MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1729 results found
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3 votes
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Background bug
Background is blinding white. Started after newest update. I cleared my cache and nothing changed, I deleted and re-downloaded the game and nothing changed.
Phone: Samsung Galaxy s20 Ultra
Android version 12.5 votes -
Account
Ho installato ed iniziato a giocare oggi, eppure al momento della creazione dell'account mi diceva che ne esisteva già uno con la mia email e sono stato costretto ad entrare in esso, con un nickname non deciso da me.
L'account era ancora al tutorial quindi non usato, ma vorrei poter mettere il nickname che io volevo, o dovrei rifare tutto da capo!
Ora mi chiamo "Racanyo", non so perché, ma io volevo "Poldaravo"!1 vote -
too big and fail (download time exceed 6 hours for me)
to download the 6.6 Go of the game with my network, i need 6 hours and i have always the message "you are disconnected (for inactivity)" after the end of download.
Then i must restard MTGA and download restart.
But after X times of restart MTGA/download, the game is corrupt and i could not play.
i have not this issue before the last update of november!!! Please could you put a all in one file to download !!! with chrome i could download the 6.6 Go and after doing the install
1 vote -
MASTERY TREE
Every time I try to spend orbs the game crashes at the mastery tree. On windows since Brother's war
4 votes -
Unfinity Lands bugged.
The unfinity basic lands are bugged, in game they have an ugly red border on the bottom of the zoomed in land art. It's quite horrible. This bug does not seem to occur with any enemy unfinity lands or with lands viewed in the deck builder - they have the black bottom as normal.
Don't know how to reproduce.
On PC, Windows 10.3 votes -
Map covers Loyalty of Planeswalkers
When you have four or more Planeswalkers, the tree covers the loyalty counter of your Planeswalkers
3 votes -
Arena crashes every time while closing on windows
- I open Epic Games and launch MTG Arena. Play and close the game, the game crashes while closing.
- PC
- MTG Arena works correctly until I close it, the game crashes while closing and I have to use the task manager to close it.
- The game should close without crashing.
- ---
- I have found no workaround.
2 votes -
MTG arena
It would be nice to have a little clock for the time in the left or right hand conner of the UI
1 vote -
Daily deal carousel scroll gets reversed
If you try to scroll the daily deal card carousel while one of the card previews is zoomed/popped out, the scroll direction is reversed (ie, you drag the bar to the right, but the bar wants to go left).
If you wait until the card previews are not zoomed at all, and move your cursor to the scroll bar, then the direction will be correct.
This issue started after the latest update (3-5 april?).
1 vote -
card frame doesn't match color of card
Special card frame for the card Brutal Cathar is black. Actual color of the card is white. This led to a game loss due to selecting the wrong color for protection. A simple premise of this game relies on knowing the card's colors at a glance and that is removed with the UI of Arena.
1 vote -
Text missing from cards and life total
I've just updated the game, and although most seem to work just fine, some text has disappeared from the cards (name, types and stats). I played a game to see if it worked and it did, but also the life totals were blank
3 votes -
Fresh install stuck on Initializing Location Database (Windows 11)
Could not access the game because it was "initializing localization database" indefinitely. Windows 11, brand new build.
Uninstalled the game using a 3rd party uninstaller (Revo) to purge PC of all files related to the game, in addition to manually deleting the Wizards\MTG Arena folder in Program Files. This was done per the instructions of an Arena support rep.
Tried a fresh install and the same problem persisted. After speaking with a rep, they suggested I uninstall again and "Download the latest .msi file by following this link:
https://mtgarena.downloads.wizards.com/Live/Windows64/versions/4277.956000/MTGAInstaller_0.1.4277.956000.msi". After a the full uninstall and the setup for the…3 votes -
Undergrowth double counts prototype creatures on tooltip
The tooltip for cards using the Undergrowth Keyword (i.e. Mausoleum Secrets) is incorrect when prototype creatures are in graveyard. They seem to be counted twice, but when played only count once (the correct ruling).
Happens on iPadOS 16.1.1 (20B101)
Client Version: 2022.22.50.649.979269Expected: 1 prototype creature in graveyard, mausoleum secrets has a (1) on it, is cast and gets a card costing (1) or less
Current Behavior: 1 prototype creature in graveyard, mausoleum secrets has a (2) on it, is cast and gets a card costing (1) or less
2 votes -
2 votes
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Game wont run keeps lagging out and crashes
Game wont load and lags out constantly with the new update.
Haven't been able to play since the update.
When will this be fixed?
3 votes -
auto tapper: choose mana to leave open
an optional setting:
either drag and drop or long press a card to select the mana to cast itopen a tree that either:
shows the spells or abilities to leave open
or shows the mana to leave openshow the life you would pay/make it a decision if you could tap without paying life
1 vote -
「選定された平和の番人/Anointed Peacekeeper」のETB能力によるカード検索UIが日本語で正常に機能していません
日本語環境において、「選定された平和の番人/Anointed Peacekeeper」のETB能力によるカード検索UIが正常に機能していません。
漢字を含むカード名を検索する際、漢字の後に括弧付きでフリガナを入力しなければならないようになっています。
フリガナ無しで検索にヒットするようにしてください。7 votes -
wildcards are used randomly cause of interface error
If I search in my collection for a card name the game freezes a while. Then when u press enter to see if something will happen, your wildcards are used to craft some random card u didnt even wanted to craft. Happend 2 times already.... I want my wildcards back!
1 vote -
Can't concede
[BUG]
The concede button disappears randomly. Please fix. Having to close the game and reopen it after every game is super annoying.
1 vote
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