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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1779 results found

  1. 3 votes

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  2. Mac Resolution issue

    The resolution is not working properly for Mac. Can only run in windowed mode. Need to fix resolution to accommodate fullscreen.

    44 votes

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  3. Please allow users to save their preferred online status.

    MTG Arena previously allowed users to choose their default status (online, offline, busy) and saved the setting for future use. Now when you log in, the status defaults to "Online" even if you change the status to "Offline" prior to closing. I liked the ability to control whether others saw me as online or not. Can we please get this back?

    10 votes

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  4. Crazy idea, but, how about the feedback section actually letting you give feedback.

    As above. Instead of an endless loop of use to no one, how about letting the feedback form actually exist. Seems like it's in exile like the shuffler is.

    27 votes

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  5. Block function

    Sometimes, players display conduct that makes me just not want to play against them any more. I'd like the ability to block players so that the matching algorithm won't put me against them.

    I understand that ranked play can't really accommodate that, but I can't think of any reason this shouldn't be allowed in the unranked queue. (Looking at you, opponents who stall with every last second.)

    8 votes

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  6. MTGA Crash

    Launch Game and Crash Randomly , i try many times relaunch game but crash on loading.

    87 votes

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  7. Mouse clicks are unreliable on Mac

    I've installed Arena on two different Macs, and they’re both having the same issue: mouse interaction is very unreliable. Clicking on things doesn’t always work — I’ll often have to click a button or a card multiple times to get it to register, but then occasionally it’ll work fine on the first try. This is true throughout the interface — from the home screen to in-game actions (for example, when clicking the “Play” button on the home screen, I routinely needed to click at least three times to get the blade to open). Dragging cards has also been very fickle,…

    67 votes

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  8. Android login/pw auto fill doesnt work

    Option appears for google to auto fill username and password, but the app simply doesn't accept it, and leaves the PW field blank.

    10 votes

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  9. Scrolling on iOS while choosing a target is impossible

    Had to target a creature pre-combat and my intended target was offscreen. I tried to scroll across the battlefield to the one I wanted and I registered the creature I tapped when I started scrolling as the target. It was a critical turn and I lost a game I would have otherwise won in my draft, feels like a huge bummer since I hit 3 losses early as a result.

    I did my due diligence and looked for any other way to scroll across the battlefield, and as far as I can tell there isn’t one. I’m not sure if…

    7 votes

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  10. Brawl decks not selectable

    On PC Arena, when trying to challenge a friend to Brawl, our brawl decks are not selectable, only our standard decks.

    32 votes

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  11. Arena is stuck on "Retrieving asset manifest" on Mac

    After yesterday's system maintenance, I cannot get any of my mac machines to get beyond the "Retrieving asset manifest" screen on Arena. I have tried deleting and re-installing Arena with the same result.

    I don't know of any workaround, I'd be happy to try a workaround to get this working.

    Thanks in advance.

    12 votes

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  12. Frequent Mac crashes

    Mac client won't stop crashing. Happens everyday

    46 votes

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  13. crash on mac client

    Mac client crashes constantly, at least three times a day

    51 votes

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  14. Fix Resend Verification Email feature

    It seems that you now have to login to your account before submitting a request to Customer Service. However, the website asks you to verify your email adress first, which I am unable to do because it won't send me the verification email. I think that the Send Verification email feature might be broken. It's been hours now and I still can't find said email. And yes, I've checked my spam folder.

    13 votes

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  15. High CPU usage when running MTGA on Macbook Pro

    Upon launching MTGA on a Macbook Pro, CPU usage spikes to over 100% usage and battery drains faster than I've ever seen it drain before. Adjusting graphics options had no effect, and the high usage persisted as long as the game was open, no matter what was happening on screen.

    Another issue is the lack of fullscreen support for Macbook Pros, though this one is minor.

    45 votes

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  16. Game crash

    When i start a battle or the opponent cast a spell, the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a ranking match...

    47 votes

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  17. Victory/Defeat Screen

    The victory/Defeat Screen hangs without letting you interact for too long

    14 votes

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  18. Menu options are all blank.e all blank.

    When quality level is high or ultra, mac version's menu options are all blank consistently. My machine is a Mac mini(2018), 3.2 GHz 6-Core Intel Core i7, 32 GB 2667 MHz DDR4, with a rx 5700 xt 8g(egpu).

    15 votes

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  19. limited wins not being recorded

    I have not recorded a win in limited since the beginning of this league. I have played 4 limited events with none of my limited wins showing up in my profile.

    4 votes

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  20. Add sort option for deck selection

    I spend way too much time scrolling through the seemingly randomized deck list when selecting a deck for a match.

    Would it be that difficult to persist the sorting you select in the deck creation dialog or allow a sort option in the deck select dialog?

    12 votes

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