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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1745 results found

  1. v

    atualizei meu notebook, e agora estou tentando acessar o arena, mas toda vez que eu tento acessar, aparece a mensagem abaixo e eu não consigo identificar onde está o problema. Já desinstalei e instalei novamente e não adiantou. Já tentei procurar o problema na lista de problemas e nada também. Alguém pode me ajudar?

    1 vote

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  2. Game still crashes while trying to connect to a match

    Amazing that after all the years and millions of dollars of income Wizards has had to fix this problem, it doesn't seem to have improved at all. And all the myriad glitches and poor programming, like the words dissapearing from the pause screen, haven't budged at all. Because Wizards simply isn't interested in fixing their broken game. When bugs make the game unplayable, like the matchmaking bugs, it makes me play other games.

    1 vote

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  3. 1 vote

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  4. Two huge bugs, so bad!

    Recently the game has two huge bugs,three daily tasks become 24/25,it can be done unlimited times .Draft Token obtained for new game accounts also can be done unlimited times .Many people have gained improper benefits by exploiting these bugs.Over 200000 gold coins and over 100 wildcards .I spent over $2,000 on this game,Now I feel so stupid,If you don't punish these accounts for exploiting the vulnerability,I will never recharge the game again !!!!!!!!

    1 vote

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  5. 1 vote

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  6. daily missions

    I completed my daily quests and didn't receive any of the rewards

    5 votes

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  7. Liliana of the Veil ultimate UI

    Repro: Ultimate Liliana of the Veil, especially if opponent has a pile of tapped lands.

    Platform: Android, although I suspect all mobile clients would suffer this problem.

    Results: Every permanent has a selector for either pile "1" or pile "2", but for permanents stacked on top of each other such as lands, these are difficult to click, hard to read, and impossible to associate with a specific permanent. This impacts gameplay as you cannot effectively put opponents off a specific color or otherwise create the best/worst pile.

    Expected results: Ultimate should either automatically spread out all permanents or utilize a…

    15 votes

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  8. Basic Lands Showing as Card Backs.

    All of my basic lands are showing as a card backs, even in my deck
    so I couldn't scry to find colors as I had no idea what land was what

    1 vote

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  9. Text of Card Abilities is not shown

    The Text of all Card Abilities is not shown (see Screenshot example). This is the case for every Ability (like Trample, Reach, etc.)

    1 vote

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  10. typo

    typo on companions

    1 vote

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  11. Stuck on "Waiting for the server" on Android on login

    Since the countless other threads have apparently been ignored entirely, submitting a new one. I have not been able to get the Android app to work on two different phones for over a year. Samsung Galaxy Note 10+ and SAMSUNG Galaxy S23 Ultra. Using gigabit internet, so no speed issues, and no VPN. As soon as I log in, all I get is a screen that says "Waiting for the server". Uninstalled and reinstalled the app. Cleared the cache. Tried on 4g/5g instead of WiFi. Literally nothing works. As someone who has spent literally thousands of dollars on gems since…

    2 votes

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  12. Torch the Tower

    Torch the tower will lock up the client to the point you will loose your turn when you cast. This has happen in two different matches back to back with the same result.

    1 vote

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  13. game stucked on checking for active matches. cant access anymore

    My game stucked on checking for active matches and cannot access anymore. Reinstall tried and it did not work. System not freezed, thus I suggest you to check the database and see if there is any issue on game status.

    repro steps:
    1. access game with my account
    2. game lunching and stucked on "checking for active games"

    expect result:
    1. game lunching successfully

    actual:
    1.game stucked on checking for active games

    notes:
    1.platform: PC
    2.Account using: 675804186@qq.com

    23 votes

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  14. Starter Decks Event

    I started playing MTG Arena again. I deleted all the decks I had and have been playing the Starter Deck Event to know the new cards and I noticed two unexpected behaviors:

    • Wins/rewards "tracker" won't reset when I change the deck.
    • Some decks are not being added/displayed in my library.

    The verion is 2023.25.0.4534.997312

    4 votes

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  15. Unknown Prompt ID (176)

    Received the following in-game. A minor bug, but thought I should report it.

    2 votes

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  16. Alternate art issues with transforming cards

    Outside of an active match, when right-clicking a card that can transform (i.e. battles, NEO sagas, werewolves) while an alternate art is selected, it will not show the transformed side of the card, while displaying a message saying "This card cannot transform". While normal art is selected, it still displayed the transformed side next to it, as per usual.

    2 votes

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  17. mac forgets resolution, shows invalid options, lies about size

    m2 mac laptop

    • often when clicking the gear icon, all the text for options, like "graphics" is blank - you can still click to change options, and text in dropdowns does appear
    • sometimes all the text on the first "options" screen (e.g. to select graphics vs. audio settings) - is missing
    • the game will show a size that is clearly not the current size of the app
    • the game will not have all the size options available, and is forced to be much smaller than full screen size.
    • When going into full screen mode, a very small resolution is used…
    4 votes

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  18. Mac Unclickable Objects - Full Screen Issue?

    With a spell on the stack I am unable to click the up/down arrows behind the stacked spell to resolve the ability. There is no minimize stack button like there sometimes is.

    1 vote

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  19. Golden Pack Meter Stays on Screen When Leaving Store

    Sometimes when I open the store, the golden pack meter stays on the screen when I go to another page. The only way to clear this visual bug is to go back to the store and then back to another page. This only happens sometimes but not sure what triggers it.

    1 vote

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  20. 3 sleeves and one pet all black

    Fix the bugs! Since the WOE set came out, I can't see three of my sleeves (I have no idea which ones they are, but they all appear to be black. Like the one in the photo I attached). Does anyone else have this problem?

    1 vote

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