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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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859 results found

  1. Collection Count Incorrect

    When viewing 'Collection' in my 'Profile' on Mac, for the 'FINAL FANTASY' set I am shown to have collected 108/109 uncommons, but when I check my collection I have collected all 109. I expect the count to be accurate.

    5 votes

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  2. Avatar Companion visual bug

    I've some graphic issue: everything concerning APPA companion is textureless; the problem is either with my APPA or opponent's APPA.

    I've tryed reinstalling and repair game files, and changing display ingame quality, but no success.

    2 votes

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  3. Card Sleeves - USA flag

    I can't select the USA flag card sleeve from my collection. It has a star below it, not sure what that means but after confirming my seeve selection, it goes back to what I had prior.

    4 votes

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  4. Card in Emmara Deck doesn't exist in MTGA

    Card in Emmara Deck doesn't exist in MTGA
    I bought a physical Commander Deck recently with "Emmara, Soul of the Accord" as the main person. I was trying to just build the deck myself in MTGA, but found at least one card that doesn't even exist in the list of cards - "Vitu-Ghazi, the City-Tree". I haven't finished going through all the other cards yet, but it's likely more are missing too. Also, is there a way to just get this whole deck put in like it did for my other decks I purchased so I don't have to buy…

    1 vote

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  5. Multiple Copies Error

    I am using an Android platform to play MTG Arena. When I attempt to complete a Brawl deck build with 9 Nazgul creature cards, I get an error stating that "there are too many copies of a card in the deck". The Nazgul creature card has a rule that allows me to use 9 copies of it within a deck, so my deck should be completed and valid. It only becomes valid when I reduce the number of Nazgul creature cards to 1.

    The " allowed up to X in a deck" creature card rule isn't working properly at the…

    6 votes

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  6. Set Completionist II not unlocking

    The achievement for Set Completionist II is not unlocking even with 4x of each card collected for M21. I spend about 100 wildcards of each rarity finishing the set. Screenshots included.

    9 votes

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  7. Background is the same color as the collected color in the deck screen

    You can't see how many copies of a card you have, because it's the same color as the background.

    The background in the deck building screen needs to change to a different color theme. I suggest blue, gray, or black.

    See the attached image. How many copies of this card do I have, can you tell at a glance?

    11 votes

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  8. Only one Hare Apparent card allowed in Brawl?

    I just built a Hare Apparent deck, like I've seen dozens of players play, but it says my deck is invalid because I have more than one copy of that card... what the heck?

    6 votes

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  9. Standard Banned Cards

    I keep running into standard decks in ranked and in standard meta event that are running the banned card Leyline of Resonance. Please remove the ability to do so as it in incredibly unfun/unfair to lose my ranking and in meta event my rewards to an illegal deck.

    4 votes

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  10. Incorrect card art watermark

    The watermark seen in cards such as "Dimir Spybug" or "Dimir Locket" under their card text is incorrectly displaying a palm tree instead of the intended dimir watermark.

    2 votes

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  11. ICR Upgrade

    I think there is a problem with the upgrade rate of ICRs. According to your website: https://magic.wizards.com/en/mtgarena/drop-rates?utm_medium=product&utm_source=arena#golden-packs "The ICRs included in Daily Win Rewards are uncommon standard-legal cards*, each of which may upgrade to a rare card (1:10)." However I have played for at least three days and received all 18 ICRs from the daily win rewards but not one of them upgraded to a Rare Card. Maybe there is a bug in the latest relase. I would appreciate it if you could retroactively upgrade some of the cards or reward a wildcard.
    Best wishes

    1 vote

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  12. Card bought from Daily Deals not added to my inventory

    Card bought from Daily Deals not added to my collection

    2 votes

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  13. 3 votes

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  14. set collection

    I'm experiencing a bug where the set collection page for Final Fantasy reads 108/109 uncommons collected, but in the actual collection it shows I have all uncommons collected. On Android. It's not relevant for gameplay but I would love to fix it nonetheless.

    6 votes

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  15. サイドボード

    サイドボードに8枚目以降のカードを追加すると「無効なデッキ」の警告が表示されてデッキを完成させる事ができない

    5 votes

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  16. Purchased Final Fantasy Emote Package showing as blank - Bug

    Purchased Final Fantasy emotes that were bought on release are nor missing.

    I am missing the active Final Fantasy Emotes that I purchased during release and there no longer visible or active. It just shows 4 blank circles, that I can click on, but nothing is there

    3 votes

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  17. Hare Apparent brawl format deck builder bug

    Deck builder is not registering. Her parent can have multiple copies in the same deck under the brawl format.

    6 votes

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  18. decks has to many copies.. after last update

    after lateset update July 8th.
    all my decks with more than 4 hare apparents are not vaild. i can't play them?

    5 votes

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  19. Unable to equip Card Style in Limited events - Bug

    Hi. So I came here to report a bug because I purchased the card style for Firebending Lesson and I believe I was able to apply it to a previous draft deck, but I did a new draft and there's no way to apply it anymore. I can't find any way no matter how long I click around or google and it's really frustrating.

    If you can't use card styles in Limited, I want a refund because I only bought it for limited. I don't play constructed. But that would be weird because i'm pretty sure I used it for…

    2 votes

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  20. Card Collected Error missing card white diamond

    My collected bloodthirsty conqueror Has recently been removed from my deck. It shows that I collected it but it isn’t in my deck. there is a red triangle appearing in spot 2 and I can’t save a valid deck unless it is removed but it isn’t shaded out asking me to purchase the second one.

    Something is wrong where it appears my collected version is counting as zero or something.

    I have no clue how many other cards this may be happening to.

    1 vote

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MTG Arena Bugs & Product Suggestions

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