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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1864 results found

  1. Sound plays when all sounds are muted

    Sounds set to mute but some sound still play.

    1 vote

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  2. download

    I am unable to download the new phyrexia all will be one. Every time I try the download stops and the game crashes. Something after this command makes my game freeze.

    [106] [AssetBundles] GET manifest pointer from https://assets.mtgarena.wizards.com/External_2023.23.0.4431.982101-windows.mtga ...

    2 votes

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  3. bug

    En una partida de draft me ha dado un error que me ha hecho perder la partida.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. Champion of Lambholt

    There is a bug with the tooltip description of the "Can't block" ability granted by Champion of Lambholt. The ability description on affected creatures is self referencing rather than referencing Champion of Lambhold.

    For Example, on an affected Elvish Mystic, the ability tooltip on this creature reads as "Creatures with power less than Elvish Mystic can't block"

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. downloading update stops, causes infinite loading card database

    Loading card database. I tried updating my game and would get around 1000 MB of the download done and it would skip to loading card database. i found a workaround on windows 10. Keep the broken app open then open a new app so you have two windows running. the new window will try to start the install again and you wont lose your progress from the previous window. when the new window eventually freezes open a third window and so on until your game finishes installing.

    3 votes

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  6. ONE update: UI animations crash Win11 client

    Playing on Windows 11. RTX 3080 with latest GeForce driver, 64 GB RAM. After updating to ONE, any UI animation crashes the client. Opening a pack, receiving rewards, etc. Animation immediately stutters at less than 1 FPS, then freezes, then crashes. Unfortunately the game is totally unplayable as I can't skip the pack opening animation.

    2 votes

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  7. Spaky Dialogue Bug

    So, as of the update today, after winning the second Color Challenge (right after the initial tutorial) Sparky just keeps repeating "there they are, one booster pack please" and does not say her other dialogues.

    I believe that her dialogue prompting you to go the the store should be playing here instead.

    It was working correctly on 06/02/2023.

    2 votes

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  8. Cards and stats/numbers missing

    I opened Arena after the update, and the coin amounts, gem amounts, reward amounts, cards, and more were all blanked out. I am using Mac. All of the functions still work, but cards do not have any text whatsover except for the occasional mana ability.

    2 votes

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  9. Blue text on light blue background is illegible

    Blue text on light blue background is illegible - e.g. on Hypnotic pattern's first line of text, as seen in the screenshot.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. unable to login

    i can't login to my account. on my pc or android. every time i login it says unable and i can either go to forums, reconnect, or log out. please adcise.

    75 votes

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  11. 78 votes

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  12. Didn't receive "First" indicators when opening Urabrask's Forge and Blackcleave Cliffs in packs for the first time

    Bought 2 packs of ONE and I cracked Urabrask's Forge and Blackcleave Cliffs. They were not in my collection before but the cards didn't show a "First" indicator, implying that they were already in my collection.

    Logs attached.

    1 vote

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  13. All Will be One bundles not unlocking

    All Will Be One preorder packs are not unlocking today as they should.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  14. hand reveal bug

    whenever I go to duress or something that reveals the opponents hand it does not let me choose a card or exit out of the selection screen causing me to force concede

    2 votes

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  15. Avatar is stuck at The Wanderer

    I was using The Wanderer as an Avatar and then unlocked Elesh Norn. I have switched to her but no matter which Avatar I pick I am stuck using The Wanderer. No other Avatar shows up :(

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. ...

    please, stop your new bug system report, its horrible, 45 min to come here ...

    Im FR, got 'connect on server' for 3 min, then can nick/pass then Black screen ...

    • ive reboot and restart game
    • ive redone DNS and winsock in cmd than reboot and restart game
    • got delete some 'redownlable' repertories from mtga/... , restart pc, reboot and restart game, doing DL ok then same than first

    try a lot for me and maybe thats a bug

    ill try to reinstall, but dont think it will change something with all before

    now, im launcing the game, maybe 3…

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  17. Game plays cards even if finger still holds down mouse button when dragging card up to read and doesn't show options .

    I pulled out a Takenuma, Abandoned Mire, never releasing my mouse, and had not played a land that turn, and Arena tapped 4 of my lands and CHANNELED TAKENUMA. Game never even put up the 2 options, to play or channel, it just channeled it.
    Has happened with several cards.
    Seems to be when dragging to the right side only, but not sure.

    (Game plays cards even if finger still holds down mouse button when dragging card up to read and doesn't show options)

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. I used 4 mythic rare tokens for time warps and then it did it but gave me no warning that it wasn’t legal in any formats

    I wish that either they would remove banned cars from the game or it wouldn’t let you craft them. Why would it give me no warning that I’m crafting a card with 0 purpose because it’s banned. I’ve spent months getting wild cards only to waste them. Wizards please fix this and I’d love my wild cards back

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. 3 votes

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  20. Background bug

    Background is blinding white. Started after newest update. I cleared my cache and nothing changed, I deleted and re-downloaded the game and nothing changed.
    Phone: Samsung Galaxy s20 Ultra
    Android version 12.

    5 votes

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