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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2595 results found

  1. rares instead of gems

    Did the Traditional Historic Event, got all wins and all I got are 2100 Gold (yay) and 3 Rares I allready have. No gems.

    3 votes

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  2. Waiting for Opponent endlessly

    No matter which queue I pick, I just get "waiting for opponent" endlessly, even on bot matches.

    4 votes

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    2 comments  ·  Events  ·  Admin →
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  3. Product Suggestion

    Last player I played either had cheat code, or your software is bugged. I was unable to block with ANY of my creatures, two turns in a row. and I didn't see any ability to prevent me from blocking!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    1 vote

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  4. 750 Xp from quest not giving 750XP ( PC )

    Atm finished my daily quest for 750xp and not gave 750 xp , cause i'lll count on my daily win to lvl up my mastery and i was aproximatively at 200 xp before and after at 725xp, 200+750 is not 725.
    I'm playin on pc.

    15 votes

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    4 comments  ·  Events  ·  Admin →
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  5. Non-Standard Cards in Standard Ranked

    Dear Wizards/MTG Arena
    Please can you remove non standard cards from Standard Ranked matches. I believe if the name of the game mode is "Standard Ranked", players should be playing Standard legal decks. If I see my opponent is using one of these cards, I take a screenshot of the card and auto concede as I want to play standard games, not historic. As a result, my rank has gone down dramatically, causing me to be playing against players more likely to be running these cards, and so am stuck in a downward spiral.
    I understand new players need cards…

    11 votes

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    3 comments  ·  Events  ·  Admin →
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  6. bug

    ドラフト中に次のパックが流れてこなくなり、ピックができなくなった。
    1500ジェムが無駄になった
    1500ジェム返してください

    1 vote

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  7. Missing Reward | Crimson Vow Quick Draft

    OS: PC
    Actual Result: Zero packs and possibly zero gems received after 6 quick draft wins
    Expected Result: 2 packs and 850 gems
    I was to receive 850 gems and 2 packs as per the reward displayed after completing the crimson vow quick draft but it isn't shown on the main screen. I am unsure whether I have received the gems as I didn't record my gem collection before but I'm sure I received zero packs.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  8. Before playing the draft, 3 picked cards dissapeared while making the deck.

    Hello Wizards of the Cost,
    I am Mikel Lazaro, with nickname Papadopoulos#52514 and email direction mikellazaro4@gmail.com. I am writing to you in order to report a bug in MTG Arena when I was playing in PC at home.
    After I made the pick of the quick draft of "Innistrad midnight hunt" collection and while I was constructing my deck, 3 cards dissapeared. I should have 45 picked cards, but I only have 42 without basic lands. For example I was including "Festival Crasher", but now I can not.
    I am including a screenshots image, in an uploaded word document,…

    4 votes

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  9. bug

    It gets stuck on this screen every time I open the game and then crashes after a few minutes, i've uninstalled and redownloaded several times

    2 votes

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  10. Crash draft

    the game had problems since the last update, yesterday the game just turned off and left, and then I couldn't go back to the game, I had an active game of fast draft, and when it returned, it counted a defeat. that is, a fearful investment until the problem is corrected, since I pay gold to play in the draft. another factor, since the last update, when a planeswalker attack occurs, the attackers are glued to it and do not return to the original position, not being possible to click on the planeswalker because it has a creature on it.…

    2 votes

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  11. Anonymize duelists names during money winning tournaments to limit/avoid stream snipping

    Hello,

    We all love quality live Magic content from our favorite content creators and streamers and it's unfortunate that those who do live streaming during some tournaments get their stream snipped by their opponents and led to lose their matches.

    If peeking at opponent's hand during paper Magic play is punished, the same punitions should apply with the digital Magic.

    A flagrant example of this unfair play could be seen during Crockeys participation at the last Arena Open: at least the last opponent was snipping at his stream: https://www.youtube.com/watch?v=m-zGP1i3wAo

    To avoid/limit such unfortunate events I propose that some tournaments like…

    2 votes

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  12. 1 vote

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  13. Abrade > Kessig Flamebreather > Falkenrath Celebrant

    Quick draft Crimson Vow
    Used Abrade on Celebrants, down to one health, finish attack with Kessig, a 1/3. Neither the Celebrant. Or the Flamebreather died? Able to block my Kessig with no loss of either. Should have vbeen a trade. Just went to next phase and both fully healed at end of turn?

    1 vote

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  14. Black deck quest has bugged. It's incorrectly deemed as unfinished and won't allow new completion.

    Black deck tutorial was completed and black spells unlocked. HOWEVER, upon playing another day, event quest was deemed as not completed even though rewards for completion were collected. Thus, the event is marked as unfinished but I can't play last stage again. An error happens. Probably because of conflicted data.

    2 votes

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  15. Wrong event reward

    No reward for finishing quick draft strixhaven I only won twice then lost 3 but no reward was received no pack or gems

    2 votes

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  16. Refund request due to game bug or server delay so not work

    Hello

    At last game of Quick draft crimesn bow
    Skip defence step although not confirm at my turn
    So I loss the game in this one turn bug.

    Please refund attend fee
    mars082@naver.com

    1 vote

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  17. Did not receive Season rewards

    Did not actually receive season rewards for reaching limited gold and bronze constructed. The rewards, 6 packs and 2 card styles, showed when i logged in but they were not rewarded

    7 votes

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  18. Bugeo de la pantalla de duelo

    El juego corre bien hasta que voy a eventos y duelos, desde la última actualización (17/03) los eventos y duelos se me buguean. Si tienen algún parche, sería bueno que lo publicaran para subsanar eso. Gracias.

    1 vote

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  19. Crash bug

    After finishing a battle in the color challenge at the beginning of the game, the game crashes when the battle is done instead of going back to the user interface. I have to reload the game after. This is happened with about three out of the 10 games I've played so far. Just started playing this game. Very buggy, not what I would expect from such a large company!

    1 vote

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  20. Color Challenge Already Completed

    I tried to play the color challenges to get the rewards, but the game is displaying them as already completed despite me never beating them, and I never got their rewards.

    1 vote

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