Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


564 results found

  1. Razorlash Transmogrant

    Returning Razorlash Transmogrant from my graveyard should cost only 2 [U]. This is not working properly in the mobile app on iOS.
    Please have a look and fix accordingly. Thank you.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. won't load past "checking for active matches"

    On my PC (windows current) game will not load beyond "checking for active matches". It appears to update. I have wiped it several times, and reloaded it. I have tried to reload it a number of times over itself. This has been going on for a couple of months. Nothing works.

    I had this problem previously with "Loading Initial Scene", but after a few weeks, it came back and I was able to play. I can't play on my PC.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Can't cast at Instant speed

    Couldn't cast Desynchronize at instant speed 2 turns in a row. First time it just skipped to my turn (didn't select the skip turn button). 2nd time I put a stop at the end of their turn and still couldn't, but then it lit up and let me cast it during my main phases. This was in the traditional draft Decathlon event :(

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Daily Quests Timer

    My daily quests aren't updating. The timer just keeps on refreshing. It is very annoying because I am trying to grow my account and one of my favourite things to do in MTGA is the daily rewards grind. Please fix it.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. トップ画面が白くなった

    2022.10.21のアップデート適用後トップ画面が白くなった。
    それ以外の画面は今までどおりの表示。

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Start screen bugged on mobile (android)

    I downloaded the neuesten Update for my mtga mobile App (android) today and now my Start screen looks like in the attached files

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. draft from abilty (Alchemy) not working with card style

    i bought this Order of Midnight and Murderous Rider card style from the shop and this card style did not work on Raddic tal zealots draft abilty

    hope you fix this or refund me

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Rewards being presented repeatedly on every log, and between games

    Hadnt played in months and now every time i log on or finish a game i have 6 pages of rewards that appear and forces me to click through every time. Its not giving additional copies of cards or gems, just showing them to me repeatedly. This is showing up on mobile and PC

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Background Muisc Issue

    So I’m having the same issue. I figured I’ll just report it every time I have it until it gets fixed.

    I’m on IOS, and the bug happens almost immediately when I flip back from the drop down command center screen.

    I spend almost every game flipping back and forth to un-pause my music despite it only lasting a fraction of a second. It’s starting to make my games last about 4-10 times as long as they normally would.

    I notice that maybe 1 in 100 times I can trick it to stay on for between 6-12 seconds while I’m…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. i get stuck on "loading card database" after installing about 50MB

    it doesn't install the game when in this state so I have to manually close and re-open it every time this happens

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Anyone else having issues with visuals in MTGA since the update? Cannot see life total, power/toughness, or card names.. its unplayable

    Anyone else having issues with visuals in MTGA since the update? Cannot see life total, power/toughness, or card names.. its unplayable

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. OPPONENT PET BUG SLEEPING

    Opponent pets always sleeping

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. unable to login

    i can't login to my account. on my pc or android. every time i login it says unable and i can either go to forums, reconnect, or log out. please adcise.

    56 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Map covers Loyalty of Planeswalkers

    When you have four or more Planeswalkers, the tree covers the loyalty counter of your Planeswalkers

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. missing text

    After the scheduled maintenance today for The Brother's War release, I logged in to MTGA to find that all cards in my Collection and in the Store are missing the text for Card Name, Card Type, Power/Toughness.

    I'll log in later on to see if the problem still exists, but that's a bit of a bummer for a new set release to drop and I can't even play.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Name and type on stained glass version of card is broken.

    The name and type on the stained glass version of the card is broken when the language setting is set to Russian, Japanese, or Korean in the iOS and macOS versions of the app.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Notification on decks

    Similar to when I have a pack to open, or their are daily deals I haven’t yet checked, I have the little light under my “decks” area of the interface at the top. When I click decks, there is nothing for me to interact with to remove that notifying light.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Can’t play since update

    Most the buttons won’t respond anymore. Can’t read messages, shop in the store or play a game. I can go to profile or store or mail but can’t click on anything Afterward. All my other programs are fine. I uninstalled and reinstalled the game.

    Using a touch screen Microsoft 1724 PC with windows 10 pro

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Anointed Peacekeeper Making Deck Unplayable

    Every time I play Anointed Peacekeeper my client crashes, I climbed to mythic last season using mono white with Anointed Peacekeeper and now I can't play the deck because the card crashes my client without fail.

    Verified files already,
    All drivers up to date,
    Intel i5-8400
    GTX 1070 Ti
    16 gb DDR4 RAM

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base