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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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394 results found

  1. moving

    My friends all suddenly have "bad backs" now that I’m actually moving this weekend. I’m stuck in a second-story apartment in Midtown with a heavy sofa and a dining table I can’t lift alone. Does anyone know a crew in Sacramento that is reliable for a quick afternoon job? I really don't want to spend my entire Sunday dragging boxes down those narrow stairs.

    1 vote

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  2. help

    Quick question—is it even possible to find affordable help for a local move around here? I only have a few big items like a bed and a dining table, but I physically can't lift them myself due to an old back injury.

    1 vote

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  3. BUG - Unable to change deck companion

    Go into s deck and try to change companion and there is nothing to select, just a blank screen where they should be. Using PC Client.

    2 votes

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  4. Practice mode/matchmaking.

    I wonder why there isn’t a practice mode against other real people. Build any deck you want spend no gems or gold or wild cards, to see if it’s actually a deck you want to play. Helps with content and is a really healthy change to help people who can’t afford to buy wildcards evertime there is a meta shift. And also a practice draft mode as well. You don’t keep the cards and it dosnt progress wild cards, but you can play with new sets, old sets withought spending money to go 3-3. And not being able to play…

    2 votes

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  5. Report Bug

    Hi there ! I can't change the companion in any of my decks.
    The issue remains after repairing the game files.

    Hola ! No puedo modificar el compañero en ninguno de mis decks.
    El problema persiste incluso después de reparar los archivos del juego.

    2 votes

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  6. Collection Discrepancy

    There are discrepancies between the collection tallies under Profile and the actual cards shown in the Collection.

    7 votes

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  7. Jump in packs with the wrong lands

    Playing Jump In event, chose orzhov packs ( Blighted + Bats), and yet I get Mountains and Rakdos dual land.

    2 votes

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  8. 相棒

    デッキ編集画面にて、そのデッキ使用時の相棒を選択しようとしても項目が表示されない

    2 votes

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  9. 1 vote

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  10. I can't use my smeagol deck in brawl because I can't have duplicates of nazghul?

    I have 9 nazghul in my smeagol brawl deck per it's own description of how the card functions and the deck worked just fine yesterday. Here is the full listing.

    Commander
    1 Sméagol, Helpful Guide (LTR) 231

    Deck
    1 Urborg, Tomb of Yawgmoth (PIO) 118
    1 Command Beacon (FCA) 64
    1 Lotus Cobra (J25) 685
    1 Heroic Intervention (KLR) 161
    1 Tireless Provisioner (MH2) 180
    1 Scute Swarm (ZNR) 203
    1 Mox Amber (BRR) 35
    1 The Great Henge (ELD) 161
    1 Rampaging Baloths (FDN) 645
    1 Gollum, Patient Plotter (LTR) 84
    1 Gollum's Bite (LTR) 85
    1 Claim the…

    8 votes

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  11. Pentad Prism is not available to craft.

    https://magic.wizards.com/en/news/mtg-arena/announcing-the-arena-powered-cube

    The above article lists Pentad Prism as a card that can be obtained through Powered Cube Prize Packs or crafted with wildcards. It is however not a card that can be crafted. If the list is inaccurate it needs to be updated. If the list is accurate then the only people that have access to the card would be people who are buying in to the event and this may cause issues for any tournaments that happen.

    4 votes

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  12. Mastery Pass Lorwyn Eclipsed Wrong packs EoE instead of ECL

    I got 3 packs of EOE when I reached LVL4 of the Mastery pass, instead of the 3 Lorwyn Eclipsed that show up in the mastery section.

    2 votes

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  13. Near unplayable mana base in Midweek magic

    I've played the Midweek magic to try out Lorwyn cards in the premade jump start decks and i chose 'blighted' as an option and combined with gobline. By picking this its given me 5 plains in manabase and there is only one hybrid white card. the deck would run with 9/8 swamps and mountains and the deck now is near unplayable as i cant play the majority of my deck when i draw plains, which keeps happening. It would be great if you could edit the mana base just basic lands or if this can be changed.

    2 votes

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  14. Jump-In broken

    Lorwyn Jump-In Elves Vivid does not give the proper mana base; 3 forests and an Overgrown Tomb for a primarily green deck, and 3 plains when there are no white pips.

    2 votes

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  15. Not a bug but a suggestion for either secret lair or mtg arena.

    Styx masters of shadows, shards of darkness and blades of glory. Also any Styx games beforehand from when Styx became who he is today. I think he would be a great asset to magic the gathering arena. Not so much for secret lair because I can’t afford that but atleast Magic the gathering arena although having secret lair copies would also be very cool.

    I love Styx he is my favourite goblin spectre and is one of the most desirable of creations I’ve ever played. If he were to ever drop in magic the gathering I would buy this deck…

    1 vote

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  16. mid

    mid week magic jump in generates deck with lands that produce mana the deck doesn't use

    2 votes

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  17. System is telling I don't have enough Rare Wildcards to craft a Mythic card

    Trying to craft Mystic Forge (Mythic), system tells me I don't have enough Rare wildcards.

    Android

    I expect to be able to craft a Mythic card with a Mythic wildcard.

    No workaround found, that's why I'm reaching out to customer support.

    4 votes

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  18. Shadowheart sharran cleric commander error

    When building a deck in mtg arena android version, the builder wont let me have Shadowheart sharran cleric as commander and cards of other color than black. It only let me put black cards in the deck. I want to have the white specialized version of the card as commander but the builder simply wont let me.

    2 votes

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  19. Bug with deck building

    One of my brawl decks got changed to Pioneer and it’s not letting me change it back or to any other categories. Seems like the drop down got pushed backwards behind the deck stats. I tried it in both iphone and windows computer.

    2 votes

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  20. BUG: Unbeatable loop due to 2 card combo being played.

    I just played someone who had an unbeatable loop with 2 cards, which rendered the whole game unplayable. I was winning significantly, but a 2 card combo just kept looping through over and over until I had then lost and he had won. This seems like it shouldn't be possible - it's definitely a game breaking loop.

    The 2 card combo is:
    Starscape Cleric
    Bloodthirsty Conqueror.

    I can only imagine there are more combos which would do the same thing, but essentially it loops through:

    1. Any creature attacking the player
    2. Bloodthirsty Conqueror causing the opponent to gain that much life
    3 votes

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