MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1759 results found
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Freeze while browsing collection
I searched for a card, clicked on the filters button and the game froze.
2 votes -
White bar
While playing Bo3 on Android, after sideboarding, a white bar appears on the top part. It stays there even after the game has finished and it covers the main menu tabs.
1 vote -
Client soft lock on opponent's time out
Picture attached is game state. Upon opponent's timer running out, it did not proceed to their available extension. All mouse overs worked. Could make an error log. Could NOT concede the game. Hard closed the game from windows.
1 vote -
Copying Cards that have art styles, not displaying on the copies
Currently, I am experiencing an issue where the alternate art style of a card is not being displayed in the user interface when I attempt to copy the card.
1 vote -
inserendo password ed email corrette il profilo non si collega con arena, rimanendo inchiodato alla schermata iniziale
inserendo password ed email corrette il profilo non si collega con arena, rimanendo inchiodato alla schermata iniziale
1 vote -
Changement avatar + paramétre
Bonjour,
A chaque fois que je relance MTGA, je remarque que tous mes paramétrages ( avatar / land ... ) ont été changés sans aucune raison et sans aucune manipulation de ma part.
Mon compte n'a pas l'air sécurisé correctement si tant de choses peuvent être modifié sans mon accord.1 vote -
Cant login
Cant login as it cannot authorize my login
75 votes -
i can't log in my account
i try to log in my account and it apears this error mensage, please can help me with this?
2 votes -
Arena crashes at launch
My Arena did crash while i was ingame and now it cant start anymore.
Nothing works it just doesnt react when i try to start it.
already restarted reinstalled whats going on.
playing on high end pc and i play since beta and never had this problem5 votes -
Some default Basic Land skins not selectable
Im unable to Select 2 of my default plane Land skins. See Screenshot attached. These Land skins I bought first, about a year Prior to obtaining all other colors recently when they where on sale again.
Thanks for default functionality! Huge time saver1 vote -
Rewards being presented repeatedly on every log, and between games
Hadnt played in months and now every time i log on or finish a game i have 6 pages of rewards that appear and forces me to click through every time. Its not giving additional copies of cards or gems, just showing them to me repeatedly. This is showing up on mobile and PC
3 votes -
Fix your game!
What is the point of these if yall don't even answer them? You devs don't get it. We don't give a **** about all your extra animations and new releases every 90 days we want the bugs fixed. The **** login methods that seem to only work if your signal is incredible. But 2 bars drops me back to failure to get collection. We keep losing cards, maybe stop spending so much money on ******* and fix the **** game. It's the little things. Maybe take a break from expanding and fix what you have. Also stop making more games(they…
1 vote -
Game client is unusably slow and games won't start
Since the update the game client is incredibly slow. Games will fail to start and if you open the Store page it will freeze without loading all of the contents.
4 votes -
please add "Default land sleeves" to the user profile preferences. Each time I draft I have to re-apply that.
please add "Default land sleeves" to the user profile preferences.
Each time I draft a deck I waste time reassigning my favourites lands.
Moreover you have an empty space in the deck details that could host that just right. please let me assign my 5 (or 6 if you count waste lands) favourite land sleeves once for all as a default sleeve. thank you in advance .2 votes -
How to turn off rainbow led borders of land in menu?
I hate the new led like rainbow ******** border around lands in the menu of arena. Is there any way to turn this off? If not put an option in to turn it off and stop wasting time putting stupid **** in the game when you could be adding cards to explorer. Alchemy sucks and we hate it.
1 vote -
empty boxes / mana costs, counters, life points & stats missing
Graphic problems since update. Neither mana costs nor attack / defense stats are shown on the cards. All boxes with counters / numbers are empty, even player's life points. It's not possible to play under these circumstances since release day.
2 votes -
Background Muisc Issue
So I’m having the same issue. I figured I’ll just report it every time I have it until it gets fixed.
I’m on IOS, and the bug happens almost immediately when I flip back from the drop down command center screen.
I spend almost every game flipping back and forth to un-pause my music despite it only lasting a fraction of a second. It’s starting to make my games last about 4-10 times as long as they normally would.
I notice that maybe 1 in 100 times I can trick it to stay on for between 6-12 seconds while I’m…
3 votes -
i get stuck on "loading card database" after installing about 50MB
it doesn't install the game when in this state so I have to manually close and re-open it every time this happens
3 votes -
Make default avatar overrides existing avatar choices
Forgot why I never chose the 'yes, make this avatar default' option, decided I actually want Timmy as my default, but now Timmy took the place of every single one of the dozens of avatar choices I had made! Longrunning and extremely annoying bug. Please fix this, this is not what default means.
3 votes -
App won’t load on my iphone
After latest update for SNC, the app won’t load. I’ve deleted the app and reinstalled multiple time and it only works the first time. If I close the app and try to open it the screen goes black and the goes back to the Home Screen. I’ve tried all the troubleshooting on the mobile performance issues and crashes and none of the worked. IPhone 8 is listed on the supported device list.
14 votes
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