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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1929 results found

  1. Cap standard rank to ONLY 60 card decks.

    Cap standard rank to ONLY 60 card decks. I don't think I need to write an essay explaining that it isn't fairly a competition if everyone has differently sized decks. It's obviously because the shuffling algorithm is broken and/or people who don't know how to deck build. This is unfair and not fun. So, do the only thing that I can see Wizards doing, and that's capping it. You don't need hundreds or even dozens of developer hours to do that.

    1 vote

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  2. Poison counters not being applied.

    Poison counters not being applied when Phyrexian Unlife is on the field and controlling players life is below 0.

    1 vote

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  3. rigged game azorius control pioneer

    I know that the system generally forces you to a 50% win rate

    Despite having a win rate below 25% due to bad RNG, how is it possible that I still have bad RNG? The opponents seem like bots with perfect skills, steals, and sequences; they don't give me a break.

    Do I think they're punishing me for being Spanish (racism), for playing control, or for being FTP?

    I still can't explain the ****** RNG I'm getting. I guess I'll have to rope these trash while I do other things like writing here or reading the newspaper, etc.

    If they…

    2 votes

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  4. rigged game juego trucado

    menos de 50% de winrate con azorius control en pioneer, por tanquear mmr o por jugar contra oponentes con un rng perfecto, hijos de puta con perfectos top decks y robos y todavía tengo que soportar el mal rng constante, no se si es por ser ftp o ser español, no lo se, pero buen amaño.

    Supongo que lo mejor es hacer rope a cada oponente mientras leo el periódico y así dejo de jugar a esta mierda cuando me baneen esta basura de cuenta con mal rng, porque el bueno no lo tengo nunca de mi lado, parece mentira…

    2 votes

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  5. Error al buscar en el juego

    Desde hace una semana al buscar una carta durante una partida el juego dice que ha de actualizar y me saca de la partida reiniciando el juego y tardando demasiado en realizar el reinicio de juego (como 5 minutos).

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. NICE PIONEER RNG RIGGED GARBAGE

    JUST RIGGED AF, MONKEYS OPPONENTS GETTING ******* PERFECT TOP DECKS WHILE I PLAY AZORIUS CONTROL IN PIONEER 7/10 TIMES, HOW RIGGED IS THAT GARBAGE, FTP ACC

    2 votes

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  7. Mill didn’t work correctly

    Playing a mill deck when I noticed cards like ruin crab or maddening cacophony were milling one card less than they should (ex: ruin crab should mill my opponent for 3 but would only actually mill 2). I lost a round with Bruvac the grandiloquent (doubles mill) on the field, casting maddening cacophony (mills 8), and my opponent had 16 cards in his library but it only milled 15.

    3 votes

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  8. gollum, riddle master disguise bug

    My opponent has a gollum, riddle master on the battlefield with Even as the choice. I cast Hunted Bonebrute for its disguise ability and gollum triggered. the ability cost 2 mana for its flip effect but says i can cast the creature face down for 3 mana so i dont believe it was supposed to trigger on that ability

    1 vote

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  9. Locked out of sideboard

    what even is happening on MTGA - Keep getting ranked down by having match randomly go from timeless to standard and my screen looks crazy :/

    1 vote

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  10. The opponets Thorin cannot be muted.

    The opponet's Thorin cannot be muted. It is extremely annoying to listen his shouting over and over again.

    1 vote

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  11. K'rikk Can't Use His Ability Properly

    I'm using a pc to play arena on steam. When I'm playing k'rikk you can only utilize his ability to play black mana pips with phyrexian mana if you do not have enough available mana to cast the spell, meaning it is harder to chain spells together.

    1 vote

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  12. 1 vote

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  13. Welcome To Sweettooth card Bug

    I believe the card "Welcome To Sweettooth" from Wilds of Eldraine is bugging out in MTG Arena. I have a deck with this card in it, and I sometimes play it, but the card does not behave as it is supposed to because of some programming bug. So the card is an enchantment saga without the "Read Ahead" ability, so its Lore counter should be incremented by 1 one each of my turns, but sometimes the card comes into play at stage 2 or even stage 3 with ALL previous lore effects. There is no setup to this bug other…

    0 votes

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  14. Paradigm spells not working with Prosper, Tome-Bound

    I was playing a commander deck led by Prosper, Tome Bound and I played the spell Decorum Dissertation, the black paradigm spell from SOS, playing it did not trigger his “Pact Boon” bottom ability that gives me a treasure token for playing cards from exile

    1 vote

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  15. Incorrect timeout issued

    I followed the instructions for reporting a bug via gameplay;

    I performed an infinite loop until I had enough creatures to block my opponents attack, fully, in the process my timer appeared because of my elongated process. After I ceased the loop, my opponent had a lot of triggers and casted a lot of spells from affinity and Urza’s wheel ability, which is when the bug occurred, because my timer came back up, even though I was rapidly clicking on resolve for my opponents, abilities and triggers, I was not adding anything to the stack. I was simply clicking resolve…

    3 votes

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  16. Cannot mulligan or scry

    Linux mint PC

    Every time I mulligan I cannot drag a card from my hand to the library. I have had to quit multiple ranked games as I cannot move passed the mulligan screen.
    I have experienced similar problems with scrying, I cannot drag the top card to the bottom so I have to just leave the card on top of my library. This has put me at a disadvantage in games but I have still been able to keep playing in this case.
    I have attempted to fix game files already to no avail.
    This has been affecting me…

    2 votes

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  17. can't tap lands to activate abilities in my opponent's turn

    Couldn't activate Uthros' ability to generate mana and activate Secluded Starforge which would have saved me this game. I lost a ranked game for this. I invest time and money in this game and it's already hard enough to rank up without your client actively trying to sabotage me.
    That's ********. Fix your game.

    1 vote

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  18. Game did not let me play spells but only attach

    during the game, I was able to attack 1-2 times but was not able to play spells
    the game froze and the buttons didnt work
    please check the log

    2 votes

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  19. Kaldra Compleat

    Kaldra Compleat doesn't exile creatures when it deals combat damage.

    1 vote

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  20. product suggestion

    Do something about habitual slow players. the report button is fine, but actually do something about those reports. 99% of the matches I ay are filled with peole who stall max time. when you emote "your go" they spam "thinking" while abusing the clock

    2 votes

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MTG Arena Bugs & Product Suggestions

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