MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. MacBook Pro m1 Pro 16" issues

    Arena client minimizes itself when going from main menu into a match as well as when switching from searching for opponent to starting match. There are a few other times where it exits out of full screen and minimizes itself, but I can't recall them at the moment.

    Only have one resolution option in Graphics options of Settings menu in match.

    Arena client will not load past black screen if opened by clicking Arena icon, can only play game if launched through Epic Game Store.

    18 votes

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  2. Notification on decks

    Similar to when I have a pack to open, or their are daily deals I haven’t yet checked, I have the little light under my “decks” area of the interface at the top. When I click decks, there is nothing for me to interact with to remove that notifying light.

    3 votes

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  3. Bone splinters locking up bug

    2 matches in a row I went to use Bone Splinters and after targeting an opponents creature it never prompts me to sac my own. I ended up timing out and wasting a draft token because of this.

    3 votes

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  4. No selection option

    Option to sacrifice an artifact when I cast voltage surge does not appear so I just sit there timing out.

    3 votes

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  5. checking for active matches bug

    https://mtgarena-support.wizards.com/hc/en-us/requests/2499745

    issue not solved, still cannot play the game or load the program to homescreen to deckbuild or change options.

    8 votes

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  6. Eldraine Fox Pet broken since Baldur's Gate update 2022

    I updated the client, started the game, started a match and I noticed it immediately. Not just in one match but in every match. The fox pet that I acquired from the Eldraine season pass is just roughly 1.5 its usual size, it looks really oversized that way. When I click that flask right next to it, I am now also unable to change its colour to blue or black like I used to be able to.

    3 votes

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  7. Tear Asunder shows that it can be cast when you cannot cast it

    Tear Asunder shows that it can be cast if you have no legal targets for the un-kicked version and no mana for the kicked one.

    3 votes

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  8. Can't change pet after latest game update

    I can't change my pet since the latest game update. This issue did not occur previously. I am playing on an Android mobile device.

    3 votes

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  9. Screen Resolution

    PC
    Cant change resolution.
    No other options.
    Game start in window mode by default no matter how I set it. Edit the reg but the game overwrites when it start.
    Was playing 1280x720 before. My monitor is 1024x768 with and hdmi to vga adapter. Never work well, constantly going to one resolution to another between matches. Just entering the config screen solves the issue. I would play in my native resolution, but the cards dont show in a 4:3 aspect ratio.
    I find incredible how you manage to broke something new with every update. Just need my screen settings not…

    22 votes

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  10. Enlist mechanic bugged game.

    Game wont move past attack phase. Game looped.

    2 votes

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  11. Missclick Mastery tree progreession

    Missclick Mastery tree progreession

    Im upgrade Mastery tree progreession missclick. i thought my mouse do double click and i dont want bought it

    2 votes

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  12. Client crashes

    Apple iOS crashes constantly. Have to Uninstalle and reinstall to be able to try and play.

    8 votes

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  13. Mana not visible behind Tasha's hat

    In the screen, there is two mana: one blue from snow source, and one blue regular, hidden behind the hat. I guess it can occure with many portraits. Would it be possible to pull mana symbols in front of the portrait, or to make portrait partially trasparent for mana?

    4 votes

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  14. crash each time I exit

    I cant' close the game normally.

    Uninstall and reinstall did not fix anything.

    The game freeze each time I want to exit (by clicking on the exit button or press Alt F4)/

    Windows says each time "programm not respond" and I have to "end task"

    Very ennoying

    18 votes

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  15. Match History

    Arena NEEDS a match history that at minimum records matches played, opponents, and wins/losses. I've searched for other threads about this, replied, upvoted, and am now posting my own suggestion.

    I just played an amazing match, where the opponent made a play just to point out something that I'd missed before beating them. I want to send a friend request to them to say "that was awesome, thanks!", and maybe play them again - but there's no way for me to find their full ID#.

    5 votes

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  16. Draft picks invisible

    I would like a refund on my SNC draft as i encountered a bug impacting my picks.
    I started the draft on Android
    I drafted normally until pack 2, pick 6
    At this point, I saw a pack was on me but no cards on screen (see screenshot)
    I was not able to pick anything
    I had to log out and then log in
    At this point, the cards were there but it was Pack 3 pick 4, so the draft was ruined

    7 votes

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  17. cant login

    Downloaded onto windows 10 home and after it did setup it goes to Chandra staring menacingly with no login window to even enter my username/password. tried closing and reopening and even uninstalling and reinstalling and i cant get into the game.

    40 votes

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  18. Mac login

    The Mac Client is getting stuck at Loading Card Database. It keeps cycling through, but never progressing.

    4 votes

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  19. Pets Obstructing Cards

    On Android, pets currently obstruct the ability to long-press on artifacts/enchantments that have been pushed all the way to the right of the screen. This problem is most evident with the new projected Fish pet, which frequently hovers over the cards and makes it impossible to view more details. Suggest that either that pet in particular be sized down or cards moved to avoid collisions with pets.

    9 votes

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  20. Exquisite blood and marauding priest

    Exquisite blood and marauding priest start an infinite loop. The game has basically ended because loop. But big issue game takes away ability to concede so you basically have to watch. And it can go on forever because it’s 1 life point at a time. I haven’t experienced any other loop take away the post where you can concede

    4 votes

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