MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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863 results found
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Trinket Mage unavailable in Timeless
Trinket Mage cannot be added into a deck with the parameter: Timeless Format. In an existing Timeless deck Trinket Mage is coloured red. (I'm a Mac-User) Maybe it's prebanned because of Sol Ring entering the format soon?
1 vote -
キューブドラフトでデッキが組めない
キューブドラフトでドラフトまでは完了したが、デッキが組めない。
iPhone15
アプリを再インストールしても改善せず。1 vote -
me a tocado una carta en un sobre y no la encuento en mi coleccion
me a tocado un squall leonhart foil pero despues de unas partidas no lo puedo encontrar en mi coleccion pero si me sale una carta que me toco en el mismo sobre la cual es chocometa si me sale
1 vote -
Crafted Mastery Orb Card not Received
When I purchased "Purging Stormbrood" from the Mastery Tab with a "Tarkir: Dragonstorm Orb", I did not receive my card, and my orb was spent. Can I get a refund or receive my card?
3 votes -
Profile shows missing colorless uncommon from Tarkir, but when i filter for it in collection, nothing shows up
I am missing exactly 1 card from the set according to profile, but when I go to collection and check Tarkir and not collected, nothing shows up. As a completionist, it's driving me a little batty! What card am I missing?
3 votes -
Bug: Alchemy: Edge of eternities packs
I opened 20 alchemy: edge of eternities packs with the hope of opening dual lands which according to this post: https://magic.wizards.com/en/news/mtg-arena/mtg-arena-renewal-rotation are part of the set.
I got 0. So either the post is misleading. Or there's a bug with this sets packs. Or I got incredibly unlucky. The chance for this is less than 0.006093597% so I doubt it is the latter.
Even if I don't get refunded it would be nice to know which of the 3 is the case.
1 vote -
Foundation packs and duplicate processing
I am writing to express my concern regarding the pack opening feature in the Foundation set.
I opened a large number of packs, hoping to get some of the rare cards I was missing. However, most of the rare cards I received were converted into Gems.
Upon contacting your support team, I was told that the issue was due to the following reasons:
Some reprinted cards from previous sets are not available in the Foundation packs.
If all cards other than these unavailable reprints are already in my collection, the game will automatically convert them into Gems.
Unfortunately, this information…
2 votes -
INCORRECT RULES INTERACTIONS
Starscrape Cleric and Bloodthirsty Conquer goes infinite, cannot be stopped or interrupted, breaks play. Instant end of game.
3 votes -
Avatar Bonus Sheet
With the next expansion Avatar:The last Airbender just around the corner, I have some concerns about the Bonus Sheet of this set. 61 cards, all officially Mythics dispite most of them are clearly not, but only in every 26th booster pack available, sounds awful in terms of collection building.
Do you have any plans to treat this Bonus Sheet like Special Guests, making the cards craftable for Wildcards of a more resonable rarity? That would be highly appreciated, more and more cards coming to Arena cannot be pulled reliable from booster packs or at all and are shifted to a…
1 vote -
Mythic Wildcard Bug - Unable to utilize for crafting
When attempting to craft Jodah the Unifier utilizing a Mythic Wildcard (verified that I do in-fact have 1 available, also verified in the attached picture) - I receive a Network Error and a message stating to try again later; I am able to utilize and craft all other rarities of cards - but when I attempt to Utilize it to craft the Mythic Jodah - a network error is prompted.
3 votes -
Add a Simple “Status Check” System for Player Requests
It would be great to have a “status check” feature that lets players view updates on their account requests, event entries, or support tickets directly on the website.
Other services already use this type of system successfully. For example, SASSA Status Check Payment Date (see: https://srd-sassa.co.za/) helps users securely track their application progress using their ID and registered number.
A similar transparent system on the Wizards platform would save players time and reduce repeated support emails. It would also improve trust by showing short updates like Received → In Progress → Resolved.
Thanks for considering this feature — it…
1 vote -
set collector achievement not triggering
https://photos.app.goo.gl/WM8CkvrDvJ1dDKBN7
got 4 of each card from the set New Capenna Alchemy but i'm not getting the achievement
t stated it was eligible5 votes -
chocobo needs to be banned
Chocobo's are overpowered. They aren't fun to play or play against. Its to the point I basically quit as soon as I see one on the battle field. I rarely play standard anymore just to get away from this **** card.
2 votes -
side board bug
When editing a deck, if increase the sideboard to 8 or more cards, the message "Sideboard cannot be 15 or more cards" will be displayed and will not be able to save the deck.
2 votes -
FIC set is not listed on "Advanced Filters" screen
Final Fantasy Commander (chocobo set symbol) cards were recently added to Magic Arena when the four Final Fantasy themed Brawl decks were added to the store, but although you can manually enter "S:FIC" in the search box on the Deckbuilding/Collection screen to see only Final Fantasy Commander cards, FIC is missing from the list of sets in the "Advanced Filters" screen. As a matter of fact, if you select the checkbox labeled "All Sets", the cards are actually filtered out of your view - the only way to see them is to make sure the Advanced Filters screen has no…
3 votes -
unable to use full sideboard
it says no more than 15 cards can't be in your sideboard. but I have only 15 cards in the sideboard
2 votes -
Negation in card search breaks if not first
STR:
Go to your decks
Create a new deck ( I was working on Artisan Brawl)
Select a commander in blue/black (I used Rona)Type the following search string:
-o:"discard" o:"draw two"
Result: you get many cards, as expected.Now change the search string to:
o:"draw two" -o:"discard"
Expected Result: Same set of cards shown
Actual result: Text search goes red, won't search.
1 vote -
Cards not showing for deck construction
Roffelos Llanowar emissary bug when trying to add to Timeless deck not showing
1 vote -
Please add Crumbling Vestige to Arena
I believe the devs said they wanted to know about cards that are still missing from Pioneer on Arena. Simic is my favorite archetype, it's finally playable in Pioneer, but not on Arena. Please add! It would be nice if things like this were just quietly added to the client and we didnt have to wait years for a new anthology.
3 votes -
Sideboard
Deck constructor too stupid to count to fifteen and thinks seven in the sideboard is plenty. Unable to modify main deck while leaving current fifteen card sideboard intact
2 votes
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