Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


2412 results found

  1. bug

    It gets stuck on this screen every time I open the game and then crashes after a few minutes, i've uninstalled and redownloaded several times

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Crash draft

    the game had problems since the last update, yesterday the game just turned off and left, and then I couldn't go back to the game, I had an active game of fast draft, and when it returned, it counted a defeat. that is, a fearful investment until the problem is corrected, since I pay gold to play in the draft. another factor, since the last update, when a planeswalker attack occurs, the attackers are glued to it and do not return to the original position, not being possible to click on the planeswalker because it has a creature on it.…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Anonymize duelists names during money winning tournaments to limit/avoid stream snipping

    Hello,

    We all love quality live Magic content from our favorite content creators and streamers and it's unfortunate that those who do live streaming during some tournaments get their stream snipped by their opponents and led to lose their matches.

    If peeking at opponent's hand during paper Magic play is punished, the same punitions should apply with the digital Magic.

    A flagrant example of this unfair play could be seen during Crockeys participation at the last Arena Open: at least the last opponent was snipping at his stream: https://www.youtube.com/watch?v=m-zGP1i3wAo

    To avoid/limit such unfortunate events I propose that some tournaments like…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Abrade > Kessig Flamebreather > Falkenrath Celebrant

    Quick draft Crimson Vow
    Used Abrade on Celebrants, down to one health, finish attack with Kessig, a 1/3. Neither the Celebrant. Or the Flamebreather died? Able to block my Kessig with no loss of either. Should have vbeen a trade. Just went to next phase and both fully healed at end of turn?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Black deck quest has bugged. It's incorrectly deemed as unfinished and won't allow new completion.

    Black deck tutorial was completed and black spells unlocked. HOWEVER, upon playing another day, event quest was deemed as not completed even though rewards for completion were collected. Thus, the event is marked as unfinished but I can't play last stage again. An error happens. Probably because of conflicted data.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Wrong event reward

    No reward for finishing quick draft strixhaven I only won twice then lost 3 but no reward was received no pack or gems

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Refund request due to game bug or server delay so not work

    Hello

    At last game of Quick draft crimesn bow
    Skip defence step although not confirm at my turn
    So I loss the game in this one turn bug.

    Please refund attend fee
    mars082@naver.com

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Deck strength matchmaking in historic brawl

    The deck strength matchmaking is super messed up in the permanent brawl queue. Before the last patch it was working great and I generally got matched based on power level, now I just get matched vs fully tricked out decks with s tier commanders like golos no matter what power level the deck I choose is. If you don't factor the commander and deck strength back in I am just going to quit historic brawl.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Did not receive Season rewards

    Did not actually receive season rewards for reaching limited gold and bronze constructed. The rewards, 6 packs and 2 card styles, showed when i logged in but they were not rewarded

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Bugeo de la pantalla de duelo

    El juego corre bien hasta que voy a eventos y duelos, desde la última actualización (17/03) los eventos y duelos se me buguean. Si tienen algún parche, sería bueno que lo publicaran para subsanar eso. Gracias.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Crash bug

    After finishing a battle in the color challenge at the beginning of the game, the game crashes when the battle is done instead of going back to the user interface. I have to reload the game after. This is happened with about three out of the 10 games I've played so far. Just started playing this game. Very buggy, not what I would expect from such a large company!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Color Challenge Already Completed

    I tried to play the color challenges to get the rewards, but the game is displaying them as already completed despite me never beating them, and I never got their rewards.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. during draft was disconnected for 3rd pack without any notice

    during draft was disconnected for almost full 3rd pack without any notice

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. ネットワークエラー「イベントから退出できません」

    いつの間にか、ヒストリックブロール祭りに参加したことになっており、【開始】を押しても先へ進まず「ネットワークエラー:イベントに参加できませんでした」と表示。一方、すぐにゲームを始める の【プレイ】を押しても、「イベントから退出できません」とのエラーで、プレイ不能。ストアでの購入も、「ストアエラー」となり、何もできない状態です。
    PCの再起動と、アカウントからのログアウト・再ログインも試したが、改善せず。

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Woe Strider Cube event loss

    I was in a cube event down to 1 life, activated my woe strider end of turn and it killed me? Didn't lose life, still at 1, I just lost the game.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Bring back standard shakeup

    Would love for this to be a regular feature in the game.
    A couple of years ago standard shakeup made Teferi3 unplayable which in turn let me play a whole bunch of decks I wanted to try out and use a whole bunch of cards I wanted to play with. Given how limited the standard meta is at the moment I think a lot of players would be keen to bring standard shakeup back

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Did not receive my winnings

    I played the quick draft strixhaven, won 3 games but did not receive my winnings. please help!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. No Mastery Rewards past level 73 Crimson Vow

    Just leveled up to 74 in Crimson Vow and did not receive card or mastery orb.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Quick-Draft Bugs

    I was playing a quick-draft-Strixhaven, and while playing, I just got a timer running even when I have decided in my decision on what to do. It has cost me the draft game for nothing.
    I have been having this off and on......

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base