    Please add a timer for players who are abusing certain effects to make their turns last indefinitely or until they have ran out your timer so they can skip your turn. It's not fair that you can't even skip over responses if you have a spell that can be cast. It forces your timer to run down while the opponents just keeps tap/untap for 13 minutes - 42 minutes.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Commander

    Please introduce Commander to Arena, you dont have to include every card ever made, that can come in time, people just really want commander and the option to play more than just 2v2

    19 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Unplayable on Mac

    Game unplayable on Mac

    Since the latest update, the game is unplayable on Mac. Initial screen and shop work fine, but as soon as I enter a game, the client is unusable. Everything has a lag of several seconds, cards hover very slowly and cannot be draged onto the battlefield.

    37 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  8. Land

    You are dealing with a high number of tickets, well here is one more to tell you to fix your game. The land distribution is a mess. Its either flood or sxrew. Come on, think of something to make this work. Separate the land distribution from the randomness on shuffles.. its awful.

    38 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  9. Priority stuck and game freeze

    This happened twice today (29/05/23) in a raw on RANKED game :
    I start the game as usual, play a few turn when suddenly after I do an action that should pass the priority to the opponent (e.g declaring attaquants or casting a spell), the game freeze and the priority gets stuck on me.

    Please fix this ASAP. This kind of bugs will make me stop playing very fast it it keeps happening.

    NB : I play on iPhone.

    10 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  10. Tutorial Block Bug

    The Game won't let me block the attack in the first tutorial fight

    45 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  11. Daily Quest XP issues

    I have completed 2 daily quests today, and have not received the concurrent XP (500 per quest).

    21 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Unable to connect to Arena using Android App on Home WiFi (mobile data connection works fine)

    Steps to reproduce:

    1. Have CenturyLink fiber as your ISP
    2. Have a NETGEAR AC1750 router
    3. Launch the Magic Arena app
    4. The app will attempt to connect to the Arena servers (Note: the app is able to download and install updates, but not able to connect to the game servers)
    5. The app will fail to do so, and will report a "Connection Lost" error

    Expected Results:
    Ability to connect to Arena via Home WiFi

    Workaround:
    Use a 5G mobile connection, or connect to Arena via a PC which is using the same router and ISP.

    17 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Indestructible creature gets destroyed

    I had my Indestructible creature destroyed by a destroy target creature equal to the number of cards in graveyard. That shouldn't be destroyed when it hits it's indistructible phase. it is a destroy target creature not a untargetable destroy creature spell.

    15 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  14. Cards that steal from your opponents deck are toxic and not fun

    Cards that steal from the other player's deck are NOT FUN to play against. Breach the Multiverse, Etali Primal Conqueror, siphon insight, etc are some of the least fun cards to play against. Make people craft their own interesting decks with powerful cards. Being killed by your own win con feels ******* terrible. When someone mills 10 cards or exiles the top cards of my deck and then kills me with my own win con I just stop playing for the night. This is a **** mechanic that feels terrible. The whole draw of standard is to understand the meta…

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Alchemy

    Could you please, please, pretty please implement a way to toggle off Alchemy cards in Historic Brawl for players who do not want to play with and against these cards?

    30 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Not allowing instant speed

    During gameplay, I was unable to cast tailswipe at instant speed during my turn or opponents. I had mana available and no other cards were preventing instant speed spells.

    27 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  17. Ban Paradox Engine

    Please ban Paradox Engine, Historic Brawl is literally unplayable these days. The combos are endless

    24 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Bug: Basic Waste

    Wastes is a basic land card. On destroy search for a basic land card, this triggers wrongly but also inconsistently. I have no screenshots (I can probably get new ones). Boseju doesn't allow me to select a waste but cleansing wildfire does. I recall that field of ruin does not either (but I could be wrong on this). Somehow destroy land and opponent puts a new basic land into play isn't triggering properly for some destroy land cards.

    12 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  19. Arena Crashing

    Since the last update arena is crashing constantly when trying to start a new round of BO1

    30 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. intentional stalling

    players stalling ou the game when thye have no hand and no graveyard. stop rewarding slow players who eat at their desktops THAKS!

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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