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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1729 results found

  1. Some saga enchantments have a black text box

    For some reason a bunch of Saga cards now appear with a black text box, making them unreadable.

    This seems to be the case only for green and red cards.

    4 votes

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  2. Mac login

    The Mac Client is getting stuck at Loading Card Database. It keeps cycling through, but never progressing.

    8 votes

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  3. There needs to be an automatic stop before resolving reveal hand effects

    In order to preserve card secrecy in BO3 games, there should be an automatic stop before resolving all reveal hand effects in order to allow concessions even if the player otherwise has no valid responses.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. Questss not updating

    Saturday, it said I had 19 hours to go until refresh. I thought, Okay sunday it will refresh. Yesterday afternoon it said I had 15hours before my quest refresh/reset. I logged in a little while ago and it said I had 14 hours to go. It should have refreshed by now.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Opponent Mana Visibility

    I play on the Android app, and during the game, it is almost impossible to see how many lands my opponent has. Their avatar covers up the number of untapped lands if any others have been tapped, I guess because they get pushed to the left. And there's no way to click on them to get them to pop up, like tapping any other stack of cards. This impacts decision making, and in several instances, I have mis-estimated how much they had available and made major misplays that likely cost me ranked games. Like thinking they didn't have enough to…

    2 votes

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  6. Collection

    Collection button in profile does not work

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Sound and Spotify

    Mtg Arena does not allow my selection of music (Spotify) to play over arena gameplay or mix. In the past the sound from arena shut off and not play while my music or audio selection would have play. In short, I can not listen to music on my phone from another program while playing arena where this was available in the past.

    2 votes

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  8. Verificando partidas ativas

    Já faz dois dias que meu jogo não abre e só fica na tela com a informação de "verificando partidas ativas". Quero jogar e não consigo

    15 votes

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  9. Carbon Black Antivirus thinks Arena audio file is Bitcoin Miner

    After the November update for Brother's War the antivirus software, Carbon Black thinks the audio files in the update are Bitcoin mining software. The game will launch to a black screen with a cursor.

    Windows 10, PC

    2 votes

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  10. crash each time I exit

    I cant' close the game normally.

    Uninstall and reinstall did not fix anything.

    The game freeze each time I want to exit (by clicking on the exit button or press Alt F4)/

    Windows says each time "programm not respond" and I have to "end task"

    Very ennoying

    31 votes

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  11. 40 votes

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  12. Audio Issues with Pandora on IOS Phone

    Since the last update, on the latest IOS, when playing MTG Arena, I cannot play audio music from Pandora while playing. This occurs whether the Arena sounds are on or scaled all the way down. I never had this issue before. It keeps stopping the pandora once I touch the screen.

    Please help, thank you!

    3 votes

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  13. Performance degrades when using mouse polling rates over 1000Hz

    I have a few different gaming mice and recently switched to a Razer Viper 8k. I've found that when the polling rate of my mouse is set over 1000, the framerate in MTGA begins to drop when the mouse is moved.

    Using the Razer Synapse software, I can set the polling rate 1000, 2000, 4000, and 8000. I've not had issues with any other games when using the 8000Hz polling rate. When I use this setting in MTGA, I literally have to stop moving my mouse for a second in order to click on a card or button, then I…

    1 vote

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  14. Store

    The mtga store in IOS does not display the question mark icon that provides details of the product you are trying to buy.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. 1 vote

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  16. Razorlash Transmogrant

    Returning Razorlash Transmogrant from my graveyard should cost only 2 [U]. This is not working properly in the mobile app on iOS.
    Please have a look and fix accordingly. Thank you.

    1 vote

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  17. checking for active matches bug

    https://mtgarena-support.wizards.com/hc/en-us/requests/2499745

    issue not solved, still cannot play the game or load the program to homescreen to deckbuild or change options.

    14 votes

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  18. Traduction française page bug

    L'interface est en anglais donc galère pour comprendre comment poster ou signaler un bug, un truc qui devrait prendre 1 minutes en prend 10 car on nous redirigé vers des pages qu'on ne comprends pas alors que l'on voulait juste signaler un bug

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Bug signaler bug

    Soit vous ne proposez pas la page précédente pour signaler un bug avec une redirection ici ou vous annuler la redirection

    1 vote

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  20. Card text can be difficult to read on mobile

    It can be very difficult sometimes to read card text, even when zoomed in on a card, especially on planeswalkers and other text heavy cards. I suggest adding larger text in a scrollable box on the right side of the screen when zoomed in. That space is currently empty as can be seen in my photo.
    Thank you for your consideration.

    1 vote

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