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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2303 results found

  1. macos board wipe crash

    on macos (installed game with epic games) board wipes effect crash the game every single time wether played by me or opponent.
    Specifically the card sunfall that is legal in standard crashes the game but also burn down the house or wrath of god.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. Full art land display incorrectly

    Full art phyrexian lands are displayed incorrectly when played on the battlefield.

    5 votes

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  3. Bug

    I’m using iOS and the game keeps freezing. I tried deleting it and redownloading it but now it won’t let me on my account and freezes

    2 votes

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  4. Black screen on Launch

    Black screen on Launch - Aug 11, update

    23 votes

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  5. Not getting gold from daily

    I'm not getting gold from trying to complete my daily quests before MOM launches on 4/18/23. I keep trying to cross the finish line but I'm not getting credit for it. My quest is to play 40 creatures and I'm stuck at 39. I've played well over enough creatures to complete the quest, but it's not happening.

    5 votes

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  6. Vault progress.

    Opened dominaria pack: before this action, vault was 81.4, after 82.2, the vault percentage does not increase 'cause pack containing 2 uncommon x 0.3 vault progress and 4 common x 0.4 vault counter. This has been an issue regularly for months. Fix the effing thing, otherwise tell us that you changed vault mode without telling it to users. SURPRISEEEE!!!!

    4 votes

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  7. stack blocking cards

    What you can't see because it won't let me move over the card on the stack is a hopeful initiate. This, combined with the Katilda, should have let me tap my humans for mana and remove +1/+1 counters to destroy the ossification before it exiled the hopeful initiate. But as you can see from the picture, there is no arrow to move the stack to the side.

    3 votes

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  8. Kaladesh map completely black

    On fairly high end laptop at low quality level, kaladesh map is completely black except for the crowd. Could not find a duplicate of this bug in the reports. Can only confirm it in historic brawl.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. Creature stacks

    Bug from recent update: Two or more of the same creatures now stack in a way that makes it impossible to target the one being attacked first between the attack and block phase.

    For example: other player attacks with a 2/2 and I block with two of the same 1/2s with no other modifiers to distinguish or separate them. After they declare attack order I would play some protection like tamiyo’s to make the first one taking all the damage indestructible thus saving both my creatures while killing theirs.

    This is now impossible.

    Clicking the stack use to split the…

    3 votes

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  10. mac

    The Mac Client is getting stuck at Loading Decks or Store or Play button.
    this happend After update 2023.24.0.1057.986775.

    Before the update it only crashed sometimes but I could do everything in the game, please HELP!

    5 votes

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  11. Training Module 3 has issues with cards not leaving after being placed or killed

    It has issues with cards not clearing.
    Bad sign when I’m just trying to figure interface out.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  12. Issue

    The number of defeat display is not thé good one.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Erro de rede

    1. Abrir o jogo 2.PC
    2. O jogo apresenta "erro de rede" e não consigo entrar nele
    3. Conseguir entrar no jogo
    4 votes

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  14. Cannot play cards after crash

    Android version 2023.28.0.2016
    Pixel 6 Android 13

    During match (lotr quick draft) the game crashed. After restarting and rejoining the game cards could no longer be played.

    I have had this twice in lotr draft in this version of the app.

    1 vote

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  15. Game frozen

    My power went out briefly but I was able to manage to reboot and load back into the game after disconnecting. However, the game is completely frozen and stuck on my opponent's turn. Lucky for me I guess since they will go to time, but not ideal.

    1 vote

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  16. black screen at the very star

    its as simple as that, i run the game and it loads up until it takes the whole screen (like i normally set it up to), but no game interface, just a black screen that stays like that until the game tells me to; check status//reconect//exit game.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. 1 vote

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  18. 1 vote

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  19. NO show The ICRs included in Daily Win Rewards

    Sometimes everyday , since 2 or 3 weeks, i have no recibe ICR in daily wins

    1 vote

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  20. network error - can log in to account but stuck on network error - from Australia

    network error - can log in to account but stuck on network error - from Australia - 10 Jan 23

    10 votes

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