MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1936 results found
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Stuck at initializing localization database
Platform : PC.
Game stuck at initializing localization database, with the three dots animated.
Issue lasting from 22nd evening at last.2 votes -
Ugly Interface
Ugly interface after playing gladiator event.
Playing on ios tonight (update checked and all are done and ok)1 vote -
Friendly Brawl
We were playing and then both our screens said 0 online friends.
1 vote -
Can't log to my account that's been enabled after a ban
Hello
It's everything in the title, my account has been terminated about 6 month ago, recently I've been pleased to receive a mail saying that it was enabled. But since that mail I still encounter the same error message for a banned account:
"an unexpected error occured (error code: fobidden), please try again".
I sent 2 tickets, one is noted "solved" but none has been answered I absolutly don't understand what's going on and what to do or if there is a delay and how long in this case ????
Thanks for helping1 vote -
Traditional draft queues do not show player names or correct avatars during draft portion
during the draft portion of traditional draft, when viewing the state of the table, the avatars are all wrong, mine is in correct, all the other ones are the same avatar, and player names do not appear. this does not happen in premier draft
1 vote -
Move the skip turn button somewhere i won't accidentally tap it and ruin my turn li,e the top of the screen or customizable
Move the skip turn button somewhere i won't accidentally tap it and ruin my turn like the top of the screen or make it customizable
1 vote -
Retro Artifacts are not flagged correctly for the ?booster search filter
In the collection search, selecting the "Retro Artifact" subset with the ?booster filter returns no results.
The Mystical Archives, which are a similar subset, are correctly selected with set "Mystical Archives" and ?booster.
1 vote -
When browsing a zone, clicking anywhere hits decline to cast spell
I cast Ultimatum, opponent is choosing the spells I can cast. Meanwhile I browse my graveyard because one of the spells I hope to cast lets me grab creatures.
As oppo chooses the spells, and the popup to cast them appears, I happen to be in the graveyard view and clicking. The zone disappears during this time and this click is somehow eaten by the 'Decline' button, despite being nowhere near the decline button. So I just declined to cast a planeswalker and a seven cost card that puts three creatures into play.
Really???
1 vote -
Autotapper is terrible with Mishras Factory
The autotapper will leave up Mishas factory over all other land...leaving me with a hand of cards I need W for... I would not even have the mana to activate the factory......terrible design hoice
1 vote -
Store Carousel Active Area
Description
When scrolling through the carousels in the store, the scroll will suddenly stop working. When I move my cursor to be over one of the items, it will start working again. But if it falls into the small sliver between items, scroll will not work.
I would expect the scroll functionality to work as long as my cursor fell within the vertical space that the carousel (which stretches across the entire screen horizontally) occupies.
Steps to reproduce
- Go to "Store" tab
- Move cursor into carousel. Place cursor between 2 items (so that neither is magnified).
- Attempt to scroll (will…
1 vote -
black screen ios
i do everything in "Mobile Performance Issues & Crashes" and still have the problem
only black screen when i launch mtg arena in phone 13 pro max6 votes -
No rank
I've been playing ranked games for a weeks and the game is still suggesting I "play my first ranked game"
Still have no rank.32 votes -
Resolution on MacBook
After the latest Update to Crimson Vow the resoultion on a MacBook Air is a mess. I can suddenly only choose one resolution and the windows is ether tiny in window mode or when I choose fullscreen mode on the left and right side there is some space missing so I cannot see the pets and the whole cards on the stack - which makes it not possible to play the game. Before the latest update all was working. (macBook Air 2020)
20 votes -
Mastery Tree gave me a reward I didn’t want
I clicked on the first card in the black path of the mastery tree to see what it was, and it immediately gave me that card after an error message about not connecting to the server. I messaged support, and they said there’s no way for them to remove the orb from my tree so I can get the card I want. It seems a little weird, since they control everything about the game, that they couldn’t figure out how to take back the card I didn’t want and give me the correct card. Since I don’t buy the paid…
1 vote -
Sluggish UI iPad
The UI is very sluggish when navigating card collection (either complete or in sealed pool). It halts, then highlights cards I didn’t highlight, then is fine, then halts, then highlights cards I didn’t want to highlight, then it’s fine…. Ad Infinitum. Please, for all that you hold dear, fix this! It is waaaaaay more annoying than I can convey with endless reiterations of the fault. Way more.
1 vote -
MID showcase frames have no rule text (on Android)
Hi,
I just noticed MID showcase cards had no text rule.
It's a bit tricky as most of them have long texts due to both face having different rules...1 vote -
1 vote
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Can't get more than 2000 mana. Can't pay a casting cost over 999.
Halana and Alena + Bronze Cudgels is frightening. Add Cradle Clearcutter and you can reach very high numbers.
But you can't really take advantage of them. First of all, regardless of Cradle Clearcutter's power, it produces a maximum of 2,000 mana. However, even at this (comparatively) low number, paying for an X cost spell takes longer than you have. The game timer begins before you can finish tapping +5.
My suggestion is that since the game allows high numbers, it should have a GUI interface that can accommodate them.
Even Sparky timed me out.
Supposing your 62160/62172 Cradle Clearcutter could…
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Screenshot_20221119_152607_Magic.png 3332 KB -
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1 vote -
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14 inch
The game doesn't render well with a 14inch PC screen. The right side of the screen is cut, and I cannot read the whole card description when clicking on one. I'm using an ASUS ROG Zephyrus G14, and my screen ratio is 16:10. Please fix it.
1 vote -
Bug
Updated to current, opened the game, was shown the Meathook Massacre Banned Standard card notification. One I had already gotten on mobile.
Current issue was on PC
The card overlay stayed over every page.
The card should have unrendered after showing me.1 vote
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