MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1759 results found
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daily missions
I completed my daily quests and didn't receive any of the rewards
5 votes -
Liliana of the Veil ultimate UI
Repro: Ultimate Liliana of the Veil, especially if opponent has a pile of tapped lands.
Platform: Android, although I suspect all mobile clients would suffer this problem.
Results: Every permanent has a selector for either pile "1" or pile "2", but for permanents stacked on top of each other such as lands, these are difficult to click, hard to read, and impossible to associate with a specific permanent. This impacts gameplay as you cannot effectively put opponents off a specific color or otherwise create the best/worst pile.
Expected results: Ultimate should either automatically spread out all permanents or utilize a…
15 votes -
Basic Lands Showing as Card Backs.
All of my basic lands are showing as a card backs, even in my deck
so I couldn't scry to find colors as I had no idea what land was what1 vote -
Text of Card Abilities is not shown
The Text of all Card Abilities is not shown (see Screenshot example). This is the case for every Ability (like Trample, Reach, etc.)
1 vote -
1 vote
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Stuck on "Waiting for the server" on Android on login
Since the countless other threads have apparently been ignored entirely, submitting a new one. I have not been able to get the Android app to work on two different phones for over a year. Samsung Galaxy Note 10+ and SAMSUNG Galaxy S23 Ultra. Using gigabit internet, so no speed issues, and no VPN. As soon as I log in, all I get is a screen that says "Waiting for the server". Uninstalled and reinstalled the app. Cleared the cache. Tried on 4g/5g instead of WiFi. Literally nothing works. As someone who has spent literally thousands of dollars on gems since…
2 votes -
Torch the Tower
Torch the tower will lock up the client to the point you will loose your turn when you cast. This has happen in two different matches back to back with the same result.
1 vote -
game stucked on checking for active matches. cant access anymore
My game stucked on checking for active matches and cannot access anymore. Reinstall tried and it did not work. System not freezed, thus I suggest you to check the database and see if there is any issue on game status.
repro steps：
1. access game with my account
2. game lunching and stucked on "checking for active games"expect result:
1. game lunching successfullyactual:
1.game stucked on checking for active gamesnotes:
1.platform: PC
2.Account using: 675804186@qq.com23 votes -
Starter Decks Event
I started playing MTG Arena again. I deleted all the decks I had and have been playing the Starter Deck Event to know the new cards and I noticed two unexpected behaviors:
- Wins/rewards "tracker" won't reset when I change the deck.
- Some decks are not being added/displayed in my library.
The verion is 2023.25.0.4534.997312
4 votes -
Unknown Prompt ID (176)
Received the following in-game. A minor bug, but thought I should report it.
2 votes -
Alternate art issues with transforming cards
Outside of an active match, when right-clicking a card that can transform (i.e. battles, NEO sagas, werewolves) while an alternate art is selected, it will not show the transformed side of the card, while displaying a message saying "This card cannot transform". While normal art is selected, it still displayed the transformed side next to it, as per usual.
2 votes -
mac forgets resolution, shows invalid options, lies about size
m2 mac laptop
- often when clicking the gear icon, all the text for options, like "graphics" is blank - you can still click to change options, and text in dropdowns does appear
- sometimes all the text on the first "options" screen (e.g. to select graphics vs. audio settings) - is missing
- the game will show a size that is clearly not the current size of the app
- the game will not have all the size options available, and is forced to be much smaller than full screen size.
- When going into full screen mode, a very small resolution is used…
4 votes -
Mac Unclickable Objects - Full Screen Issue?
With a spell on the stack I am unable to click the up/down arrows behind the stacked spell to resolve the ability. There is no minimize stack button like there sometimes is.
1 vote -
Golden Pack Meter Stays on Screen When Leaving Store
Sometimes when I open the store, the golden pack meter stays on the screen when I go to another page. The only way to clear this visual bug is to go back to the store and then back to another page. This only happens sometimes but not sure what triggers it.
1 vote -
3 sleeves and one pet all black
Fix the bugs! Since the WOE set came out, I can't see three of my sleeves (I have no idea which ones they are, but they all appear to be black. Like the one in the photo I attached). Does anyone else have this problem?
1 vote -
Not getting gold from daily
I'm not getting gold from trying to complete my daily quests before MOM launches on 4/18/23. I keep trying to cross the finish line but I'm not getting credit for it. My quest is to play 40 creatures and I'm stuck at 39. I've played well over enough creatures to complete the quest, but it's not happening.
4 votes -
Silver Dragon Pet Crash
Silver Dragon Companion (Pet) is absent in companion list and if I click on it, the Arena program crashes. It doesn't matter if I do it on the profile as default pet or on a per deck based companions selection. Maybe a skilled scripter could remove that bug?
1 vote -
Disable animations
Enter settings that allow you to disable animations.
Specifically, the settings should allow you to disable the animations of: pet, saga cards, all animations in general8 votes -
Pact of Negation ability doesn't allow activated abilities to respond by default
If you cast Pact of Negation and you don't have the mana to pay the "you lose" tax, BUT you do have an activated ability that will win you the game during your upkeep, Arena will by default not allow you to use the activated ability unless you lock in priority control on your opponent's turn.
For example, you play Goblin Charbelcher. Your opponent casts an artifact removal spell on their turn, you counter it with Pact of Negation. You have 4 red lands in play. The turn passes to you, and you should be able to activate Charbelcher during…
7 votes -
Home Screen background is white
After the 10/20/22 updates, on iOS/mobile app, the Home Screen background image is missing. This leaves the screen with the appearance of a bright white background. Overlayed text and images are either obscured or not visible at all as a result.
13 votes
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