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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1619 results found

  1. elite spellbinder ability on stack text formatting

    When the ETB ability of elite spellbinder is on the stack the text overlaps with the border

    1 vote

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  2. 2 votes

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  3. Screen blocked at "Loading the cards database"

    Screen blocked at "Loading the cards database".

    Hello.

    I played on a PC. Since I've downloaded the update of Wednesday, the 11st of August 2022, I can't load my game. The screen is blocked at "Loading the cards database". How can I deblock it please ? I thank you in advance.

    Kind regards.

    5 votes

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  4. loading card database

    Stuck on loading card database after 8/12 update on PC. updated successfully, played for a half hour or so, closed the app, opened it later, downloaded another update, and now i'm stuck here:

    5 votes

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  5. Alchemy/Standard menu

    Please change the default choice when selecting the menu back to Standard from Alchemy. If people wanted Alchemy you wouldn't have to trick people into playing it.

    1 vote

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  6. More and more crash

    The game crashes or freezes more and more often since the last weeks ...

    Platform PC Win11

    2 votes

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  7. Sort collection progress by completion%

    I really like the new set collection tracker, but more sorting options would be nice!

    3 votes

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  8. Bug

    I want to report a bug. When I have an Antagonize it stops being instant magic when the opponent has a Recruitment Officer and/or Valiant Veteran on the field.
    Check the error, because I can't use this Magic instantly during the opponent's turn.

    1 vote

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  9. War of the Spark battlefield: Emergence zone (chamber of the Guildpact) graphical issue

    This part of the background in the top right of the WAR battlefield has had this weird white sphere around it for a while now. Is it some sort of FX that's meant to be transparent but turned opaque?

    As an aside: make Bot Matches use a battlefield corresponding to the format of deck the player brings. I couldn't get a screenshot of the WAR battlefield myself because Sparky refused to play on anything but Standard battlefields (even when I had an Explorer or Historic deck), so I had to get the screenshot from someone else's video.

    2 votes

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  10. audio keeps cutting out while multitasking or using Universal Control

    The blocks you have placed in the apps that cut out audio when you use multitasking (iOS) or Universal Control is so obnoxious (Mac) and ridiculous. Please allow me to continue listening to audio while I use other apps. It is 2022, everybody uses multitasking and plays video. It's a BIG deal.

    13 votes

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  11. Opening pack doesn't show "First" when it is a new card

    I just opened 6 packs, 3 of Ixalan, 3 or Rivals of Ixalan. When I opened each pack, none of the rares had the "first" header, but when I looked at my collection they were all indeed new cards. I have noticed this also when opening Strixhaven with the mystical archive cards every time I open a strixhaven pack and it is either a rare or mythic rare mystical archive card being opened.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. 1 vote

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  13. unable to claim

    Hi.

    I'm in a place with bad internet connection. Probably because of that, when i finished a quick draft of brothers war (resulting 5-3) and tried to claim the reward a message popped up saying that it was "unable to claim reward, try again later".

    I entered again and there was no option to claim, just the option to play another quick draft.

    Thanks
    J.

    1 vote

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  14. 1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  15. Fix broken UI of lifecounter

    The life counter seems to be broken at a certain length of values.

    Please fix

    thx

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. Registration Button Disappeared

    If you make an error while registering (on a mac, iPhone xs OR Windows, tried all three).. the submit button disappears. If you get back to the login page, the arrow to get to registration is gone. Even if you restart, reinstall, login with another account and logout again.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. Suggestion: technical issues chat button

    Often when trying to play Arena at my in-laws' house I end up experiencing technical issues due to a combination of poor mobile network reception and my father-in-law's choice of AT&T as home internet provider. It sure would be nice if there was a way to convey to my opponent, "Hey, I'm not blowing you off while I'm off making a snack or distracted by the TV. I am sitting, staring at my motionless screen silently raging just as hard as you are, if not harder." Better yet, make it an automatic message that pops up whenever the game recognizes…

    1 vote

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  18. Kessig Naturalist blank

    Kessig Natrualist has no in game text describing what the creature does, it does them as expected, you just can’t read it on the in game card.

    2 votes

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  19. Bug

    Arena is being displayed as a Window with minimze and close tap at the top and isn't centered on screen

    1 vote

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  20. Most card text and border graphics missing

    Since today's patch, most of the card text and some of the card border graphics are no longer showing up, rendering play useless.

    3 votes

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