MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2881 results found
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server issue?
weird stuff is happening today. i boot the game fine, though the "connecting to the server" with the spinning loading icon did take a bit longer than usual, but i either cant find a match, or the 2 times i did it doesnt progress correctly. first of said 2 games I was on the play and got my opening hand, chose to keep, and when the clock ran down for opponent, the game crashed. second game it didnt even load any hands and this time the timer ran all the way down and nothing happened. tried to concede and nothing…
14 votes -
matchmaking
There is an issue with the matchmaking server. I've attempted to join the Ranked Standard queue multiple times from two separate devices (laptop with Windows PC and iPhone 15) and each time it's either taken an extremely long time to connect or doesn't connect at all. And even when it finds an opponent, the game simply stalls at the opening screen prior to where you pick a hand.
14 votes -
after match making one player will time out then the game freezes
fix please after match making one player will time out then the game freezes
14 votes -
13 votes
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Achievement not granted - Yargle
I just won a game where I only cast a couple vanilla creatures and a load of planeswalkers and won. Should've got the Yargle Achievement but didn't, my deck list is below
22 votes -
My game crashes whenever a token dies
Whenever one of my tokens is destroyed, the game immediatly stops responding, and I'm forced to restart arena, making me lose the match.
At first i thought it was a connection issue, but then I noticed that the games run smoothly as long as no tokens are destroyed.
I play on Android, and for some reason the Capture Log button doesn't work as well, so I couldn't get it to compliment the post.9 votes -
Multiple games lock problems
The games have been locking causing timeout game loss. No actions possible. All since last update.
9 votes -
The game freeze if a token is sacrificed
The stupid game freeze if a token is sacrificed (i.e. food, clue) and no action can be taken. Even the option button disappear
8 votes -
Sound FX missing on iOS after yesterday’s update (v2025.51.20)
Despite all the MTGA audio settings/sliders being enabled, some sound effects are no longer audible after the v2025.51.20 update/download (e.g. sounds when casting spells or destroying permanents).
Note that the in-game music and ambient sounds are still working as expected.
Also note that repairing game files and reinstalling the iOS app has not resolved the issue.
Plenty of others have reported the same issue, so it’s definitely widespread:
22 votes -
Tend the sprigs does not work with changelings correctly
I cast Tend the Sprigs with a Firdoch Core in play. I did not get the 3/4 treefolk despite having a changeling on the battlefield.
8 votes -
Games just wont start
Either just never get into the game or if I do it stops when one of us is trying to keep or mulligan hands. Can't concede, timer starts for me or opponent but never ends the game just runs out and sits there. This is a bit absurd.
12 votes -
Online matches not working
On IOS, online matches not working. Crazy / freeze at the stage of deciding turn order. Tried uninstalling and reinstalling, no change.
13 votes -
Ranked Match Opponent Timed Out - Stuck in Match and Cannot Exit
While starting a ranked match, I chose my starting hand and continued. My opponent timed out but the match did not end. It also will not let me exit the match/concede. I have to restart my game completely to get out of the match.
13 votes -
Toph avatar changing to Viven in match
Currently have the Toph avatar equipped for my deck, but once in a match it changes to Vivien. It only seems to be doing it with this avatar as my Timmy one remains the same.
15 votes -
Manifest and water bending
A manifested creature with waterbend adds the waterbending’s additional cost requirement in order to flip it. You may tap creatures to help pay for this cost. I believe we should only need to pay the mana value. Ex: Benevolent Water Spirit from an Abhorrent Oculus trigger.
14 votes -
Death by Vanilla achievement not received
After playing 5+ vanilla creatures and winning (2 separate games), no achievement was unlocked. Please fix and reward the players who did it.
26 votes -
Chain veil is bugged
The chain veil is bugged. I should be able to activate Planeswalkers abilities multiple times.
15 votes -
nothing works across the world
pay people to monitor and repair the game
11 votes -
game does not progress passed the choose who goes first
Game starts to count down from 30:00 while trying to choose who goes first unable to do anything. Then once it reached 00:00 started to count up
12 votes -
Matchmaking failure
I waited over five minutes and could not get an opponent, and when I entered a match, I could not see my cards.
11 votes
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