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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1912 results found

  1. “Recently played” Playblade not updating.

    The “Recently Played” playblade is no longer updating. I played quickdraft but it didnt appear in my “recently played” play tab. Instead, it just shows other formats which I have not played since the precious update.

    3 votes

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  2. Reward bug after every match

    After every single matching being concluded, I receive "Claim rewards" of past cards. I've attached some screen shots below to show what it looks like. It hasn't gone away after some time now and makes playing the game so hard as I have to click through many pages constantly.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Initial Scene icons not loading correctly

    After playing games of Ranked Historic, the arrows in the initial scene were replaced by various shapes. Restarting the client fixed the issue. Changes are listed below and can be seen in the attached image.

    • Resume timer icon on an event became a square
    • Diamonds below the news slides became translucent squares
    • Tabbing arrows for the news slides became missing number from pokemon red and blue
    1 vote

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  4. When are you going to fix Stained glass card style bugs?

    It's been over half a year since we found this bug.
    Fix it quickly. It is very inconvenient.

    1 vote

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  5. マッチの終了時にエラーを報告する方法がわかりません。

    マッチの終了時にエラーを報告したい時がありましたが、方法を検索しても見つかりません。

    1 vote

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  6. Bug on coins rewards

    Its the fourth or fifth time this happens. I Win a match and a prize from dayle quest its showed on screen. But, only half of the ammount of gold its added on my balance. I think the error is on prize showed. The ammount of coins is doubled someway. The pictures are captured now.
    I'm playing in a king Kong 5 pro with Android 11.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Mastery Orb

    UI showing orbs that are not really obtained.

    2 votes

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  8. Background Podcasts

    I used to be able to play arena while listening to podcasts. The latest update prevents that. What happened? Please fix!

    5 votes

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  9. MASTERY TREE

    Every time I try to spend orbs the game crashes at the mastery tree. On windows since Brother's war

    5 votes

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  10. Arena on iOS Display Bug

    There was a display issue after I came out of a game. Running 16.3.1 iOS version on iPhone 11.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  11. Cant connect to server and status is green

    Cannot connect to server even after redownloading the app and turning my phone off and back on. Had this same problem all day yesterday. Status appears green so idk why this keeps happening. I use a Google phone.

    2 votes

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  12. Buttons do no show words

    All pill buttons (orange and blue) do not have words on them. I am using PC and this started happening since last minor patch

    1 vote

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  13. 1 vote

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  14. Wrong release date for The Brothers' War

    On the Set Collection page for The Brothers' War it says the release date is September 15 2022 instead of November

    3 votes

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  15. Trouble getting game to launch

    I'm on my mobile data, and the game won't launch. This is a constant problem. I have plenty of data and a good phone. ( galaxy s4) when I'm out and about, the game refuses to start. It just kicks me back to the login page. This has been an issue for ****** forever. Fix you're game Hasbro. When I'm on wifi the game will load. If I'm at home and on my data, it will load. No where else though. Any frikken help would be appreciated.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. Undead Butler crashing MTGA

    TLDR: Undead butler causes interface to hang and needs to be closed down

    Steps that lead to crash:
    1. During combat phase undead butler takes fatal damage and dies
    2. His on death passive activates and that's when the interface hangs, have to ALT-F4 to exit

    This is on windows 10, MTGA build:@ 2023.25.10.4549.1000649, PC, Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz

    From this I can usually get back into the current game, not just the program, by restarting the interface and playing as normal

    Was expecting the undead butler action to be completed by opponent and the game to continue…

    1 vote

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  17. Light up the night not triggering ward of Phyrexian flesh gorger

    I had this cast on and kill two of my flesh gorgers (from hand). Without them paying the life cost
    ?

    1 vote

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  18. Packs Tab Crashes the Client

    Clicking on the Packs tab seems to crash my client, closing it out entirely.
    System is Windows 10 PC.
    Expected result: I would like to open the packs I bought if it wouldn't be too much trouble for such a small indie company.

    2 votes

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  19. Colection Display & Cosmetic variants

    Hello! I see in the new atc. they can opt between cards.
    i think there be good add the cosmetic option too, when we add a cosmetic option for a new card, that card be "locked" in that cosmetic, making impossible if i like the simple version of the card or if we dont like the new cosmetic version. i means, when we change in versions to display and go to menu. when we go colection again, erase the selected cosmetic to display again the same
    i show in example
    pic01 gigant killler cosmetic by defoult
    pic 02 i change…

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  20. Unlock Cards Display bug

    Evey time I log in I get a "unlocked cards display", there is a lot of screens to click through. So I clicked through and continued as normal, I have been gone from the game for a while so didn't think anything of it. After completing a game I was again met by the exact same "unlock cards display". This happens every time a game is complete or when I load into the game. I have trie uninstalling and reinstalling but to no avail.

    1 vote

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