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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1551 results found

  1. Pet not "Sleeping"

    When emotes are disabled, opponent pets just "sleep". For example, the red dragon pet just sits there. For some reason, the "robot raccoon" or "elemental raccoon" pet (looks metallic) runs along the screen, then constantly looks at opponent, then you.

    1 vote

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  2. Mobile-Crashes after almost every game

    After nearly every match the game crashes, regardless of victory or defeat, and regardless of whether or not I touched the screen more than once to 'leave battlefield'

    1 vote

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  3. Mobile users difficulty with high number of cards in hand

    When playing with or against a deck that ends up giving you many cards in hand, it's basically impossible to tap the sliver of card that you're intending to discard. And most of the time, even when you do pick the right card, once you let go of it the wrong card has been selected.

    There are games when I have 25-30 cards in hand for whatever reason (Peer Into The Abyss, for example), and it has taken me three timer extensions to try and select the cards I want.

    When dealing with that many cards at once, there needs…

    8 votes

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  4. Can't enter the game - endless waiting for serven then balck screen

    Magic down- can't enter the game -waiting for server

    1 vote

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  5. Broken with Windows 11

    Your Arena software does not work with Windows 11. it takes way too long to load between games--this never used to be the case before Windows 11 or the November update. It is almost as unplayable as the Epic software for Mac, which has been broken since the November update screwed up the screen size.

    1 vote

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  6. Stack blocks planeswalkers crom targeting in current UI

    During last 2 matches i was unable to target my planeswalker with spells due to the current stack blocking them from targeting, perhaps add a button to hide current stack from view?

    4 votes

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  7. Friend Challange not working

    Whenever I try to challange my friends in arena all decks are labeled as unusable even if they fit the 60 card format or brawl format. All of the decks that are standard, historic or other 60 card decks for friend challanges are circled in red but none of them work. It works if we direct challange but otherwise all decks are considered unelligable for challanges.

    4 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Gold not awarded from daily quests

    since the last server update no gold was awarded after completing the daily quests (500/750) its now more than a week of daily grind

    7 votes

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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Cant read my hand

    On PC you can't read any of the details of the cards in your hand until you hover over them. This makes it take way longer to make decisions about what to pay. My eyes are way faster than the mouse.

    1 vote

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  10. Rank not leveling.

    While playing there is no Rank Tier that is visible before or after matches. When I visit my profile it shows that I am Bronze Tier 4 even though I have won enough to level higher. After wins there is no progression or indication in rank tiers, so this affects my seasonal rewards.

    22 votes

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    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  11. Game extermely laggy. Too much motion, no accessibility option to reduce motion

    Allow disable sound, to free up system resources. Also allow an accessibility setting to reduce motion.

    1 vote

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  12. 1 vote

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  13. Network Error

    Network error when attempting to complete tutorial. This is the only place it happens. I deleted all the default decks before completing the tutorial, so I think I broke it, and I can no longer complete the tutorial.

    1 vote

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  14. Incorrect Rules Interaction

    Was just in a game where attacking creatures dealt no damage to opponents life total, even though no blockers were assigned.

    1 vote

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  15. Bug/impossible

    I have the mtg arena on my cell phone with a snapdragon 865 processor, during and after we finish the matches the game crashes, staying on the black screen. To play again I need to restart the cell phone... but then it repeats what happened above.
    I bought gems to use in mastery, but it's impossible to play because of game crashes!
    How to proceed? If there is no solution, will Wizard return my money?
    my email: giancarlo@energis8.com

    1 vote

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  16. No friends showing in friends list

    My friends list is showing 0 friends and not showing any friend requests. I have 30+ friends but none show up. I use iPhone and MacBook. I can not do any challenges unless I do direct challenge. Would be nice to be able to play with friends and see when they are online...

    12 votes

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  17. 1 vote

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  18. Arena fechando

    O Arena fecha sozinho após uma partida, idependente da versão que eu use. Seja ela diretamente da WIZARDS ou pela EPIC GAMES. EU não consigo jogar mais de duas partidas. Verifiquem esse bug, adoro o jogo porém com esses problemas fica difícil ter uma boa experência do jogo!

    1 vote

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  19. friends list

    Im using windows 10 and my friends list keeps saying im offline but im able to play normal games but it wont let me send challenges

    1 vote

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  20. Bug on daily mission!

    Since de the last update my daily mission dont update, it are with same number mission complete.

    4 votes

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