MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5563 results found
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game crash in middle of the match
Game Crash in middle of the match. Repair it. Is very annoying.
9 votes -
MTG Arena crashing, colors challenge
MTG Arena crashing if I try to play in colors challenge, I can't begin a game. I wasn't expreriencing these crashed since I reinstalled the game recently.
10 votes -
Kaya's Ghostform vs Glass Casket - Creature Didn't Return Upon Exile
Kaya's Ghostform vs Glass Casket - Creature Didn't Return Upon Exile
Murderous Rider had Kaya's Ghostform attached but when exiled by Glass Casket Murderous Rider did not go back to my battlefield.
JackTupp is my screen name. Forget opponent. Match was approximately 8:30 PM EST.
26 votes -
counters not working on creatures.
it happened twice already to me and cost me both matches. my essence scatter countering broodmother. it will asked are you sure? when you click yes the spell will still resolve. same with another spell i countered it ask me if im sure i want to counter then the spell resolve. it also happened with my frilled mystic. please address this bug it cost me more matches today. should,ve been mythic now if those spells didn't bug.
10 votes -
Game skipped the parts of the attack phase
After blockers were assigned, the game skipped straight to the second main phase, without an opportunity to play instants to modify damage.
9 votes -
Opponent Mirror Matching
- I build a new deck
- I play a mirror match, sometimes for several games in a row
Question (please answer): Can you provide us with details on WHY this happens, how we can avoid it, and consider a game format that has ZERO influence on player matching? What's wrong with random matching? It allows your customers to test decks properly rather than with the Arena finger on the scale.
Question (please answer): Do you provide your customers with an explanation? How your algorithm works? Why they will never be matched against certain deck types (unless they switch the deck they…20 votes -
Sideboarding not saved in Bo3 Matches
Whenever I play Bo3 Standard Ranked, after my first round, I get to the sideboard screen, do my changes and press the Done button, but when the 2nd round starts, my changes aren't applied, I keep drawing the same cards I took out during the sideboarding.
13 votes -
Game crashing
Whenever I try to open the Mastery tab, the game crashes.
8 votes -
7 votes
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Godless Shrine not counting towards Shrine count
Godless Shrine not counting towards Shrine count during gameplay
7 votes -
Sudden Defeat
I was playing an opponent in Standard magic event and was already 1 win 0 loss against him. I controlled the game and when I played Ashiok (which in a controlled board state, against an opponent without resources, was very likely to win the game) the DEFEAT message suddenly appeared on my screen. It really looks like a hack since it would be a very big coincidence to instantly lose the game exactly at the moment I was going to win. I ended up losing the game and getting disqualified from the event (1 loss allowed only).
26 votes -
El juego se quedo en ese instante y no hace nada más
Estaba ganado y el juego quedo congelado no me quiero salir porque me van a dar el juego como perdido, por favor ayudar
6 votes -
peer into the abyss and smothering tithe game crash/lagg
casting
peer into the abyss
multiple smothering tithe on the battlefield
if opponent has more than standard amount of cards in deck the game will lagg,
if you have more than 100 tokens generated in one action the game will freeze9 votes -
Kaya's Ghostform vs Prism Realm
Kaya's Ghostform did not trigger when Prism Realm exiled the creature it was attached to.
22 votes -
Game hangs at match end
The game hung at the end of the match. Instead of returning to the main display and showing what was won, the screen just went black and stopped. I had to close out and restart the game.
8 votes -
Game hangs at match end
The game hung at the end of the match. Instead of returning to the main display and showing what was won, the screen just went black and stopped. I had to close out and restart the game.
8 votes -
Can't Gain Rank in Traditional
This is game breaking to me. I can't get to mythic because I can't play traditional and Bo1 ranked plays you against similar matchups.
I just won 2-0 in traditional and I didn't gain two, let alone one, rank. Currently at Diamond 3.2.
7 votes -
Opponent able to pay mana cost for mystical dispute without open mana
Opponent able to pay mana cost for mystical dispute without open mana
11 votes -
Error de Red
Cuando juego una partida contra otro jugador y termina, no me deja volver a jugar y me sale ese error, me deja jugar a Desafíos de colores pero jugar contra otro jugador no me deja hasta que cierre el juego y vuelva a entrar
8 votes -
Connection issues during draft games
In the last two days i lost 3 draft games due to connection issues.
Once the game froze as soon as i hit the "play" button and i found an opponent.
Another time my opponent went for a double block, i pressed pass to damage and the game froze.
Another time the game crashed during sideboarding.
I feel like i should have one draft refunded, since 3 games equals a draft, but i even more hope that you manage to solve these issues.
Hope those log files can help, even though i don't know if they are accurate.10 votes
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