MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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311 results found
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Game crashes
After the Marvel Superheroes update, the Arena crashes in the middle of a match (2 or 3 min in) for no apparent reason. The app just closes suddenly without any prior delays nor warnings. I have not been able to complete a single match since the update. I play on a Windows PC. Can you check this please?
1 vote -
starter decks missing
Dual color starter decks missing from new account
3 votes -
Collection screen won't hide collected card when selected
When unchecking the "collected" option when trying to craft cards, the collected cards are not hidden, and the "collected" box has turned itself back on
1 vote -
Can't add card from draft pool to deck
I drafted a Renata in the "march of the machine: the aftermath" draft. Card is not in my deck, sitting in my side board. I can't add it to my deck, no matter how many times I try to click it or drag it to my deck.
3 votes -
Original Rootha avatar has been replaced
Hi Arena team,
I noticed that my original Rootha avatar from STX has been replaced by the new version from SOS that's available in the shop now (which I don't own). Please return the original Rootha avatar, thanks.
3 votes -
Control Magic triggers "Invalid Deck" in Timeless
Cannot use Control Magic in Timeless without getting an "Invalid Deck" error.
3 votes -
bug
I bought 11 "The Lord of the Rings: Mythic Alchemy" boosters and did not receive the Golden Pack.
In the 11 boosters, I received a duplicate of "The One Ring" card, but in my collection I only have one copy of that card.Kind regards,
1 vote -
Fiery Temper Wrong Ra
Fiery Temper not showing correct rarity or set to the incorrect rarity
1 vote -
Unable to select non default companion in the deck editor
Even after bug fix update that claimed to fix this issue I am still unable to select a non-default companion in the deck editor
3 votes -
Unable to set my pet
I have tried hard resetting my game, Deleting the app (I’m on iPhone), force retarting my phone, Resetting the client through the report a bug on the app, and I still can’t set my companion for any deck other than my default companion. I go into the deck stats and aesthetics screen when designing the deck, tap the companion select and I don’t even get an option for other companions that I have. How do I fix this?
3 votes -
Just wrong!!
Rarity is messed up for the real life Money to make. Not for the game play and balance. Wrath of God, Settle the Wreckage, Doomscar... etc. All RARE. black has "Damnation" for the same effect. yet.. YET... mythic status. WHY.. for the players to collect 4 of them for decks.. forcing 4 mythic cards to be gotten one way or another. Draw from physical packs in real life. or use a Arena mythic wild card. For the money, not the game is the issue. Why Mythic?? Bias..
To save Huge time, all artifact cards that sac any creature at any…1 vote -
Card Favorites / Lists
I would like to track card lists or Favorite cards, separate from Decks. I also want to be able to Favorite a card or quickly add it to a list, while in a match.
Although I grew up in the era of MtG's birth, I never played it. Now, 30 years late, I'm new to MtG so I'm way beyond the age of "memorize every card"- ain't nobody got time for that!
So when I see a super cool new card I've never seen before when playing a match against another player online, I'd like to remember that card. It'd…
2 votes -
Add lists
I want the Option the make a few lists where i can select cards. For example: in my Control Deck there are only 100 cards that i want to play. I want to put those cards in a list that i can choose when building my Control Deck to Not have to scroll through every Card playable in Standard.
2 votes -
Color is not matching
Hi, i was building a white brawl deck, but the sistem said that phyrexian missionary was not white, and it is.
1 vote -
ICR duplicate protection sometimes working incorrectly
My understanding of how duplicate protection for rares in ICRs works is that if you would receive a rare you already have a playset of, you instead receive a different rare from the same set if you do not have all the rares from that set, or 20 gems if you do. I do not have all the rares from Edge of Eternities, but twice now ICRs have given me 20 gems when awarding a card I have a playset of instead of a different rare. One of these times it displayed a single reward of 20 gems incorrectly saying…
1 vote -
Unable to craft Entomb or Reanimate for a Timeless Deck
When I try to make a Timeless deck and craft cards like entomb or reanimate, they do not appear when I search for them, even when I click the craft button so they should appear. I searched online and found that multiple people have this problem. It means I cannot play on your site because other players have access to the cards and I do not.
2 votes -
Bug
There's a problem with cards like Mystical Tutor and Enlighted Tutor. Since last collection update (Mutant Ninja Turtles) the uncommon cards of Mystical Tutor and Enlighted tutor are disabled when you are trying to build a deck, and If you edit a deck that had it, the game says you something was wrong and instantly this cards are removed from the deck without any advise of what cards has been removed. But the most annoying thing is that you cant choose them when you are trying to build a deck.
3 votes -
神秘の教示者が使えない
iOS版です。
タイムレスのデッキ作成画面で、所持していた旧枠版の神秘の教示者が表示されず、手に入れていないアンのイラストバージョンだけが表示されています。
そのため、コレクションに無いカード扱いになり、デッキに入れることができません。3 votes -
Yeni başlayanlar için modern online bahis trendleri
Son zamanlarda online bahis dünyasına daha fazla ilgi duymaya başladım ve özellikle yeni başlayanlar için hangi platformların daha güvenilir olduğunu araştırıyorum. Ancak internette çok fazla farklı bilgi olduğu için doğru seçim yapmakta zorlanıyorum. Mobil kullanım, bonuslar ve hızlı ödeme gibi konularda deneyimli kişilerin tavsiyelerine gerçekten ihtiyacım var. Sizce başlangıç için en önemli kriter hangisi olmalı?
1 vote -
Collection status/First/New cards
My collection is very close to one each of every card except the latest sets and maybe some rsres.going back a little further so I strategically get packs so I'm maxing my chances of getting first cards. Opening a mythic strip haven pack I got an uncommon from a few sets ago that said first or new I can't remember. I knew that wasn't possible because I had all.commons and uncommon. I checked that specific card in my collection and I had FOUR already. Today it.happened again, it.said Zombify wad first, checked and I had 4. It's probably keeping me…
1 vote
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